1 Kent Avenue, PO Box 467, Montego Bay, Jamaica
#15 of 32 hotels in Montego Bay
Guests' ChoiceBased on 1039 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
8.9
Facilities
7.9
Staff
8.7
Value for money
8.0
Free WiFi
7.3
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End of dialog contentReviewed: 4 April 2025
Kwame
DenmarkVery clean and relaxing place to stay.
Stayed in April 2025
Reviewed: 28 March 2025
Alison
CanadaGreat location, clean rooms, 2 pools, local vibes
Stayed in March 2025
Reviewed: 27 March 2025
Lorna
United KingdomEverything In easy reach including restaurant
Stayed in January 2025
Reviewed: 17 March 2025
Melanie
United Statesthe staff is friendly and the food is good
Stayed in March 2025
Reviewed: 27 February 2025
Deutsch
United StatesIt had something that looked like a hot tub but it wasn’t. Not a big deal but I would’ve enjoyed that.
As a survivor of bringing back bedbugs on a trip to Mexico I value cleanliness the most. I picked Toby’s based on good cleanliness reviews and it turned out to be perfect for my needs. I ended up also using the pool and getting breakfast and both were quite good. I also enjoyed the deck area off my room.
Stayed in February 2025
Reviewed: 26 February 2025
Jeremy
United StatesIt's dated; there have been some attempts at renovation and updates, but you can still see the age of the facilities and the rooms. It's not a deal break, mostly an observation. The WIFI/Internet wasn't as fast as high speed but was adequate. The water pressure in the shower is sub-optimal; while I could take a shower and be fine, had my wife traveled with me, she wouldn't be able to wash her hair. There appeared to be a pretty limited hot water supply for my room (probably because there are solar water heaters for each room). Finally, while checking in, you are given the TV and AC remotes, which is just an oddity that tells more of the clientele than it does of the hotel itself.
The hotel's location is unbeatable, and its prices are very reasonable. I was on a quick trip and needed a safe and comfortable place, and Toby's delivered on these two main requirements. The staff I interacted with at the front desk and at the restaurant were all delightful and helpful.
Stayed in February 2025
Reviewed: 1 February 2025
Elizabeth
United KingdomPoor showers...water pressure low & often cold or scalding hot. Expensive restaurant...food only ok. Some staff on reception desk surly & not very helpfull.
Near to town. Comfy beds sheets changed daily. Nice pool area & gardens
Stayed in February 2025
Reviewed: 28 January 2025
Shakiera
JamaicaNeeds some remodeling front door and back door
Clean and decent stay.
Stayed in January 2025
Reviewed: 27 January 2025
Isha
United StatesJust that my room didn't come with a fridge
Everything and it was quite really good location
Stayed in January 2025
Reviewed: 27 January 2025
Sabrina
United KingdomNothing to not like
It was convenient for the 1night stay over. You have restaurant on site. Local shops walking distance all staff was friendly & welcoming
Stayed in January 2025
Reviewed: 27 January 2025
Colin
United KingdomRooms were a little dated but comfortable.
The property was reasonable priced for its location and facilities. The food was good and reasonably price. The staff were friendly and accommodating.
Stayed in January 2025
Reviewed: 22 January 2025
Paul
CanadaThe door to the room was not properly sealed and my spouse is very afraid of lizards. I had to stuff the door as much as I can with used towels and my clothes to prevent them coming in. There were trees close by so we saw a few little lizards at nights.
The staff was exceptionally nice, willing to assist, check on us if we are ok. Dining staff was very good, Oraine or what his name was is world class. Food was tasty, presentation was very good too. Location was very convenient. I will definitely stay at this hotel again.
Stayed in December 2024
Reviewed: 21 January 2025
Katri
FinlandI tried to get a airport taxi from them, but they never answered me. Shower was horrible. There just wasn't any water pressure and it was quite difficult to wash you hair with that small water that came from the shower.
Location is ok. It is walking distance from the "center" (but it is not a nice walk) and close to the airport. The restaurant people are super nice, big thank's for them. Room was big, clean and there were everything you need. It is a beautiful place and looks like they take a good care of it.
Stayed in January 2025
Reviewed: 19 January 2025
Ashleigh
AustraliaPool bar played loud music into the night
Huge rooms great location and clean!
Stayed in January 2025
Reviewed: 15 January 2025
Lewis
Bahamasroom was ok
breakfast was excellent.
Stayed in December 2024
Reviewed: 9 January 2025
Amanda
United StatesThe road was noisy
Was very clean, good size room, great staff
Stayed in January 2025
Reviewed: 4 January 2025
Chantal
United StatesWe always have a great stay here. It is simple and relaxing. Great location to beach and airport.
Stayed in December 2024
Reviewed: 26 December 2024
Suzette
JamaicaNothing could be better
I liked the location and convenience of the facilities
Stayed in December 2024
Reviewed: 26 December 2024
Mikhail
JamaicaNothing
Everything
Stayed in December 2024
Reviewed: 14 December 2024
Tamiko
United StatesAnts in bathroom and the remotes never work. After security turns everything on, once he leaves the room you can't change the stations. I had the same issue when I stayed in May. Parking can be a little tight be doable.
The staff was excellent Carly was fast and kind. Tamara was assisting other guests but both were very welcoming. I love that we can walk to dead end beach. Or Starbucks.
Stayed in December 2024
Reviewed: 14 December 2024
Katsiaryna
BelarusWhat a different staff! One girl was very sweet, smiling and pleasant. The second one was angry and dissatisfied. She spoke defiantly
Close to the airport. Well-groomed territory. Interesting furniture in the room
Stayed in December 2024
Reviewed: 9 December 2024
Holly
United Statesnothing
comfortable bef
Stayed in November 2024
Reviewed: 6 December 2024
Cameka
United StatesFood always good
Stayed in December 2024
Reviewed: 5 December 2024
Claude
South AfricaExcellent staff, welcome and hospitality. Clean, comfortable accommodation. Great location for local attractions and intra-island bus connectivity.
Stayed in November 2024
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