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Reviews of Toby's Resort 3 stars

1 Kent Avenue, PO Box 467, Montego Bay, Jamaica

#14 of 30 hotels in Montego Bay

Guests' Choice

Review score

Based on 1038 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    7.3

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Showing 451 – 475

  • Reviewed: 7 August 2023

    10
    Comfortable and relaxing
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean

    I enjoyed were the pools and restaurant the staff were nice

    Stayed in August 2023

  • Reviewed: 6 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast isn’t included.

    It was clean!!! Air conditioned and a reasonable price.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    10
    I enjoyed my stay, I’ll stay at Toby’s anytime I come to Montego
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast menu was good! Variety of foods to choose from!

    Stayed in August 2023

  • Reviewed: 3 August 2023

    10
    Great location to the strip
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Resorts landscape is a nice view and the restaurant serves great food

    Stayed in August 2023

  • Reviewed: 29 July 2023

    10
    I would come back again
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 6 nights
    • Submitted via mobile

    Had ant issues but brought bug spray, noise from the strip was 24/7 but it wasn’t too bad but resort was quite

    Everything was great a little out dated but it was nice and safe, very clean staff was great and food was great

    Stayed in July 2023

  • Reviewed: 24 July 2023

    5.0
    Was ok until my car was damaged and no one could Assit in any manner to provide information or anything
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    My car was damaged and there was no camera in the parking Lot and no one could provide any details about it

    Stayed in July 2023

  • Reviewed: 14 July 2023

    4.0
    If I have to pay for a refrigerator nighlrly rental, then lodge elsewhere
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Staff issues this visit. Front desk staffer was rude. I’ve paid the same price for the last five stays and was there one week earlier overnight. I was out in a room without a refrigerator, was told it’s not a guaranteed amenity and was told it would cost $10.00 nightly for one. Someone fixed the problem Ana said it was complimentary. If I have to pay for a refrigerator l, I will likely lodge somewhere else next time. I will be getting clarification before I book another stay there. And with perhaps staff shortage at the restaurant, I was expected to walk and pay for meal at the front desk and the front desk had me walk my own check to back to the restaurant. They could’ve handled that, I’m not a waitress and they likely want a tip for service?

    Location. I’ve stayed there several times

    Stayed in July 2023

  • Reviewed: 13 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Location and staff.

    Stayed in June 2023

  • Reviewed: 8 July 2023

    5.0
    Showing inconsistency in quality of stay; good value price wise and location
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    This trip there were baby ant everywhere on counter by the tv and in the bathroom. They needed to spray

    It’s location. Staff is usually friendly I’ve stayed here two prior times

    Stayed in July 2023

  • Reviewed: 7 July 2023

    5.0
    My stay was ok I walk to many places
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Food options

    Location

    Stayed in July 2023

  • Reviewed: 6 July 2023

    4.0
    An ok place to stay for the evening if you need to be close to the Montego Bay airport.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    The rooms were so hot upon arrival. We had ants and termites in our rooms and the beds were very uncomfortable. We had four rooms and none of them were next to each other. Resort is a generous term to apply to this hotel.

    Check in clerk was very friendly

    Stayed in July 2023

  • Reviewed: 5 July 2023

    10
    Exceptional
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    I didn’t like that the gym was very outdated.

    I enjoyed the property’s pool, very clean. I like the location of the property.

    Stayed in July 2023

  • Reviewed: 4 July 2023

    10
    Good value near the airport
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night

    We primarily booked this hotel due to the proximity to the airport. It had everything we needed and was perfect for a 1 night stay. The staff were all very helpful and accommodating.

    Stayed in April 2023

  • Reviewed: 3 July 2023

    4.0
    Great location, a bit disappointing otherwise
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi was terrible Ants were everywhere in the room. Parking was terrible

    Location was great The room was ok

    Stayed in July 2023

  • Reviewed: 2 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    first there's no fridge in the room, no microwave, no iron plus board , the phone in the room doesn't work also there was ants in the bath room the towels are old they change color also the wash cloth, it look like they limit you the towel and wash cloth reason why i say this is because two of us in the room and it only two towels and two wash clothes if we need extra there's none we can't call because the phone isn't working .

    The scenery is beautiful the staff are very nice i like the resort i would come again but with conditions. if you up grade the room's.

    Stayed in June 2023

  • Reviewed: 25 June 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Great scenery. Rooms clean with good AC and hot water. Great place to take pics because of the beautiful gardens. Food at the restaurant is good and reasonably priced. You can literally get a good dinner for $10. Two nice pools and Toby's gets a plus for warm water in the pool. You can use the pools late nights because the water is heated. Great welcoming staff.

    Stayed in June 2023

  • Reviewed: 23 June 2023

    5.0
    Need to update a lot of things in your hotel.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The place needs a lot of updating and it shouldn’t call a resort at all. There was a lot of maintenance things that needed fixing, a lot of mosquitoes are in the room by That was not good at all.  The air condition unit needs to be fixed because it took till 11 at night to get the room cold and it was filthy because no one ever cleaned it so he had a lot of dust and oh my god that’s just like wow not good if you have sinus in health issue, it’s not the place for you to go. I called Tony’s results Tony’s emergency because if you have an emergency, then you might as well just go over there and stay for that one second but not as a week or a couple days at all,but again staff was amazing and that’s only reason why we stayed for that one night.

    The staff was friendly and very helpful.

    Stayed in June 2023

  • Reviewed: 23 June 2023

    10
    Good value for money and the staff were all wonderful.
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was a bit dirty and the shower did not work very well.

    I loved the room and bed.

    Stayed in June 2023

  • Reviewed: 22 June 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    There were bugs flying are room.

    The price was ok for the place.

    Stayed in June 2023

  • Reviewed: 21 June 2023

    6.0
    Won't be back because of rooms.
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 5 nights

    The room wasn't great. Two uncomfortable twin beds for two adults is ridiculous.

    Stayed in May 2023

  • Reviewed: 20 June 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    I would include more options for vegetarians at the restaurant.

    The room was very comfortable and safe. Everything was clean and the persona was very nice. The food from the restaurant was also good! Its 5min walk to Dr caves beach

    Stayed in June 2023

  • Reviewed: 19 June 2023

    1.0
    horrible I will never book here again
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    no air in rooms, bugs crawling in the rooms

    Stayed in June 2023

  • Reviewed: 10 June 2023

    10
    fabulous non stuffy relaxed place to stay
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 10 nights
    • Submitted via mobile

    nothing

    we like the location and friendly staff

    Stayed in April 2023

  • Reviewed: 5 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 7 nights
    • Submitted via mobile

    LOVED everything

    The freedom from a commercial tourist environment.

    Stayed in June 2023

  • Reviewed: 3 June 2023

    5.0
    Good central location but property needs modernizing.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Room was musty & had water damage on walls

    Good overall breakfast especially local dishes

    Stayed in June 2023

Showing 451 – 475

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