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Reviews of Fay Guest House

West rd, Negril P.O Accross from the Tensing Pen Hotel, Negril, Jamaica

#4 of 11 B&Bs and Inns in Negril

Guests' Choice

Review score

Based on 62 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    8.3

  • Location

    8.7

  • Facilities

    7.7

  • Staff

    9.2

  • Value for money

    8.7

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 4 April 2025

    8.0
    5 minutes walk to Rick’s Cafe where the action is
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The hospitality of Fay the owner was amazing.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    8.0
    It was quaint, quiet and the scenery was interestingly beautiful.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    I wish more things to see were within walking distance.

    Fay did a great job showing us around the area.

    Stayed in March 2025

  • Reviewed: 30 April 2024

    8.0
    Nice place and Fay the owner lovely woman who goes out of her way to make sure you enjoy your stay
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Location great nice and quiet but close to places like ricks cafe and extabi restaurant and bar.seven mile beach also not far

    Stayed in April 2024

  • Reviewed: 25 March 2024

    9.0
    Lovely small acommodation
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing :-)

    Warm welcome, great hospitality, location nearby good restaurants, local vibe. I liked the furniture in our room. We had a room with hot and cold water, but just cold water wouldn’t have been any problem since the weather in Negril is hot!

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really, just not a proper hot shower available but that worked since it's really warm outside (and Fay offered to use another room that had higher temperature). Also be mindful that you have to pay cash, Fay took me to the ATM but if it can save you one trip..

    Fay is incredible, she is really an amazing host and does everything to help you if she can and gave great recommendations. The place is really clean and good value for money. There is no A/C but the fans were good enough to keep us at the right temperature at night. The location in Negril is very convenient and the neighbourhood is pretty quiet and safe.

    Stayed in March 2024

  • Reviewed: 11 January 2024

    8.0
    Stay in Negril
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    There were a few issues with the energy and some rooms bath struggle with water. However, Fay is working on it and very early in the morning had a team checking all the installations.

    Fay was exceptional, gave us amazing tips and was really helpful. We had booked last minute and she made it work.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    7.0
    Small little hostel with a good price performance ratio
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    It's a 1 h walk to the beach/city center (a lot of cheap taxis / 10 min ride if you don't like to walk). Had some power problems for a few hours (but can happen everywhere in Jamaica). Upper floor is still a construction site.

    Big room and very helpful and nice host who helped us a lot with tips. It's super close to Rick's cafe where you also have the closest opportunity to swim. There are a lot of restaurants and shops nearby. Besides typical noises like dogs it's a very quiet place away from the street. It's a mix of small AirBnB and a hostel where she lives in the next room :)

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    Perfect for budget travellers. Planning on being out most of the day
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 8 nights
    • Submitted via mobile

    Trouble with the over head shower. But you get what u pay for

    Very close to the caves and ricks cafe. Fey was very friendly

    Stayed in October 2023

  • Reviewed: 9 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Great position near Rick’s cafè and cliffs

    Stayed in December 2023

  • Reviewed: 15 March 2023

    7.0
    Best price in the area
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    If u need a cheap bed and u dont expect a 5 star hotel, its the best price in the area.

    Stayed in March 2023

  • Reviewed: 1 March 2023

    8.0
    Great host, location and value for money
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The room and bathroom are quite small. The shower had no hot water during our entire stay, which unfortunately couldn't be fixed. However, Fay tried her best and gave a small compensation for it. FYI: There are many cats walking around the property and could enter the room should you leave it open.

    Fay is the perfect host. She is very friendly and we felt super welcome! Location is great, Rick's cafe (and many other restaurants) are within walking distance. Very reasonable price.

    Stayed in February 2023

  • Reviewed: 29 January 2023

    9.0
    Great Place to See REAL JAMAICA!
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Street getting to Fay looked a little intimidating at 1st but neighbors were friendly and helpful as well.

    Ms. Fay is a great host! I did not have cash available she facilitated transportation to local atm/bank. Gave us tips for local food stablisments. She is very nice person all around🫶 Can't wait to go back.

    Stayed in January 2023

  • Reviewed: 26 January 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 9 nights
    • Submitted via mobile

    Fay is a God fearing, hard working woman. She was very attentive and had a smile on her face every time I saw her. I would definitely recommend staying at her place. It’s right off West End Rd. across from Tensing Pen hotel. Many restaurants in the area and tourists.

    Stayed in January 2023

  • Reviewed: 21 January 2023

    9.0
    Nice (safe) place for an private stay, with an amazing host
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    You'll need a taxi to go to the beach or city centre, but one-way with the drive by taxis (red licence plate, but the standard cars not the vans) only ~ 1,5 $. Westend Road is also too small for Airport bus you've to switch to taxi at city centre

    Fay is the best host, I've met so far and I travel a lot. She's amazing person, handling everything by her own and taking so much care about her guests. For me it felt like a 2nd home for a few days. Even pick me up late in the evening when I had issues to find a taxi to return from a bar. Neighbourhood is save and very friendly people. Only 5 Min. walk to Rick's Cafe. Restaurants, Super Market, Bycicle or Motorbike rental also close by. This is not a Resort or 5 Star Hotel, but because of Fay an awesome private stay with the locals.

    Stayed in January 2023

  • Reviewed: 21 April 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Ms. Fay is wonderful and the community is peaceful with a number of nearby restaurants as well as a supermarket.

    Stayed in March 2022

  • Reviewed: 19 February 2025

    10
    Great place to stay
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect

    Safe and the host Fay is a very very wonderful person she went above and beyond to make us comfortable. Will be back for sure

    Stayed in February 2025

  • Reviewed: 31 January 2025

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The location, After confirming the booking ,I arrived ,with no one to report to.. Given a number from a guest to call. After several attempts, I was told there is no vacancy.. I left to find alternative accommodation.

    Did not stay.It was appalling.

    Stayed in January 2025

  • Reviewed: 11 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 13 nights
    • Submitted via mobile

    Fay was very good host ♥️🪽

    Stayed in January 2025

  • Reviewed: 5 January 2025

    10
    Return guests ~ Respect & continuous blessings every time
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    We love the location (close to Rick’s cafe), the facilities (clean, quiet and comfortable) and the host (always helpful and accommodating). The kitchen is a welcome bonus, and very appreciated when available. Hope to return many more times in the future.

    Stayed in December 2024

  • Reviewed: 8 May 2024

    10
    Ms Fay's, is the place to stay!
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Nothing comes to mind!

    This property is a walking distance from various restaurants, shops & points of interest, including Sharks (authentic Jamaican food made with love), Value Mac (grocery store) & Rick's Cafe (great for watching the sunset). The bedroom is extremely spacious, and includes 2 fans, a refrigerator, cups/glasses, cutlery & more. The bathroom offers free toiletries, provides hot & cold water, and has a shower. Ms Fay's customer service, is second to none! She has such a warm & vibrant energy, she made my stay very memorable. She answered all queries I had, and also gave me information about Negril, and what to do/see. She picked me up from the knutsford express station, and also dropped me off, for a very reasonable price. When I needed to do my laundry, she drove me to the laundromat for free. Anytime I had a question & messaged her, her communication was spot on. I wish her continuing success in her business.

    Stayed in May 2024

  • Reviewed: 11 April 2024

    10
    Like staying at my sisters , I’ll be back
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Everything was a plus

    Fay is an amazing host who treated me like family. The guest as well were like long lost kin. I wouldn’t only recommend you go stay at Fays because you can walk to just about anything you need and Rick’s Cafe is 4 minutes walking , but she honestly hands down was warm and caring. There is no place I’d rather stay and I will be back so Sister please keep my room ready 2 fans . One love , family

    Stayed in April 2024

  • Reviewed: 24 March 2024

    4.0
    Friendly host but some renovation required in the bathroom.
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Water on the floor in bathroom and room temperature. Toilet so close to sink and bath, not a great design

    Close to Rick’s cafe

    Stayed in March 2024

  • Reviewed: 5 March 2024

    1.0
    Needs a good deep clean, and new towels bed sheets and tea towels. Felt very dirty.
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The place was filthy. There was no washing machine as advertised. The place needs a really good clean it’s disgustingly filthy.

    I like the host she is very friendly and welcoming.

    Stayed in March 2024

  • Reviewed: 14 February 2024

    10
    Super
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect

    Fay is always very nice helpfull and hapy easy to communicate , staying is like at the family there , i liked it so much last year that i came again this year Fay has also fantastic shop with art and handycraft

    Stayed in February 2024

Showing 1 – 25

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