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Reviews of Metta Residence & Spa 5 stars

Salakamreuk Road, Krong Siem Reap, Siem Reap, Cambodia

#50 of 372 hotels in Siem Reap

Guests' Choice

Review score

Based on 284 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    8.9

  • Facilities

    9.4

  • Staff

    9.8

  • Value for money

    9.5

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 9 April 2025

    10
    My kids loved the place and didn’t want to leave!
    • Leisure trip
    • Family with young children
    • Junior Suite Double Pool View
    • Stayed 2 nights
    • Submitted via mobile

    We liked a lot the staff. Very kind and looking after the guests. The Amok at the restaurant is a must! The suites are big an confy. The pool is cleaned with salt which gives a nice sensation on the body. The Spa is also good for a relaxing massage at a good price. You can arrange absolutely every detail in your trip from the hotel and the staff will guide you and help you book everything.

    Stayed in April 2025

  • Reviewed: 17 March 2025

    9.0
    Super calm Hotel that definitely provided the chill out feel to our trip
    • Leisure trip
    • Couple
    • Family Suite with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Perhaps the seating around the bar area was a little restricted. A really small point in no way to affect our holiday.

    Very good relaxing residence. The staff were ever so friendly

    Stayed in February 2025

  • Reviewed: 16 March 2025

    10
    Fantastic staff, beautiful hotel and great services
    • Leisure trip
    • Couple
    • Junior Suite Double Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing. It exceeded our expectations in many ways, we even extended our stay.

    - The staff were extremely kind and very helpful. They were eager to explain how they could help us make the best of our stay but not in a pushy way at all. - The rooms and amenities were beautiful. The pool and garden are a true peaceful haven. - The breakfast buffet and bar is very good. We did not have dinner here but we can assume it is also good! - My partner had an aromatherapy massage and said it was amazing. - They can help arrange many tours of the temples

    Stayed in March 2025

  • Reviewed: 15 March 2025

    9.0
    A quiet peaceful location away from the busy centre, perfect.
    • Leisure trip
    • Couple
    • Premier Deluxe Pool View
    • Stayed 4 nights

    Perfect, peaceful location, 10minutes by tuktuk to the centre of town. Very relaxing atmosphere to come back to after long days on tours of Siam Reap and Temples. Staff helpful in arranging tours and tuktuk rides with Mr Kong very reasonable, he also gave us information about the places we could see Pool setting lovely, clean with all facilities as described. We had a ground floor poolside room which had ample space and large bathroom

    Stayed in February 2025

  • Reviewed: 8 March 2025

    10
    Kindness and beauty in one tranquil, convenient location
    • Leisure trip
    • People with friends
    • Junior Suite Double Pool View
    • Stayed 8 nights
    • Submitted via mobile

    Everything was fantastic

    Nothing prepares you for the incredible kindness and dedication of the staff, which made this already stunning establishment an absolute winner.

    Stayed in March 2025

  • Reviewed: 5 March 2025

    10
    Paradise in Siem Reap
    • Leisure trip
    • Couple
    • Residence Suite Pool View + Free Daily 60mn Massage
    • Stayed 1 night

    This hotel is heaven on earth! We initially booked 4 nights, but decided to extend our stay because we fell in love with the place. The service is exceptional. Every staff member is constantly smiling and eager to help with anything. They genuinely care about your comfort and make sure you have everything you need. The food in the restaurant is excellent, we had enough time to try all the dishes and they were all simply amazing. The grounds were beautifully maintained, and the spa was outstanding, offering professional massages that left us feeling completely refreshed after a long morning visiting the temples. We stayed at the villa with private pool, which provided the perfect stay. It's secluded and a bit away from the main pool, perfect if you like privacy. From collection to drop-off, every detail was well taken care of, making our experience truly memorable. Big thank you to the amazing staff at Metta, you are superstars!

    Stayed in February 2025

  • Reviewed: 2 March 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Premier Deluxe Pool View
    • Stayed 2 nights
    • Submitted via mobile

    The staff’s exceptional attention and care made our two-day stay truly unforgettable.

    Stayed in March 2025

  • Reviewed: 21 February 2025

    10
    Top Class hotel with amazing friendly staff - at an affordable price
    • Leisure trip
    • Group
    • Family Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was amazing Free cocktails at happy hour was amazing The room was huge - there was three of us sharing and there was lots of room The beds were very comfortable The staff were excellent - friendly and efficient - nothing was too much trouble Cannot recommend this hotel highly enough

    Stayed in February 2025

  • Reviewed: 18 February 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier Deluxe Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Excellent staff, super helpful and friendly. Great pool with bar. Rooms very large, comfortable beds.

    Stayed in February 2025

  • Reviewed: 15 February 2025

    10
    Totally amazing
    • Leisure trip
    • People with friends
    • Junior Suite Double Pool View
    • Stayed 3 nights
    • Submitted via mobile

    There is not the slightest thing to mention.

    An amazing hotel, very close to the center of Siem Reap. The room was fantastic, the staff so polite and helpful with everything. The spa facilities are totally worth it and in general I would recommend this place one hundred percent.

    Stayed in February 2025

  • Reviewed: 4 February 2025

    9.0
    Loved it and would definitely recommend it
    • Leisure trip
    • Couple
    • Junior Suite Double Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Room was enormous and very clean. Staff were super friendly and helpful. Free shuttle ran into the town centre so location wasn’t an issue

    Stayed in February 2025

  • Reviewed: 2 February 2025

    10
    Amazing!
    • Leisure trip
    • Couple
    • Family Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The place is beautiful and conveniently located not too far from the city. Getting a tuk tuk using grab or with the help of the hotel leaves you like 5 away from everywhere. The staff went above and beyond to ensure we had a good stay. I would like to commend Jenny in the restaurant for her amazing customer service. The food in the restaurant was really tasty and the 2 x1 deals everyday at the pool were amazing. I cannot recommend this hotel enough!

    Stayed in January 2025

  • Reviewed: 30 January 2025

    8.0
    A very homely, comfortable and value-for-money place for family holiday!
    • Leisure trip
    • Family with young children
    • Junior Suite Double Pool View
    • Stayed 3 nights

    The location is in the suburban area so you need a taxi or tuk-tuk to go to the main city area (about 15 min drive). If you just go out and take a walk, there isn't much around the locality. A bit dusty due to the surrounding suburban environment.

    From the beginning, the staff were very helpful to provide information and guidance over emails to help us plan our visit. Hotel provide taxi or tuk-tuk services at short notice which were very convenient. Prior to arrival, we booked our tours for Angkor Wat complex via the hotel. It was very convenient and not expensive at all. We were super happy also with the services of the English guide and the taxi driver, they were knowledgeable and always took care of our preferences. We were upgraded to the bigger room and it was spacious, airy and comfortable. Good food and drink options including daily Happy Hour free drinks!!

    Stayed in January 2025

  • Reviewed: 22 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite Double Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Thank you for a brilliant stay !!!

    Stayed in January 2025

  • Reviewed: 22 January 2025

    10
    Brilliant and felt like home
    • Leisure trip
    • Family with young children
    • Junior Suite Twin Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Excellent customer service - the staff go beyond exceptional when it comes to helping. Thank you so much Mr lucky, Jenny, Raxsa from the spa and Chan - you made our stay amazing!!

    Stayed in January 2025

  • Reviewed: 12 January 2025

    10
    10/10
    • Leisure trip
    • Family with young children
    • Family Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing to not like 10/10

    Absolutely everything this Hotel is a must while in siep ream You want it they got it simple as that fantastic staff with amazing facilities

    Stayed in January 2025

  • Reviewed: 11 January 2025

    10
    Comfortable stay
    • Leisure trip
    • Couple
    • Junior Suite Double Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Really beautiful hotel. The common grounds looks really authentic to the area, even though is a new build. The staff were very nice and helpful any any way. Not to mention how sweet they were. Room was cozy, clean and had everything you wanted. Calm area. Amazing pool space and gardens. 5 min tuktuk ride from the center. They offer tours as well. Really happy

    Stayed in December 2024

  • Reviewed: 7 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite Double Pool View
    • Stayed 4 nights

    Nothing.

    The hotel was clean, quiet, and a great place to relax and unwind. The rooms were big and spacious, and the pool was beautiful and comfortable. The staff at Metta was helpful, kind, and thoughtful. The breakfast buffet had enough variety for different tastes. The hotel provided one-way free transport into town each night to a restaurant of choice, which was a nice touch. All in all, Metta exceeded all hopes and expectations.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Junior Suite Double Pool View
    • Stayed 3 nights
    • Submitted via mobile

    We initially had a room with a strong mold smell. The staff was very kind and changed it for us, but the new room on the ground floor also had a soft moldy odor.

    The staff are extremely kind, friendly, and attentive. The place is lovely and has a cozy, intimate atmosphere.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite Double Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Mr Lucky is an absolute gem, remembered us and little details like our preferred coffees from day 1. Mr Rith was the best tuk tuk driver. I was unwell during my stay and he drove me to hospital, translated to staff and then asked how I was. Our room was huge, biggest bath I've ever seen

    Stayed in December 2024

  • Reviewed: 5 January 2025

    10
    A first class hotel offering the very best of Cambodia. Highly recommended.
    • Leisure trip
    • Group
    • Family Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all

    The hotel is very spacious and stylish. The bedrooms are exceedingly comfortable with show stopping bathrooms. There are individual booths by the lovely pool area with plenty of loungers available too. Excellent drinks and food served poolside all day. The staff are highly trained and absolutely delightful. A special shout out for La Houna on front desk and June and Mr Lucky at the pool bar. They could not have been more accommodating.

    Stayed in January 2025

  • Reviewed: 1 January 2025

    8.0
    Quiet oasis
    • Leisure trip
    • Family with young children
    • Residence Suite Pool View + Free Daily 60mn Massage
    • Stayed 3 nights
    • Submitted via mobile

    Quiet oasis in Siem Reap. The personnel are the best, always smiling, fast and helpful. It’s really not a 5 star hotel, however nothing to complain about. Breakfast is average, but service is excellent. Nice massages. Would recommend to anyone in the area.

    Stayed in December 2024

  • Reviewed: 1 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite Double Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast. Pastries were tired and chewy. Juice was out of a packet and not fresh. For a hotel that identifies itself as a five star I would expect better

    The rooms and staff were exceptional Service for Cambodia was close to five star. Rooms were very spacious with a free standing bath rainforest shower with good water pressure. Wife recommends the Spa. Really very good.

    Stayed in December 2024

  • Reviewed: 29 December 2024

    10
    Great location, superb pool, restaurant and Spa
    • Leisure trip
    • People with friends
    • Junior Suite Double Pool View
    • Stayed 5 nights
    • Submitted via mobile

    Beautiful rooms and a great pool area, the on site restaurant and spa was excellent

    The staff were amazing really made our stay

    Stayed in November 2024

Showing 1 – 25

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