Trying to cross the street to the hip strip was a little terrifying sometimes. There's no stop sign on the busy corner, so we had to run for it sometimes. That said, taxis are also always available if walking isn't your jam.

The staff were very friendly and helpful whenever we needed anything. The bartender in particular made the best drinks! The ones we got at restaurants or bars didn't compare. Also the grounds were beautiful and we enjoyed hanging out by the pool or on our balconies. The food in the restaurant was great and we were close enough to the places we wanted to go like Doctors Cave beach that we walked most places. I'd for sure stay here again.

Stayed in March 2024

Location

Stayed in March 2024

nothing

great breakfast

Stayed in March 2024

Very friendly

Stayed in February 2024

- No wifi at all in the room - TV didn't work - There was no hairdryer in the room and it took them 1 day to give it to me after calling the reception several times. - The facilities are in need of general renovation, especially the pool area.

- Good location, 10 min walk to Doctor's Cave beach - Nice staff - Clean room

Stayed in February 2024

The rooms are very clean and I love the food! The prices are very reasonable, great staff!

Stayed in March 2024

Internet access is terrible compared to other places. The day I left it took me more than 4 Hours to get access to the internet to be able to log out of my Netflix's and in general it was intermittent off and on for the whole time Superiour room did not look superiour to me and the visual journey to the superior room was deflating. Can't charge you electrical items without the light switch being on in the superior room (beside )Was Charing my phone for the whole day without getting any charge and then I found out the light switch needs to be on😮 Standard room looked better but had no fridge, coffee maker,iron board or standard perks you would expect as standard. Check In was not a good experience some staff very polite one was quite rude. Had to have the room sprayed out a few times

The food was good Very close to the airport

Stayed in March 2024

I wanted a queen bed, not a double bed. I booked queen. It changed when I reached the hotel. They said they were booked.

The customer service

Stayed in February 2024

The only thing I didn’t like was our beds. They gave us a room with two twin beds and that was annoying.

It was simple but felt luxurious at the same time. Absolutely perfect.

Stayed in February 2024

Nothing to not like.

Everything was exceptional. Hot water and AC were a plus! The room was clean and comfortable. Two big pools and a bar were awesome. The food at the restaurant is reasonably priced. Beautiful scenery on the property to take amazing pictures. Not forgetting it is located in the best area of montego bay. The hip strip.

Stayed in February 2024

Check out at 11am

It was clean and the food was good

Stayed in February 2024

Advertised as a resort but not all inclusive.

Loved the location! Close to the hip strip and Doctors Cave Beach and Starbucks. Also next to the free beach. Juliette kept our room stocked and cleaned and was polite and friendly the entire stay. Food at the restaurant was amazing as well.

Stayed in February 2024

Everything

I will stay there again

Stayed in January 2024

Calm really nice

The bedroom

Stayed in January 2024

Clean and very nice staff!

Stayed in February 2024

A little too far from the beach . The room was not the room in the picture . I was expecting a more modern room.

It was quite

Stayed in February 2024

Poor facilities. Bad wifi connection, power outages and a really shabby old gym. My booking was for 3 people however, when I arrived there was a lot of discussions at reception. To our disapointment we were put into a 2 person room which was awkward and really claustrophobic, we then asked the following day to move into a 3 person room, so they told us to pack our things we can move in the morning which we did. They ended up putting us in the same 2 bed room except downstairs. The following day we asked again to move, packed our things for the second time and finally got a 3 bedroom room on the third day. We really would not have minded the mistakes but no one cared to apologise. I know Toby's is cheap but manners are free. I'd suggest you go to SeaGarden, two mins walk down the road, it's amazing, with great service.

Location

Stayed in February 2024

Well located and friendly staff

Stayed in January 2024

My only gripe is that they do not have a selection of red wi es. A Cab or Pino would be a plus

This is a comfortable place to stay. I have been several times. This time I used their massage service which was brilliant. Dawn. She was detailed as well as relaxing . Will definitely use this service again.

Stayed in February 2024

I didn’t get the exact room I booked

Perfect location and facilities

Stayed in January 2024

My tv never really worked. I told the lady @ the front desk Tuesday morning & the security guy came. He said it needed a new cord. The lady never called & checked on me. The tv didn’t work. The rest of the staff was great. It always going to have that one person that has a attitude

I loved the breakfast, and the location was great. Those two things were the best things going.

Stayed in January 2024

This review has been hidden because it doesn't meet our guidelines.

The t.v. barely worked our entire stay bcz it only operated off of WiFi due to them using a firestick for channels. The WiFi was in and out. The early morning music playing by the pool was quite rude for those of us who sleep in.

The price was good for the amount of days we stayed.

Stayed in January 2024

Didn’t stay here, cancelled

Stayed in January 2024

GR8T LOCATION, STAFF WAS PROFESSIONAL AND POLITE, ..GR8T FOOD...LOVE THE ..CORNMEAL PORRIDGE!!

Stayed in January 2024