Wifi is not reaching the rooms, but this happens in any camp or hotel all along Maasai Mara, since there are no big buildings and it is part of the adventure!

Everything was top-notch! However, we’d like to highlight the quality of the food and the kindness of all the staff. The chalet rooms are really nice (and bigger!) and the tents are facing the river, more noisy but to us this was not a problem since that’s what we were looking for! To hear the sound of animals (mostly hippos and birds).

Stayed in March 2025

Really friendly staff

Stayed in February 2025

Nothing

Waww I just want say

Stayed in January 2025

Very minor things- such as you have to pay for water in the camp.

-location (in the park- with hippos in the river and the monkeys in the trees) - fresh and tasty food - good beds - an amazing staff! -Masai dance show -a great cafe

Stayed in January 2025

The staff was extremely friendly! Breaks my heart with what the flood did, but I saw everyone working hard to get it all back in order.

Stayed in October 2024

Hippos can make a bit of noise at night

Wonderful staff - really welcoming and warm Great food - with lots of variety so good for kids Very welcoming of children Lovely pool - perfect to relax in between game drives Family rooms - so up to four of you can be together Amazing location by the river

Stayed in October 2024

maybe the price is a bit high for the level of comfort: incuding the safari vehicles and a big park fees almost 200 dollars per day per person which i think everyone has to pay though i dont rememver paying so much in my earlier 3 forays into the maara when i camped elsewhere

very friendly people as is anywhere in Masai maara: a very cordial manager who gave a free room upgrade and treated us real well.big judos to him campo within the masai maara reserve and close to many happening spots. decent breakfast and dinner : not as elaborate as it used to be : they had some destruction due to floods few months back and have managed well despite that. rooms and tents were very comfortable: overlookiong the river with resident hioppos and crocs

Stayed in September 2024

For us all was good no ! No Complains!

The property is very close to gaming spot, as soon as you finish the game you can return to the hotel very early, so u have more time to relax and start the next day! Take rooms along side the talek river! U can spot hippo. Walking during the night!

Stayed in October 2024

We honestly cannot find anything that we did not like.

Our family (2 kids 9 and 11yrs) loved everything about this property! The location nestled in on the river bank was amazing: full of wildlife, hippos, crocs and birds. The tent was beautiful, clean and so comfortable. The staff were excellent! So genuinely warm, kind and welcoming-amazing service. The food was consistently delicious with a wide variety each day for all-our kids loved it! The Maasai visits made it even more special-such a cool experience.

Stayed in October 2024

There are two things that can potentially improve Quality of in room amenities Intention of water and soft drink in an all inclusive package

Staff & Hospitality: What truly made our stay exceptional was the warmth and kindness of the staff. From the moment we arrived, we felt so well taken care of. The attention to detail and the genuine care they showed was heartwarming. The manager made it a point to check in with us daily, which added such a personal touch. We felt completely at home, and their thoughtfulness left a lasting impression. In-Room Experience: The river tent offered an incredible nature experience. We could see hippos right outside our room and woke up to birds singing every morning. However, for the price we paid, there were a few amenities missing, like an iron, kettle, tea, coffee, and higher-quality toiletries. Despite this, the views and connection to nature made it worthwhile. Food: The camp offers a fantastic selection of Indian food, which was a treat for us as vegetarians. The staff’s attention to our dietary preferences was outstanding, and we always felt that our needs were well looked after. Game Drives: The game drives were a highlight of our trip. Our driver, Jonathan, and guide, Gabriel, were knowledgeable and took us to different landscapes every day. We were lucky to see 4 of the Big Five and loved learning about the wildlife of the Maasai Mara. The ever-changing landscapes made each drive a new adventure. Special Experience: We celebrated my husband’s birthday with a private bush dinner, which was one of the most memorable experiences of our trip. We were surprised by a group of locals who came to sing happy birthday in their local language and brought a cake. It was a magical, heartfelt celebration that we will never forget.

Stayed in October 2024

Nothing!

Breakfast was very good served in the provisional dining area - flood damage earlier in the year destroyed the original dining room but we were very happy with the room provided.

Stayed in September 2024

keep in mind: PARK FEE IS NOT INCLUDED - so, on top of the hotel bill, you‘ll pay $200 per person PER DAY to the park officials there (not the hotel, it‘s not in their hand). So for 3 nights I paid $600 on top.

Stayed in October 2024

We should have stayed longer.

This was the BEST VALUE out there. LOVED the camp, location, beds, food etc but the staff was EXCELLENT. Sam at the front desk, Stella who served us... Mary... Everyone was outstanding and went out of their way to make sure we had everything we needed. We even got to see a baby hippo born just outside our cabin. It was 4 hours old. The game drives amazing. I really have nothing bad to say. GREAT Value for the money.

Stayed in September 2024

The room needed updating.

The location in the wooded area.

Stayed in September 2024

When booking on booking.com, no one told us we will be paying $650 extra per night because the camp was inside the park. Weather you want to go for safari or not, you have to pay $650 each night you are staying in fig tree, because it’s inside the park. We booked for two nights three days, thank God for that, because we would have being paying $650 that we didn’t plan for if we had booked more than two nights. Though according to the agent that we used, the $650 allows you to go for safari from 6am to 6 pm. So imagine if you booked four nights and after going for days safari, you are all tired of going for the rest two days but have to still pay $650 per night for the rest two days? What I am trying to say here is, fig tree should indicate in their platforms or wherever someone is booking from that, fig tree is inside the park and that it attracts $650 per day (3 adults and a kid. $200 for adults and $50for the kid). That kind of took unexpected money from us. Like a do or die situation.

The manager was so helpful, always having time for you whenever you have a question or two, great guy. The staffs were so friendly, helpful and supportive also. The masai guys and the guards around the property gave us some proper lesson about the animals around the property. They were like tour guides, great job.

Stayed in July 2024

Only one suggestion. It would be good to have tea/coffee making facilities in the tents.

A great location. Exceptionally good staff - very friendly and hard working. Considering that it had been badly damaged by a flash flood less than 3 months ago they have worked hard to restore the facilities.

Stayed in July 2024

Upgrade zu Tent with River View

Stayed in July 2024

We had no complaints at all.

Location was incredible. Staff were all super friendly and the food was fantastic. We stayed for 6 nights and made use of both the game drives and balloon safari. Julius was our guide and we saw so much whilst on safari. If you’re looking an authentic safari then look no further

Stayed in June 2024

We don't have any complaints.

The bed and pillow were very comfortable. The restaurant was outdoors, which was nice as the weather was good. Staff were very friendly. We were upgraded to a tent facing the river, which was a good location and experience.

Stayed in June 2024

Nothing, but it was scary when all the lights went off during the night

Everything!!

Stayed in April 2024

leaky roof in bar area.

Great location and lovely staff. Rooms were comfortable.

Stayed in April 2024

Hard to understand the pricing for a room when adding more people.

The staff was great!

Stayed in March 2024

great location. friendly staff. nice rooms

Stayed in April 2024

A little on the expensive side

Location was outstanding, Super friendly staff, Staff was courteous

Stayed in December 2023