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Reviews of Toby's Resort 3 stars

1 Kent Avenue, PO Box 467, Montego Bay, Jamaica

#15 of 32 hotels in Montego Bay

Guests' Choice

Review score

Based on 1039 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 4 April 2025

    9.0
    Short distance from the airport.
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and relaxing place to stay.

    Stayed in April 2025

  • Reviewed: 28 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, clean rooms, 2 pools, local vibes

    Stayed in March 2025

  • Reviewed: 27 March 2025

    8.0
    Enjoyable and safe
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Everything In easy reach including restaurant

    Stayed in January 2025

  • Reviewed: 17 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    the staff is friendly and the food is good

    Stayed in March 2025

  • Reviewed: 27 February 2025

    9.0
    Staff were friendly and accommodating. Pretty area, great budget/value option!
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    It had something that looked like a hot tub but it wasn’t. Not a big deal but I would’ve enjoyed that.

    As a survivor of bringing back bedbugs on a trip to Mexico I value cleanliness the most. I picked Toby’s based on good cleanliness reviews and it turned out to be perfect for my needs. I ended up also using the pool and getting breakfast and both were quite good. I also enjoyed the deck area off my room.

    Stayed in February 2025

  • Reviewed: 26 February 2025

    7.0
    Adequate
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 4 nights

    It's dated; there have been some attempts at renovation and updates, but you can still see the age of the facilities and the rooms. It's not a deal break, mostly an observation. The WIFI/Internet wasn't as fast as high speed but was adequate. The water pressure in the shower is sub-optimal; while I could take a shower and be fine, had my wife traveled with me, she wouldn't be able to wash her hair. There appeared to be a pretty limited hot water supply for my room (probably because there are solar water heaters for each room). Finally, while checking in, you are given the TV and AC remotes, which is just an oddity that tells more of the clientele than it does of the hotel itself.

    The hotel's location is unbeatable, and its prices are very reasonable. I was on a quick trip and needed a safe and comfortable place, and Toby's delivered on these two main requirements. The staff I interacted with at the front desk and at the restaurant were all delightful and helpful.

    Stayed in February 2025

  • Reviewed: 1 February 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 5 nights
    • Submitted via mobile

    Poor showers...water pressure low & often cold or scalding hot. Expensive restaurant...food only ok. Some staff on reception desk surly & not very helpfull.

    Near to town. Comfy beds sheets changed daily. Nice pool area & gardens

    Stayed in February 2025

  • Reviewed: 28 January 2025

    9.0
    It was a pretty good decent over night stay to catch my flight the next day.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Needs some remodeling front door and back door

    Clean and decent stay.

    Stayed in January 2025

  • Reviewed: 27 January 2025

    8.0
    Beautiful place
    • Business trip
    • Couple
    • Standard Room
    • Stayed 6 nights
    • Submitted via mobile

    Just that my room didn't come with a fridge

    Everything and it was quite really good location

    Stayed in January 2025

  • Reviewed: 27 January 2025

    9.0
    I will stay again
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to not like

    It was convenient for the 1night stay over. You have restaurant on site. Local shops walking distance all staff was friendly & welcoming

    Stayed in January 2025

  • Reviewed: 27 January 2025

    8.0
    Totally enjoyed my stay had a good time
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were a little dated but comfortable.

    The property was reasonable priced for its location and facilities. The food was good and reasonably price. The staff were friendly and accommodating.

    Stayed in January 2025

  • Reviewed: 22 January 2025

    7.0
    Overall, was very good, value for money.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights

    The door to the room was not properly sealed and my spouse is very afraid of lizards. I had to stuff the door as much as I can with used towels and my clothes to prevent them coming in. There were trees close by so we saw a few little lizards at nights.

    The staff was exceptionally nice, willing to assist, check on us if we are ok. Dining staff was very good, Oraine or what his name was is world class. Food was tasty, presentation was very good too. Location was very convenient. I will definitely stay at this hotel again.

    Stayed in December 2024

  • Reviewed: 21 January 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night

    I tried to get a airport taxi from them, but they never answered me. Shower was horrible. There just wasn't any water pressure and it was quite difficult to wash you hair with that small water that came from the shower.

    Location is ok. It is walking distance from the "center" (but it is not a nice walk) and close to the airport. The restaurant people are super nice, big thank's for them. Room was big, clean and there were everything you need. It is a beautiful place and looks like they take a good care of it.

    Stayed in January 2025

  • Reviewed: 19 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Pool bar played loud music into the night

    Huge rooms great location and clean!

    Stayed in January 2025

  • Reviewed: 15 January 2025

    7.0
    Front desk staff was great. I did not like Bookinfs.com . It lied about change of reserv .
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    room was ok

    breakfast was excellent.

    Stayed in December 2024

  • Reviewed: 9 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The road was noisy

    Was very clean, good size room, great staff

    Stayed in January 2025

  • Reviewed: 4 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    We always have a great stay here. It is simple and relaxing. Great location to beach and airport.

    Stayed in December 2024

  • Reviewed: 26 December 2024

    8.0
    Very good location and friendly staff
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing could be better

    I liked the location and convenience of the facilities

    Stayed in December 2024

  • Reviewed: 26 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in December 2024

  • Reviewed: 14 December 2024

    9.0
    Superb
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Ants in bathroom and the remotes never work. After security turns everything on, once he leaves the room you can't change the stations. I had the same issue when I stayed in May. Parking can be a little tight be doable.

    The staff was excellent Carly was fast and kind. Tamara was assisting other guests but both were very welcoming. I love that we can walk to dead end beach. Or Starbucks.

    Stayed in December 2024

  • Reviewed: 14 December 2024

    7.0
    Good price-quality ratio
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    What a different staff! One girl was very sweet, smiling and pleasant. The second one was angry and dissatisfied. She spoke defiantly

    Close to the airport. Well-groomed territory. Interesting furniture in the room

    Stayed in December 2024

  • Reviewed: 9 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    comfortable bef

    Stayed in November 2024

  • Reviewed: 6 December 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Food always good

    Stayed in December 2024

  • Reviewed: 5 December 2024

    7.0
    Great location in Montego Bay
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent staff, welcome and hospitality. Clean, comfortable accommodation. Great location for local attractions and intra-island bus connectivity.

    Stayed in November 2024

Showing 1 – 25

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