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Reviews of Lily Palm Resort 4 stars

Watamu National Marine Park, 80202 Watamu, Kenya

#24 of 34 hotels in Watamu

Guests' Choice

Review score

Based on 229 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.8

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    5.9

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Showing 76 – 100

  • Reviewed: 12 October 2022

    8.0
    Charming little place, with excellent pool and beach access!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Beach, pool, room, friendliest staff ever!

    Stayed in October 2022

  • Reviewed: 9 October 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is a little bit off the main road.

    The staff were amazing and the food tasty. I had requested for early check_in which the hotel granted making my stay comfortable.

    Stayed in October 2022

  • Reviewed: 22 September 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower did not have a shower curtain or a shelf to leave the gel/shampoo.

    The location and the pool.

    Stayed in September 2022

  • Reviewed: 1 September 2022

    9.0
    Great value for money and impeccable service in Lily Palm
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 10 nights
    • Submitted via mobile

    Unfortunately the presence of beach boys on the beach could be really annoying, this could make the guests somehow uncomfortable because far too pushy.

    The property is clean and there are several facilities to enjoy 10 days’ stay. We really enjoyed the garden and the swimming pools plus the beach service, always impeccable. We opted for the full board: great value for money: simple cuisine, but healthy and well served. We recommend the FB and then occasionally to enjoy some external restaurants just for a change. The facilities like massages and excursions organization have been indeed appreciated. Management and staff very friendly. Top the gym on the terrace with Albert, a brilliant personal trainer we recommend!

    Stayed in September 2022

  • Reviewed: 6 July 2022

    9.0
    July (2nd-6th) visit
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    🔥 everything was fine

    The facility is superb! We enjoyed the sea view! Everything in the room was working❤️ The food was cool, but maybe the could try and incorporate several varieties for breakfast

    Stayed in July 2022

  • Reviewed: 4 July 2022

    7.0
    It was good!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The water in the room was salty

    Spacious rooms with WiFi n air conditioning

    Stayed in June 2022

  • Reviewed: 2 July 2022

    8.0
    This property represents value for money and I would recommend staying there
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights

    It's a bit tired and ready for a bit of a refurbishment, but I knew that when I booked it and wasn't in the slightest disappointed

    Outstanding outside space, excellent breakfast, amazing staff, great location on the beach, close to town, nice tie up with Watamu Safari's for excursions. The hotel staff are just simply brilliant as are the Watamu Safari's guys

    Stayed in July 2022

  • Reviewed: 20 June 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The beach and the pools are super good. Their food is well prepared.

    Stayed in June 2022

  • Reviewed: 10 June 2022

    7.0
    The stay was Good and relaxing.
    • Leisure trip
    • Couple
    • Duara Comfort Room with balcony.
    • Stayed 2 nights

    The breakfast menu could use an upgrade.

    The pools were amazing. Dinner was perfect. The beach was clean. The staff were amazing and very interactive.

    Stayed in June 2022

  • Reviewed: 1 June 2022

    8.0
    Very good overall stay. Happy to come back
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Upgrade room. Great staff. Very friendly. Great pizza

    Stayed in May 2022

  • Reviewed: 11 May 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Some days the food was repeated.

    The staff was very friendly and the management team also took time to share their views and listen to ours. Everyone was very welcoming.

    Stayed in April 2022

  • Reviewed: 6 May 2022

    9.0
    Breathtaking Views
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    One of the staff was not very professional, but generally my stay was more than I had expected

    The Pool, it was simply amazing💯👌. The view and scenery was breath taking

    Stayed in May 2022

  • Reviewed: 5 May 2022

    7.0
    Worth It.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The beach was dirty. The hotels and local communities should really look into cleaning their beaches. And, not to put anyone in the spotlight but, one of your staff needs to learn not to biased to skin colour. But overall, amazing place.

    Location is key. Close proximity to many activities. Beachfront. Eateries. Sundowner joints. Clean pools. Clean surroundings and enough parking space. The ala carte pizza is very well done. Loved it.

    Stayed in May 2022

  • Reviewed: 5 May 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    great staff and very accommodating managers. Helpful and flexible

    Stayed in March 2022

  • Reviewed: 20 April 2025

    3.0
    My experience at Lily Palm Resort: avoid breakfast at the restaurant if you are Muslim.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    1.No bathroom slippers were offered in the room. 2.The complementary water was only on the first night and it was not restocked. 3. The towels were poor quality. 4. The food left a lot to be desired 5. Unresponsive to guests, we informed the restaurant staff that we were Muslim and would require halal breakfast but they proceeded to add ham to our omelette. 6. Please avoid if you are Muslim. 7. Not wheelchair accessible.

    The property is beachfront with great sea access and a beautiful infinity swimming pool.

    Stayed in April 2025

  • Reviewed: 27 March 2025

    5.0
    Didn’t match the price paid
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The food was mostly pizzas, no variety

    Stayed in February 2025

  • Reviewed: 18 February 2025

    5.0
    IT WAS GOOD
    • Leisure trip
    • Couple
    • Mapango Superior with Balcony
    • Stayed 4 nights

    THE BED WAS CLICKING NOISY AND THE SHOWER TOO SMALL

    BREAKFAST, BEACH AND POOL WAS GOOD

    Stayed in February 2025

  • Reviewed: 11 February 2025

    10
    Satisfying
    • Leisure trip
    • Family with young children
    • Duara Comfort Room with balcony.
    • Stayed 4 nights
    • Submitted via mobile

    Nothing in particular

    The staff were so friendly. They had activities every day after dinner. Their buffet is also nice. The location was great and the facilities were also good

    Stayed in February 2025

  • Reviewed: 14 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Amazing location Great facilities Wonderful friendly staff

    Stayed in December 2024

  • Reviewed: 1 January 2025

    1.0
    Tough stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Mold on the walls at check in. Constant power outage. Lack of food variety. Caters extremely hard to italian guest doesn’t show value to other guest

    Nice location near beach

    Stayed in December 2024

  • Reviewed: 31 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Hotel looked lovely from pictures but is aged, Rooms smelt of damp all the time. Food was most suited to Italian guests. Same meals for 4 days for the rest of us.run out of greens one night.

    Staff were very good. Beds were good. Varendar was the best feature

    Stayed in December 2024

  • Reviewed: 31 December 2024

    3.0
    Disappointing & over priced hotel.
    • Leisure trip
    • Solo traveller
    • Duara Comfort Room with balcony.
    • Stayed 4 nights
    • Submitted via mobile

    Poor dinning area , pool dangerous , outside walls need a good coat of paint. No water in rooms. Bar area also poor. Disappointing

    Room was good.

    Stayed in December 2024

  • Reviewed: 28 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Add more variety of foods for non Italian and please give water daily to the rooms

    Rooms, location and staff

    Stayed in December 2024

  • Reviewed: 24 November 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Great location and options available for the beach activities.

    Stayed in November 2024

  • Reviewed: 12 November 2024

    10
    Home away from home.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 3 nights
    • Submitted via mobile

    That there was no TV in the family room yet i was paying 92K

    The ambience, the staffs were very friendly, Kennedy at the reception was very welcoming, Jane in the restaurant always followed up if we were okay, the pools were clean, everything about it was at per.

    Stayed in November 2024

Showing 76 – 100

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