Reviews of CHILCHILL Hotel Riverside 3 stars
Preah Sisowath Quay, Daun Penh, Phnom Penh, Cambodia
#186 of 216 hotels in Phnom Penh
Guests' ChoiceReview score
Based on 143 hotel reviews
7.0Score breakdown
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Cleanliness
7.5
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Comfort
7.6
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Location
7.7
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Facilities
7.3
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Staff
7.8
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Value for money
7.8
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Free WiFi
10.0
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Reviewed: 29 March 2025
Alexander
Vietnam6 reviews3 helpful votes8.0“I was exhausted and confused upon arrival, but ChilChill made it all go away.”- • Leisure trip
- • Solo traveller
- • Double Room with Garden View
- • Stayed 1 night
The rooftop bar is completely exposed to the sun in the morning with no means of cooling it off.
Great spacious room with a large bed, Great soundproofing, was very quiet at night. And the best thing was how helpful and friendly and open the reception staff was!
Stayed in March 2025
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Reviewed: 14 March 2025
Alan
United Kingdom15 reviews2 helpful votes7.0“Wonderful staff.nice big room”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room with Balcony
- • Stayed 14 nights
- • Submitted via mobile
Not many amenities nearby eg shops and restaurants
Very clean. Nice big rooms. Excellent friendly and helpful staff.
Stayed in March 2025
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Reviewed: 1 February 2025
Gemma
United Kingdom31 reviews3 helpful votes8.0“Great place to stay, area quiet”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room with Balcony
- • Stayed 2 nights
- • Submitted via mobile
Really spacious and clean, great value for money
Stayed in February 2025
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Reviewed: 12 January 2025
Nayaz
India2 reviews1 helpful vote8.0“Very affordable prices”- • Leisure trip
- • Solo traveller
- • King Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
Timing
Property is very clean n can stay with family too staff is very co operative n very peaceful
Stayed in January 2025
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Reviewed: 22 December 2024
Joanne
New Zealand34 reviews6 helpful votes7.0“Fine for an overnight stop”- • Leisure trip
- • Couple
- • King Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
Be aware that check-in is from 3pm and they will charge for early check in. Can leave bags at reception beforehand. They also require a $30 security deposit, which seems extravagant given the cost of a night’s stay, and no where else asks this. The view is over industrial size pipes and lots of litter. It is quite a walk to the city centre.
Close enough to walk to/from the bus station. Comfy bed. Modern bathroom with hot, contained shower. Tea-coffee making facilities available. Neither a like or dislike - The room was like a uni student flat.
Stayed in December 2024
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Reviewed: 19 December 2024
Filip
Sweden37 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • King Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
The hotell is a bit off. But its only to grab a tik tuk and your in the centre in 5 mins.
High standard rooms. Good value for money.
Stayed in December 2024
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Reviewed: 16 December 2024
Julien
Singapore29 reviews13 helpful votes8.0Very good- • Leisure trip
- • Couple
- • King Room with Garden View
- • Stayed 2 nights
- • Submitted via mobile
Only 1 towel in the bedroom
Well located, super easy to go everywhere with Tuktuk. The room is big enough with very nice garden view from the balcony
Stayed in December 2024
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Reviewed: 12 December 2024
Susilo
United States6 reviews7.0Good- • Leisure trip
- • Solo traveller
- • King Room with Garden View
- • Stayed 2 nights
- • Submitted via mobile
The staff members are the worst, especially the younger ones. They looked like they don't know what they're doing. I paid $30 deposit in a new and crisp US $20 and $10 bills. When I checked out, they tried to give me Cambodian money which I refused. After arguing, they ended up giving me some old US $ bills.
The room is nice and clean
Stayed in November 2024
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Reviewed: 12 December 2024
Philip
United States5 reviews8.0“Flexible/friendly office staff, large room, roof bar, nice bathroom, price.”- • Leisure trip
- • Couple
- • Large Twin Room
- • Stayed 1 night
Cleaning may not be every day.
Large room, friendly staff, convenient locatio.
Stayed in November 2024
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Reviewed: 11 December 2024
Maxim
Vietnam2 reviews8.0Very good- • Leisure trip
- • People with friends
- • King Room with Garden View
- • Stayed 4 nights
- • Submitted via mobile
Nice location, good rooms
Stayed in December 2024
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Reviewed: 20 November 2024
Nicola
Cambodia9 reviews1 helpful vote8.0“I would definitely use them in future.”- • Leisure trip
- • Solo traveller
- • King Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
Couldn't get tv reception.
Good location by the Riverside, good price and a clean, comfortable room.
Stayed in November 2024
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Reviewed: 18 November 2024
Joseph
United States5 reviews8.0“I enjoyed it”- • Leisure trip
- • Solo traveller
- • Double Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
Close to the night life and the riverside
Stayed in November 2024
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Reviewed: 14 October 2024
Mayur
India4 reviews8.0“Good place for transit”- • Leisure trip
- • Family with young children
- • Large Double Room
- • Stayed 2 nights
There is no breakfast option. The location and the hotel is good for someone who is in transit and is looking for a quick layover.
Stayed in October 2024
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Reviewed: 15 September 2024
Wenxi
China11 reviews1 helpful vote7.0“Needed to be cleaner”- • Leisure trip
- • Solo traveller
- • King Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
The duvet cover was stained. Coffee mug was dirty. There was no hairdryer and no slippers. Shower water temperature was not changeable, and was cold.
Stayed in September 2024
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Reviewed: 13 September 2024
Richard
United Kingdom155 reviews20 helpful votes8.0“2 week stay”- • Leisure trip
- • Couple
- • King Room with Garden View
- • Stayed 14 nights
- • Submitted via mobile
Not cleaned properly , towels not changed and went without any towel for 36 hours as they had none to give me ! , unfortunately we got flooded out by heavy rain and I was given a mop and bucket !
Large room with balcony and comfortable
Stayed in August 2024
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Reviewed: 29 August 2024
Jamie
United Kingdom25 reviews7 helpful votes8.0“Friendly staff, nice enough place to stay”- • Leisure trip
- • Couple
- • Double Room with Garden View
- • Stayed 3 nights
- • Submitted via mobile
The shower had hair in the plug which is a pet peeve of mine 🙈🙈 The room very dusty , don't know when the surfaces where last wiped especially ontop of the bed head board We opted to stay here despite being abit pricier than other places in town but I felt like it should have been abit a cleaner :-( A few lights didn't work in the room
Big room Really good WiFi Good aircon Good working TV Really hot powerful shower Big balcony Kettle 😀 Friendly staff Lift so didn't have to use the stairs for moving luggage
Stayed in August 2024
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Reviewed: 21 August 2024
John
Australia6 reviews7.0Good- • Solo traveller
- • Double Room with Garden View
- • Stayed 8 nights
- • Submitted via mobile
Good location
House keeping is not everyday
Stayed in July 2024
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Reviewed: 6 August 2024
Vechana
Cambodia1 review7.0Good- • Leisure trip
- • Solo traveller
- • King Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
Non parking
Comfort, quiet
Stayed in August 2024
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Reviewed: 27 July 2024
Mohammed
United Arab Emirates6 reviews5 helpful votes7.0“It's okay and value for money”- • Leisure trip
- • Solo traveller
- • Double Room with Garden View
- • Stayed 1 night
There is no daily cleaning, Even though cleaning was not required in my case, but I've stayed 4 days and they have not cleaned a single day. They already mentioned in their check-in policies the cleaning will be after 4 days and not daily, but these polices you will receive only when you check in
It's very calm, just one kilo meter from the place where all the clubs and busy roads are
Stayed in July 2024
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Reviewed: 9 July 2024
Gordo316
Australia35 reviews10 helpful votes6.0“Average stay”- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 4 nights
- • Submitted via mobile
No hot water for the first couple days, no one explained to flick a switch on. No daily clean or fresh towels. Toilet disgustingly dirty after fixing blocked toilet.
Comfortable bed and big enough tv
Stayed in July 2024
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Reviewed: 4 July 2024
Clifford
Ireland3 reviews6 helpful votes6.0Pleasant- • Leisure trip
- • Couple
- • King Room with Garden View
- • Stayed 7 nights
- • Submitted via mobile
When you check in, they ask you to pay a 50 dollar deposit. We lost our card and payed 30 dollars for it, then we were late with the checkout for 40 minutes and payed another 5 dollars, and they didnt warn about it. I understand that there are rules, but no other hotel has rules like this. The room wasn't cleaned once during one week stay, towels and sheets weren't changed either, for toilet paper we had to ask ourselves. Didn't have laundry service, and the staff didn't give any solutions, we had to find it by ourselves. Also didn't agree to give us one card each, and the fridge doesn't stay on when you leave the room. Overall the room was ok, but the staff and service were really disappointing. And the location is not the best, there is not much around.
The room was renovated recently, it had a TV and a balcony
Stayed in July 2024
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Reviewed: 26 April 2025
Sebastian
Portugal3 reviews9.0“Very nice clean room. Very quiet with nice little balcony with nice view. Could even see some monkey”- • Leisure trip
- • Couple
- • King Room with Garden View
- • Stayed 4 nights
Sometimes hot water in shower did not work.
Very nice clean room. Very quiet with nice little balcony with nice view. Could even see some monkeys.
Stayed in January 2025
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Reviewed: 16 March 2025
Bruno
Australia13 reviews9.0Superb- • Leisure trip
- • Couple
- • Large Twin Room
- • Stayed 1 night
- • Submitted via mobile
Perfect location and accommodation
Stayed in March 2025
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Reviewed: 23 February 2025
Miranda
China19 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • King Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
You have to pay a deposit, which was fine but I didn't have to do that at any other hotel.
The room is quite spacious, and it had a nice balcony area. The location is very convenient along the water front, only a short tuk tuk away from major tourist destinations.
Stayed in February 2025
