Delayed check in and the staff was not quite friendly at check in. Poor breakfast, small space. Water in the pool was cold. During the day there is no service at the skybar.

The bed I liked most, it was very comfortable. Also I liked the view from the sky bar and the location of the hotel, close to the river and the Royal Palace.

Stayed in January 2025

Breakfast poor Room not clean, old, not as advertised, not stocked, no room service Cleanliness of room not good Stained linen & towels Cost didn't match quality of room

Location Rooftop pool & views Staff helpful & friendly

Stayed in December 2024

Rooftop Bar & Pool are "together". You can't take your own drink on the rooftop. Some hairs of previous customers in my bathroom.

The location, the breakfast, the view. People at reception were very friendly and helpful.

Stayed in November 2024

There was a festival and we couldn’t use the pool as they had reservations for set meals. Also there is also one lift and there are 10 floors. Missing personal touches that would have made a more improved experience

Good location Nice staff at reception

Stayed in November 2024

As I said, the location is also a minus, because during rushhour it is almost impossible to get in or out of there with any means of transportation. Other than that, I expected more, there are signs of wear and tear everywhere, the room is quite basic (albeit spacious), breakfast is also unsatisfactory with the number of choices

The rooftop bar and pool are fabulous Receptionists welcoming and pollite Hotel is conveniently set in the very city centre, which is at the same time plus and minus

Stayed in November 2024

The service was not so into you, just doing the basics. The dinner menu so poor in choices and not very good compared to real Khmer food.

I like that had a nice rooftop to enjoy the view of the city

Stayed in September 2024

The bed in the room was very hard and pillows a little uncomfortable. Our room was close to the street so it was quite loud. The breakfast's were not that great.

The rooms were a nice size. The staff were friendly and helpful. The pool was lovely.

Stayed in September 2024

the staff does not speak English well. difficulties in making oneself understood. the cleanliness of the hotel leaves something to be desired. the rooms are made late. towels and sheets are stained and worn.

The hotel is well located. The view of the swimmingpool is beautiful.

Stayed in August 2024

AC was slow to cool down the room. Service was slow in the cafe and restaurant with only one lift it took more time to get food

Location was good

Stayed in August 2024

1. They wouldn’t clean your room unless you asked for it. I don’t know how it works in other places, but in my country, room cleaning comes once a day like it’s mandatory for a hotel bro. But here, they wouldn’t do it until you asked for it. 2. The changed bedsheets were sometimes stained urgh 3. However those weren’t the main factor why our stay was unpleasant with this hotel. The main factor was one of the reception lady(short lady with short hair) she was kinda rude and giving attitude towards us whenever we asked questions since day 1(even something as simple as asking for room cleaning). Other staffs were all so friendly except for that one.

The rooftop was my favorite out of everything

Stayed in July 2024

Have a quicker way of arranging transport.

The location was good. The breakfast was ample. Rooms were clean. Staff were nice and helpful

Stayed in June 2024

Price for food and drink very dear. Charged 30 dollars for a stain on sheet which we still don't know what it was and if it was there when we arrived as we didn't physically see it, just shown a photo at check out when under pressure with bus waiting. Bathroom unfinished with plaster on walls which were stained with dubious substances. Hinges on sink and toilet filthy. Sealant mouldy.

Rooms spacious, comfy bed and pillows. Roof top pool great. Good location. Breakfast good choice with eggs cooked to order.

Stayed in July 2024

We were deceived with good looking photos! The hotel room (family) was very small, including the bathroom. The hallways smelled like rubbish and sweat... (sorry). On our 2nd day we found 2 cockroaches too. The staff was not present, almost seemed like the hotel was run by 20 years old that had no idea what they're doing. The reception area is small, so there's nowhere to 'escape' from the small room or sit down with a laptop for 30 minutes. Cleaning / towels/ emptying rubbish bins did not happen, unless you asked them. The rooftop pool looks nice, but it's a bit disappointing (you can't order coffee there!). Breakfast was poor, little space and small selection and little food for the amount of people there - the food did not seem that fresh. There're great 2-3 eating places on the street, and that really made our stay! I would not recommend; they're overselling it, the reality is very different!

Seriously, except location which was OK, there was not much we did like.

Stayed in July 2024

The old bath towels and no staff around the pool to order something to drink.

The pool and view .

Stayed in April 2024

The pool hours and lack of towels. Service was a bit slow.

The menu. The cocktails were amazing.

Stayed in July 2024

I was a little disappointed because they put me in a room on the first floor that had several ants in the bathroom, the noise of children in the hallway, cars in the streets, horns, and the elevator that also makes an annoying noise during the morning. I think it would be better to remove this noise. I woke up irritated because of the noise and complained to reception about it. The room had an interesting space and the bathroom was comfortable. I advise you to pay more and stay for a long stay here because if it's short they will probably put you in the bad rooms on the first floor. This hotel has a mid-level boutique feel and seems to be more for romantic couples, the roof top is very beautiful and the food is a little expensive compared to the cost of living in Cambodia. The view from the roof top is very beautiful, the location seems central and has easy access to the Royal Palace.

I liked the hotel, friendly staff and the hotel is small, calm and has a mid-level boutique feel.

Stayed in June 2024

The rooms are outdated and need a face lift.. There was no hot water in the shower, and the breakfast was just OK.

The location is great

Stayed in June 2024

We thought the breakfast was average but was ok.

Stayed in June 2024

breakfast was relatively poor, small bathroom

location, pool

Stayed in March 2024

We never got a hot shower for the four days we were there. The AC did not cool the room down enough. Breakfast was included but it was pretty dismal….and repetitive. The toaster only toasted one side of the bread, the muesli was stale, the eggs tasteless, no bacon, food in the Bain Marie looked very sad etc. If you order anything from room service, or choose to have coffee made from the machine at breakfast (rather than the extremely strong undrinkable stuff provided) you have to pay cash for it and it is not charged to your room account, and it is over-priced. The bed had no headboard and was up against the window…making it really difficult to sit up in bed. The lift is tiny and there is only one. Only one bedside table and the light stand was broken. Towels were old and threadbare.

The roof top pool was great. The view was stunning.

Stayed in June 2024

Unfortunately the furniture in the room looked very used. It wasn't completely clean, the bed sheets had stains and the wall behind the trash can looked like someone had an "accident". When arriving in the room we only had one pair of towels for two people, after cleaning the room we didn't get any fresh towel back. On the good side the staff solved that really fast after we asked for towels. On the balcony is nothing except the draining water from the AC, which didn't really cool the room down. The bed has no headboard to lean on and we could hear the noice of the elevator every time it stopped. The breakfast is really sad, not many options and some didn't get refilled at all.

The location of the hotel is really great with some nice bars, restaurants and shops nearby. The bed was comfortable and the staff very friendly.

Stayed in April 2024

When we arrived in our room the air conditioner wasn’t cooling and started to leak a lot of water onto the floor around 11pm when we were in bed We had to go to reception to say about air con and so was given another room card that we could move ourselves into that night. The second rooms air conditioner didn’t cool very well either. The pool often had no towels and I had to go back down to our room to call reception to get some brought up. Our room wasn’t serviced the first few days and had no make up room sign available, despite asking reception. Had to call reception twice to get room cleaned and restock toilet paper. Towels were a bit old and thin. Sheets had some stains. Disappointed in cleanliness. Breakfast buffet could do with variety. Was the same food everyday and mostly lukewarm rice noodles etc.

The location was great, within walking distance to the river and the palace. The rooftop restaurant and pool were nice too. The bar and restaurant staff were incredibly friendly and helpful.

Stayed in March 2024

Pool closes at 6pm Bathroom was dirty

Location is great View from top is beautiful

Stayed in March 2024

Pool nice on roof/BUT WATER NO CLEAN/can’t use!

Stayed in March 2024

Very small lift had to wait to get upstairs Cleaning staff need to check soap/toilet paper etc everyday.

Great location. Comfortable beds Good size family room.

Stayed in March 2024