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Reviews of Sovanphum Riverside 3 stars

House7, Street 178, Sangket Chey Chum Nas, Daun Penh, Phnom Penh, Cambodia

#169 of 216 hotels in Phnom Penh

Guests' Choice

Review score

Based on 327 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.2

  • Location

    9.1

  • Facilities

    7.2

  • Staff

    8.2

  • Value for money

    7.7

  • Free WiFi

    8.3

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Showing 76 – 100

  • Reviewed: 11 April 2025

    10
    Perfect place to feel yourself at home
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The customer service was excellent, everybody was lovely, talkativa, helpful. The food and the coconut coffe are excellent, I’m gonna miss their noode badly. Super location, comfortable bed, I cannot recommend enough!

    Stayed in April 2025

  • Reviewed: 31 March 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 8 nights
    • Submitted via mobile

    Room decoration could have little better. Electric plug points are not functioning well.

    Break fast was ok. Location wise it is excellent.

    Stayed in March 2025

  • Reviewed: 2 March 2025

    10
    Great stay during Cambodia trip
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 4 nights
    • Submitted via mobile

    I don’t have any dislike about the hotel, I was happy to stay and I recommend.

    Good location, clean rooms, nice food, very good owners and staff, nice two dogs and parrot.

    Stayed in February 2025

  • Reviewed: 18 February 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was very friendly and helpful

    Stayed in February 2025

  • Reviewed: 8 February 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    I liked the fact the room had a balcony and the staff were very helpful with local knowledge and great location but the breakfast was very small and I was still hungry and no Cambodian food on the breakfast menu. The room did not have safe for valuables and there was no security guard down stairs.

    Stayed in January 2025

  • Reviewed: 4 February 2025

    10
    Worth ev very penny
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Can't find any

    Simple and to the point; nothing more nothing less.

    Stayed in February 2025

  • Reviewed: 26 January 2025

    4.0
    Disappointing
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet didn't flash, no toalette paper, strange shower, that you don't know how to open the water. Dusty, old, noisy, that you could hear the street.

    Stayed in January 2025

  • Reviewed: 25 January 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is perfect for a short stay .

    Stayed in January 2025

  • Reviewed: 21 January 2025

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Dirtyyyyyy. No WiFi. Dirty

    Location

    Stayed in January 2025

  • Reviewed: 11 January 2025

    4.0
    I didn't satisfy while staying in the hotel due to bathroom smell.
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 5 nights

    I didn't like the room service. Bathroom smell is totally sucks.

    The breakfast is quite okay but bathroom smell is not completely good. I like to walk around the riverside near with hotel.

    Stayed in December 2024

  • Reviewed: 10 January 2025

    3.0
    Cheap but remember you get what you pay for!!
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very poor internal decor,very small room/bed,room smelly,dirty and full of mosquitoes,very old tired furniture. Only provided one small threadbare towel in a very lacklustre bathroom with a shower that could not be adjusted..

    Cheap

    Stayed in January 2025

  • Reviewed: 6 December 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Perfect location. It is in red light district, but everything in Phnom Penh is in red light district :) But if you are fine with few girls in front of the hotel, then you have the very best location.

    Stayed in November 2024

  • Reviewed: 4 December 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night

    location, good price, good breakfast, helpful staff, clean

    Stayed in November 2024

  • Reviewed: 14 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    There was a strong smell of cigarettes outside of our room and on lower floors despite the no smoke policy, but didn’t smell in our room which was good

    Really enjoyed our stay, breakfast was great (eggs, toast, coffee and fruit all included!) and all the staff were lovely and friendly! Gave us recommendations for dinner and where to take our laundry. Room was clean and comfortable with a warm shower, really recommend.

    Stayed in November 2024

  • Reviewed: 12 November 2024

    10
    Sovanphum Riverside. Great Location and Price
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 10 nights
    • Submitted via mobile

    In my room, the Karaoke across the road sometimes got too loud. But it stopped at midnight. Other guests didn't hear anything as they faced another direction. The lift goes to the 5th floor. You need to walk to the 6th floor if that is where your room is. If you don't want to walk up a flight of stairs, and don't want the view, ask to be put on floor 1 to 5 only.

    The owner was very helpful in everyway. She also protected her property with good management of requiring 'guests of guests', to show I.D. before allowing entry to rooms. Souvanphum is close to the Riverside and the Palace. I had great views from my balcony on the 6th floor. Nothing fancy in the room but great for the price. Close to everything. No toilet paper can go down the toilets so get used to using the bum gun. Walk out the door of the hotel and you are central to everything. I would definitely come back and stay. I felt safe and the owner and her family who worked there, cared about their staff and guests and their safety and their needs.

    Stayed in November 2024

  • Reviewed: 11 October 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The awful smell was too much for me to rebook another 2 nights i had planned. Had to open the window all day and night. Sorry

    The location is superb. I mean, you can not get much better. Aircon was the best I have had in SE Asia.

    Stayed in October 2024

  • Reviewed: 5 October 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    The location is close to the Mekong River and some bar next to it, Every things are ok

    Stayed in September 2024

  • Reviewed: 27 August 2024

    9.0
    Pleasant, Well Run, Hotel In North Central Phnom Penh, Close to Many Attractions
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights

    Despite the name, the hotel is a few building aways from the riverside, so don't expect any views out over the Tonie Sap River......just walk 1 minute to the riverside for those.

    I booked the Sovanphum Riverside for a trip to Phnom Penh based on location earlier in August. The hotel is literally a blocks walk from the Royal Palace, and the National Museum of Cambodia, very centrally located by the riverside in Phnom Penh, and other attractions in Central/North Phnom Penh. If you can't walk (or don't want to), everything is a Remork Moto Tuk-Tuk ride away! The hotel is owned and run by a nice family, who are very courteous, and helpful, as are all the staff in the hotel. My hosts were very welcoming, and provided information during my stay. My room was comfortable, spacious, quiet, with good air-conditioning, with lift access, pretty much outside the room. The hotel offers a good breakfast, and also (additional) meals and drinks as a separate service. I'd happily stay in the Sovanthum Riverside again if I happened to be in the city, as it is a nice friendly establishment, well located, and with good amenities, helpful staff, good food available, and very well located in Phnom Penh. If This was a good choice of hotel based on location, amenities, and experience.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Could have been cleaner

    Location was great. Partial view of the river and city was lovely especially at night with the lights.

    Stayed in July 2024

  • Reviewed: 21 August 2024

    1.0
    bad
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 2 nights

    room full of cockroaches, take some insecticide with you. toilet non-functional one day. before using your bed take photo of the stains on the bed sheets because I had to pay 10 dollars for a stain supposed to be wine even though I didn't drink wine. If I was not paying she will call immigration to block me!!. I was supposed to be able to keep the sheet but the hotel kept it. it is true that i put pomegranate juice on the bed but surely after a real washing it will disappear. She wash it in front of me with water and the staff claim that it was wine. A very bad experience for me and yet I often come to Phnom Penh really a bad experience. good luck for you. My room (9m2) cost me 12 dol by night and she was not happy for a so lower price..she has to complain to booking not to me

    the only interesting point is that the young staff are very nice and supporting.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The place is not clean.

    The price and location are good. The breakfast is tasty and great that it is included.

    Stayed in August 2024

  • Reviewed: 12 July 2024

    1.0
    Very dirty place with absolutely regular breakfast
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights

    Be careful - this is a very dirty place. I decided to write review only because other reviews about this place misled me. "What a delicious breakfast!" This is absolutely outrageous, I can't believe real people can write this. Because it's a lie - breakfast is the most ordinary. Don't believe the high rating and rave reviews about this hotel! Initially, I booked a spacious room, but when I checked in, there was a strong smell of sewage in the room and crowds of ants were running like a stream in the bathroom, running into their holes in the cracks of the tiles. The room was changed, but in the morning the smell of sewage appeared there. There are cockroaches in the rooms, hairs on the tiles and much more. I don’t understand, is it really difficult to clean the room properly? As a result, I was moved to the third room. There was also dirt there, and the next day the floors began to smell strongly (they were apparently washed without special detergents, saving on everything!), the bathroom was dirty (stained mirrors, the faucet was filled with someone else’s toothpaste, cockroaches). Everywhere on the walls of the room there are pupating or dead nests of moths, dirty window sills with other people's cotton swabs and napkins. Breakfast is absolutely nothing and the most ordinary: an egg, a lot of toast, which there is nothing to eat with, butter (if you want jam, you still need to ask for it), some fruit on a small plate, coffee. I can't believe anyone would rave about something like that. I do not recommend it to anyone and the low price does not justify such a pigsty.

    Stayed in June 2024

  • Reviewed: 9 July 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Horrible experience on the first night; the air conditioner was full of mold, which gave me an allergy and looked disgusting. The small terrace had a horrible view of the back of the hotel. We asked to change rooms and they moved us. The rooms facing the main street are better; I wouldn't recommend the ones facing the back. It's true that it's cheaper than other options, but this translates to poor cleanliness in every aspect.

    Breakfast consisted of an Americano made from an espresso, eggs, some fruit, and bread. I love coffee, so I appreciated that it wasn't instant coffee. Considering the value of the hotel, in my opinion, the breakfast and the location are the most positive aspects.

    Stayed in July 2024

  • Reviewed: 19 May 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Booked this hotel for one night after a long travel day. The room I was originally put in was full of bugs and ants. Reception changed my room straight away but that room was slightly smaller and looked like it had mould from the old aircon. Really bad smell in the elevator too. Helpful staff think the hotel is just old

    The staff on reception were amazing and so helpful when I was checking in. The next day I was having issues with my esim and they even helped with that. We’re very accommodating when I asked to change rooms

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    The air-condition sometime is not cool

    The location is very convenient.

    Stayed in April 2024

Showing 76 – 100

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