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Reviews of Watamu Ascot Resort

Watamu Beach Road, 80202 Watamu, Kenya

#14 of 33 hotels in Watamu

Guests' Choice

Review score

Based on 58 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.8

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 30 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a peaceful stay, will definitely come back

    Stayed in March 2025

  • Reviewed: 25 March 2025

    10
    Very clean and the staff were lovely
    • Leisure trip
    • Couple
    • Triple Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The view from our room was not very nice although we asked for sea view it was tiny what we could see ..I would suggest some kind of screen to the left of the balcony

    Very layed back

    Stayed in February 2025

  • Reviewed: 14 March 2025

    10
    We will come back!
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 11 nights
    • Submitted via mobile

    Nothing

    Lovely garden and very good customer service.We really appreciated the breakfast it was lovely

    Stayed in March 2025

  • Reviewed: 3 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room with Terrace
    • Stayed 5 nights
    • Submitted via mobile

    The food were not up to the expectations and also the WIFI was not available most of the time

    Stayed in February 2025

  • Reviewed: 27 February 2025

    10
    Amazing stay!
    • Leisure trip
    • Group
    • Triple Room with Terrace
    • Stayed 2 nights

    The breakfast was great! I really recommend booking with breakfast. The staff is super friendly as well as the owner that's always around and worried about your needs. It's super close to the beach, and the pool inside the hotel is great. Food and drinks at the hotel are also great :)

    Stayed in February 2025

  • Reviewed: 10 February 2025

    10
    Excellent mid-range place to stay in Watamu.
    • Leisure trip
    • Couple
    • Triple Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Some noise from a nightclub or something could be heard from outside.

    Big swimming pool, nice ambience and layout. Good staff. Clean rooms.

    Stayed in February 2025

  • Reviewed: 8 February 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff is very friendly and helpful (especially the cleaning lady), though I must say I get a bit annoyed/uncomfortable when the receptionists take my phone number from my contact information and text me privately. That's crossing a line, being too unprofessional and making me feel a bit uncomfortable.

    It's a very clean and safe accommodation with great access to the beach and bay.

    Stayed in February 2025

  • Reviewed: 28 January 2025

    8.0
    Great hotel, great staff, great location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The property has lovely gardens and swimming pools. The accommodation is modern fresh and comfortable. The staff are very friendly and go to great lengths to make your stay enjoyable.

    Stayed in January 2025

  • Reviewed: 26 January 2025

    8.0
    Feel good
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    There is only one receptionist whose accent is disrespectful. However, he does not do this intentionally. The management needs to provide him with training, and then he will improve.

    We enjoyed our trip and stay in Ascot. The staff were friendly, and we loved the restaurant, which mostly serves delicious Italian food. We also enjoyed a free massage and found the beach area to be amazing. Overall, it’s a very safe place, and the people in the area are very friendly.

    Stayed in January 2025

  • Reviewed: 8 December 2024

    10
    Nice location
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 4 nights
    • Submitted via mobile

    The swimming pool area and the restaurant were great. I had a massage and loved it. The rooms are good. There is a great beach really close by with nice view and restaurants.

    Stayed in December 2024

  • Reviewed: 8 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    The WIFI sucked! They don't have parking in the property, if you are driving, prepare to park in the streets at your own risk😏

    The staff was attentive. Food was great. Room was decent and spacious enough

    Stayed in December 2024

  • Reviewed: 25 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good.

    The staff is super friendly and the location is perfect.

    Stayed in November 2024

  • Reviewed: 15 November 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    Hot water jugs and mugs for making tea or coffee

    Welcoming staff, clean linen, clean rooms Value for money 😁

    Stayed in November 2024

  • Reviewed: 12 September 2024

    8.0
    Thumbs up for Ascot
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 3 nights

    Unfortunately the wi-fi was not working, probably a problem affecting the whole area, with bad network coverage.

    The residence is very nice, very well maintained and cleaned. The staff is very helpful and super kind. The room is spacious, clean and equipped with AC. The toilet is comfortable and hot water is always available. The swimming pool is clean and it was nice to spend some time chilling there. Very appreciated also the free massage offered at the arrival. The place is walking distance to the beach and to many restaurants close by. Boda boda and tuc tuc are always available just outside the main entrance.

    Stayed in August 2024

  • Reviewed: 12 September 2024

    10
    Great place with close beach access and services
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Close to the beach. Nice pool in resort and voucher for wellness and beach bar were appreciated.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    Great Accommodation
    • Business trip
    • Solo traveller
    • Double Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    There was no WIFI connection in the rooms. Ɓasics like drinking water, a kettle, etc were only available for sale. Also, the room didn't have a TV...

    The facilities at the property are very well maintained, the rooms are spacious with a nice coastal aesthetic. The staff are extremely helpful. Good value for money.

    Stayed in September 2024

  • Reviewed: 21 August 2024

    9.0
    beautiful, quiet hideaway for guests who do not need to be direct on the beach
    • Business trip
    • Group
    • Triple Room with Sea View
    • Stayed 1 night

    tea and coffee maker not in the room, WLAN not working in the rooms, and there is no possibility to call reception.... sea view, yes...but also direct view on 2 graveyards.in the deluxe rooms....sunrise over the cemetery....an the Indian Ocean, of course. Water pressure was low...could not take shower in one of the two rooms, pipe problems... well, this can happen, but pls work on it Breakfast should be more continental...maybe offer a small variety of breakfasts so that guests can choose...Italian, French, English, Swahili with Mandazi, Mahamri...pancake, fresh juice Service friendly , nice breakfast area

    lovely spot, although first impression on arrival was a bit shocking.... but once you enter this retreat you feel that this place is very special. Pool clean, big and well contained, staff very friendly and helpful, well-trained service staff... good a la carte food at affordable prices, dinner is served in your private gazebo...great idea... lush green garden

    Stayed in July 2024

  • Reviewed: 15 August 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Triple Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The staff is super kind, everything was accurately clean, massage girl was amazing and the pool wonderful! Everything perfect!

    Stayed in August 2024

  • Reviewed: 13 August 2024

    10
    Great location, beautiful pool and good price
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The only “bad” thing was that they didn’t have WiFi in the hotel room

    The location and the staff

    Stayed in August 2024

  • Reviewed: 4 August 2024

    9.0
    New comfortable hotel at great location
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Minor detail: We had breakfast included and could pick from the menu. They had many options like croissants and toast, the only thing we missed was omelette or egg

    Very modern and comfortable hotel with fan and airco at a great location, few minutes walking from Watamu beach for a good price. Also very friendly and helpful staff. They partner with a beach bar so that you can use free sunbeds at the beach.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 5 nights
    • Submitted via mobile

    Internet was very poor. Location is ok, but nearest beach isn’t that good

    Very nice hotel managed by an Italian. Large territory, clean pool, nice rooms

    Stayed in August 2024

  • Reviewed: 2 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    The staff are amazing,nice location and great service from the staff always smiling while serving

    Stayed in August 2024

  • Reviewed: 4 May 2024

    10
    If I ever visit Watamu again I will be staying here. Services and staff are excellent. Food is amazing. Great great grea
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    We wasn’t told there was a charge to bring extra guests to stay but a compromise was made with the staff. They were very helpful and respectful.

    Everything

    Stayed in April 2024

  • Reviewed: 26 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights

    The rooms were very clean. The staff were amazing. Beautiful pool and surrounding area. Thank you.

    Stayed in February 2024

Showing 1 – 25

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