Norman Manley Boulevard, 12345 Negril, Jamaica
#17 of 50 hotels in Negril
Guests' ChoiceBased on 594 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.7
Staff
9.0
Value for money
8.5
Free WiFi
7.0
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End of dialog contentReviewed: 20 May 2024
Chantal
CanadaThe tiles in the hallways and the stairs were very sleepery and I saw a few people almost fall. There were tables with chairs in the hallway in front of our room and people were having a drink there. I found it weird that the tables were not on a terrasse away from the rooms.
Good location, nice bar, comfy room. We stayed only one night so didn't explore much. There are good restaurants that are walking distance but it felt a little far from the action and the crowd felt more upscale than other places we have been, friendly but less varied. The room was nice. The pool was small but well maintained. Like everywhere on 7 miles beach, beautiful sunsets. Located right on the beach too.
Stayed in April 2024
Reviewed: 11 May 2024
Angelo
United StatesCozy and quiet place right on the beach. Staff all good and good breakfast. Room was large and basic which was good for us. Not there to stay in the room. Guests were mostly repeat guests and friendly. We would go back.
Stayed in May 2024
Reviewed: 8 May 2024
Eduardo
CanadaThe staff should go through customer service training.
The location is great.
Stayed in April 2024
Reviewed: 7 May 2024
Kerisha
JamaicaThe pepperoni 🍕 i ordered was not so good, it had a stale taste.
The continental breakfast was very good, i enjoyed it. The location was good.
Stayed in May 2024
Reviewed: 6 May 2024
Paula
JamaicaI think I could change or add anything! You are doing an excellent job! For sure I will go back soon
Breakfast was excellent! They have options foe everybody! I have a very strict diet and i was able to order egg white omelet which was perfect for me!
Stayed in May 2024
Reviewed: 3 May 2024
Owen
JamaicaVery beautiful and comfortable you won't regret
Stayed in April 2024
Reviewed: 30 April 2024
Viviene
United StatesFood was good
Stayed in April 2024
Reviewed: 19 April 2024
Nebeyu
United KingdomTo have guests and the security process is too much. They might have reason but to make it as a rule is inconvenient.
All facilities, staff and service is up to standard.
Stayed in April 2024
Reviewed: 17 April 2024
Joann
United StatesEverything was wonderful. Friendly and professional staff. Dinner menu can use a little more choices. Beach was beautiful..resort location is right on the beach..resort entertainment was great with a great band.
Stayed in April 2024
Reviewed: 17 April 2024
Linda
United StatesEveryone saves chairs in the morning! Big groups taking up all the shade sometimes. The guards set them up at 6 am. So if you’re a couple and not an early bird no shade for you.
Love the gardens walk to the pool and beach. The pool is a decent size for swimming. Also the beach area is lovely and has shade trees.
Stayed in March 2024
Reviewed: 16 April 2024
Noreen
United StatesCold water all week sink got clogged beds were really hard and our safe broke was not worth almost 1700.00 no entertainment except the night it poured. No one took pictures of our room and we had 14 woman on girls trip was ok but not very special boring
That we could walk to places to near music and it was by the beach. Pool was nice and being on 1st floor food was good
Stayed in April 2024
Reviewed: 11 April 2024
Eileen
United StatesGreat staff, location, food…. All around wonderful experience.
Stayed in April 2024
Reviewed: 6 April 2024
Tenesha
JamaicaN/A
I love everything about the food. Especially the Mac & Cheese. That was my favorite. We had to order room service because I had a broken leg, but it was exceptional service.
Stayed in March 2024
Reviewed: 1 April 2024
Ashley
JamaicaI had no complaints. Wish I stayed longer.
The place was clean the staff was friendly and the food was delicious.
Stayed in March 2024
Reviewed: 1 April 2024
Victoria
United StatesWifi was very spotty and inconsistent. Television channels/options were very bad. Breakfast service staff were good but it took a long time to get our meal and then get our bill. Breakfast would often take 45 mins to an hour all total!
Stayed in March 2024
Reviewed: 31 March 2024
Linda
United StatesLow water pressure. The odor of sewage on the beach prolly due to water pressure issues. May have been due to so many customers. The place was packed with tourists.
Proximity to beach and central location on 7 mile beach. Food in Restaurant. Cleanliness of Room. Wonderful Staff. Shade at the Beach. Adequate Parking
Stayed in March 2024
Reviewed: 26 March 2024
Deborah
United StatesNo complaints, we had a minor maintenance issue that was fixed promptly
The location was amazing, superior suite was very comfortable, I liked having the restaurant and beach grill/bar on property, and the staff were wonderful
Stayed in March 2024
Reviewed: 26 March 2024
Christine
United StatesFood and drink prices $$$
Friendly, accommodating, fun and clean!
Stayed in March 2024
Reviewed: 24 March 2024
Janet
United StatesThe lighting in our room was a little dim. The other couple we went with had a room with the ‘cool white’ LED bulbs in their lamps and that made all the difference/was so much brighter.
We love the location, the staff, the meals are fabulous, and this was our fifth time back so that should tell you everything you need to know.
Stayed in March 2024
Reviewed: 13 March 2024
Mikel
United StatesHot tub was luke warm
Beach.
Stayed in March 2024
Reviewed: 8 March 2024
Mark
United KingdomOnly complaint was a room service tray being left outside a room uncleared for 24 hours, but as soon as I raised this it was sorted.
Free continental breakfast was very good with wide variety of fruit and pastries. Restaurant overlooking the beach. Beautiful beach centrally located on seven-mile beach.
Stayed in February 2024
Reviewed: 5 March 2024
Malcolm
United StatesNo swim up bar in the pool
Stayed in March 2024
Reviewed: 4 March 2024
Jane
CanadaVery clean, casual and perfect location.
Stayed in February 2024
Reviewed: 22 February 2024
Kim
CanadaI just need an extra blanket and the next day it was there!!! So not negative at all!
Breakfast was great, great service on the beach!!
Stayed in February 2024
Reviewed: 21 February 2024
Beth
United StatesThis was our fourth time to Coco La Palm. There is nothing negative to say - we always have a good time there.
Breakfast is great, beach is beautiful. We usually eat other meals out just because we like to have an adventure.
Stayed in February 2024
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