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Reviews of Sovanphum Riverside 3 stars

House7, Street 178, Sangket Chey Chum Nas, Daun Penh, Phnom Penh, Cambodia

#169 of 216 hotels in Phnom Penh

Guests' Choice

Review score

Based on 327 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.2

  • Location

    9.1

  • Facilities

    7.2

  • Staff

    8.2

  • Value for money

    7.7

  • Free WiFi

    8.3

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Showing 151 – 175

  • Reviewed: 24 February 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The owner and staff were very friendly and efficient. I’d stayed at 2 previous establishments before bumping into this one. I stayed here twice and will stay again if I’m back in the area

    Stayed in February 2023

  • Reviewed: 23 February 2023

    10
    Great location and tasty breakfast.
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 2 nights
    • Submitted via mobile

    TV had very limited channels (and no English).

    Fantastic location by river and community green space. Breakfast was simple but very tasty. Staff were very accommodating. Lift was available and toiletries provided. Very cute dogs in the lobby - Jessica and Nancy!! Simple room but met all my needs.

    Stayed in February 2023

  • Reviewed: 19 February 2023

    3.0
    Better properties available near by
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were dirty, there was hair in our beds, hair in our towels, there was someone else’s empty bottles around our beds when we arrived. Wifi didn’t work in our room. Parrot made a lot of noise and made it hard to sleep, woke us up during the night and in the morning. Had a window that didn’t close properly so mosquito’s kept coming in.

    Location is good and breakfast selection was good

    Stayed in February 2023

  • Reviewed: 14 February 2023

    10
    Hotel was ideal for our two night stay in the city
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    creaky bed needs looking at

    Great location to visit the city . Hotel room was good , bedroom probably needs updating but it was clean . . Good choice of breakfast and pleasant staff .

    Stayed in February 2023

  • Reviewed: 5 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    It was great place will stay again

    Stayed in February 2023

  • Reviewed: 3 February 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly staff, clean and comfortable room with nice view on the city. Tasty breakfast..I recommend :)

    Stayed in January 2023

  • Reviewed: 31 January 2023

    10
    Brilliant
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 2 nights
    • Submitted via mobile

    everything

    Stayed in January 2023

  • Reviewed: 31 January 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted via mobile

    very noisy.also the restaurant is not good

    very good location at the center

    Stayed in January 2023

  • Reviewed: 28 January 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    broken aircon meant we couldn’t check in until 9pm however we were given a discount accordingly. room carried noise from outside but in a reasonably quiet area so not significant.

    owner very helpful and apologetic our room wasn’t ready due to broken air conditioning and gave us a discount. lovley breakfast from choices served with fruit. comfy beds and pillows. close to busses and lots os restaurants but quiet location.

    Stayed in January 2023

  • Reviewed: 11 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It's a good location and friendly and helpful staff. We have stayed there a few times as we have to make a visit to Phnom Penh.

    Stayed in January 2023

  • Reviewed: 9 January 2023

    1.0
    Very poor
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    I placed booking and got confirmed weeks earlier and in the morning of arrival, the hotel told me they had no available room. Luckily I found alternative. This hotel is unbelievably irresponsible.

    Stayed in January 2023

  • Reviewed: 3 January 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    same i wrote before

    Stayed in December 2022

  • Reviewed: 3 January 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 7 nights
    • Submitted via mobile

    Some strange insects, I guess ants. But harmless.

    Location is great, almost everything is near. Banks, supermarkets, pharmacy, restaurants, bars, king’s palace. Super friendly staff. Always ready to help with any problem. Clean. Nice breakfast and cafe downstairs. Wifi is ok. Mattress is good.

    Stayed in December 2022

  • Reviewed: 7 December 2022

    10
    Nice staff and owner very helpful
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Friendly staff.

    Stayed in December 2022

  • Reviewed: 3 December 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We will go back. Convenient location and nice rooms for the price. But the photos online make them look nicer and bigger.

    Stayed in December 2022

  • Reviewed: 13 November 2022

    5.0
    Good location but some cleanness issues
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was not clean, floor was not vacuumed recently and very dusty. Also lot ot mosquitoes in the room even if the window facing the corridor was closed, no idea where they kept coming from. In the night had "smoke" smell coming from I don't know where, and it wasn't cigarette smoke...

    Superb location very handy to visit the highlights of the city, breakfast is abundant and with choice

    Stayed in November 2022

  • Reviewed: 4 November 2022

    2.0
    A bad end to an otherwise wonderful trip through Cambodia
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night

    Honest review - I stayed at this property on my last night of a week's trip in Cambodia. I have to stay it was a bad end to an otherwise amazing trip. I would NOT rebook a room at this property. It started with the damaged lock of the door to the room (by a previous guest who was staying there, as per the host, who hadn't informed management so that it could be fixed), which meant that I - a solo female traveller - couldn't lock the door to my room! The maintenance team spent 30minutes trying to repair the lock, then threw their hands up and said "It can't be fixed". At this point, the property owner offered another room in an adjacent building...But it was on the 4th floor in a building WITHOUT a lift/elevator and next to a bar/restaurant which had loud music you could hear all the way down the ENTIRE street. After having spent 6hours on a bus getting to Phnom Penh from Siem Reap, I was looking forward to dinner & sleep, the latter of which would NOT have been possible in this second room. So the manager said they'd try to fix the lock in the original room, at which point I lugged my luggage back down from the 4th floor back to the first room, where the maintenance person made a flimsy temporary fix which made it possible to close the door from the inside of the room, but very difficult from the outside. Regardless, I managed to move in, shower, close the door to the room after a few attempts and make my way to dinner in the city. The key card ensures that the lights and AC in the room are switched off while one is away. When I returned from dinner, I walked in to find tiny cockroaches running around all over the floor of both the room and bathroom. It was completely and utterly disgusting! I spent 30minutes trying to get rid of as many of them as I could, moved my luggage off the floor & tried to sleep with the lights on worried they'd return. I WILL NOT be booking a room at this property again.

    The property is centrally located to some great restaurants and rooftop bars and a hop-skip-and-jump from Sisowath Quay which is lovely to walk along during the evening hours.

    Stayed in November 2022

  • Reviewed: 23 October 2022

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms do not have windows and very small

    Stayed in October 2022

  • Reviewed: 17 October 2022

    5.0
    A decent budget choice for a short stay
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights

    The rooms are too tired and rather poorly appointed, even though meet all the basic standards. The staff is happy to help, if needed.

    The location in the heart of the city with somewhat annoying tuktuk drivers all around the place but this has been part of the tourist scene for ages. Surprisingly good albeit simple breakfast, hope they keep up the good work.

    Stayed in October 2022

  • Reviewed: 14 October 2022

    9.0
    Clean room with good value for money
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    No power outlet next to desk/cosmetic table.

    Comfy bed and good sized room which was very clean. Breakfast options are good and coffee excellent. The Owner are very welcoming and helpful. Internet is fast, water in shower hot and toiletries are free. Location is in the middle of everything.

    Stayed in October 2022

  • Reviewed: 10 October 2022

    9.0
    great hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    no hot water in the shower

    good size double room. nice and clean. staff were very friendly and breakfast was great. has an elevator.

    Stayed in September 2022

  • Reviewed: 1 October 2022

    10
    Perfect stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The owner was very friendly and professional. The room was just as described and the bed was comfortable. Breakfast was nice.

    Stayed in September 2022

  • Reviewed: 23 September 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Ants in bed

    Man at reception

    Stayed in September 2022

  • Reviewed: 13 September 2022

    9.0
    Good value for money.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Can't say that i had any problems here at all.

    Big room in a great location, right next to the river. Comfortable bed, good wifi, hot shower, aircon worked well,plenty of channels on the tv to watch, a decent breakfast and also a lift.Staff were very friendly and extremely helpful. I booked for 2 nights and ended up staying for 6. I would definitely stay here again as it's good value for money.

    Stayed in September 2022

  • Reviewed: 7 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, Rooms bit old but Good

    Rooms bit old but washroom very clean and renovated very near to 7/11 and Smile mini market location Superb 10/10 near to night market breakfast 10/10 50 meters from River friendly staff worth with price

    Stayed in September 2022

Showing 151 – 175

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