The food at the restaurant in the evening- sometimes delays for 60 minutes for service

The views, the facilities

Stayed in October 2024

Nothing it was perfect, very satisfied!

Everything! The attention to detail the staff put in to make us feel special. The views! The room! Hotel entertainment! A a Food! Exceptional!

Stayed in September 2024

Honestly nothing was dissapointing here.

The breakfast was great. Very nice variety and fresh. Impeccable service.

Stayed in June 2024

N/A.

Romantic, quiet, beautiful, and relaxing.

Stayed in July 2024

would have liked a fan by each side of the bed; my breakfast and dinners were good but not stellar.

Location was superb. We really enjoyed the plunge pool every evening and seeing all the stars above. The view during the day was specatular. The staff was attentive, exceptional service.

Stayed in July 2024

Food is very expensive

Stayed in June 2024

They nickel and dime you everywhere in St. Lucia. Whether you take a taxi, have a meal, everything is overpriced. It didn't bother me but the hotel should say that the rooms have no air conditioning. Several Americans complained about that

Wonderful location, wonderful staff. You can do trails nearby, you can go to Sugar Beach. THe restaurant is really good. No wonder Oprah goes to dine there

Stayed in July 2024

Great staff and service!

Stayed in July 2024

Ladera exceeded all expectations ! The resort was beautiful and the rooms felt like something out of a movie or magazine. Along with THE BEST customer service I’ve ever experienced. The employees really do care about your stay and will go above and beyond to make sure everything is perfect. The resort also has a nature trail that takes you to a platform overlooking the pitons where you can do yoga every morning. Then further down is a 300 year old, 5 story mango tree house, and next to this is an outdoor gym. And can’t forget about dashees restaurant, all the food was so fresh! The whole resort and vibe is a once in a lifetime experience, I told all my friends and family about this resort and we will definitely be returning !

Stayed in June 2024

Restaurant could be better.

Room and view was amazing!

Stayed in June 2024

Always open no curtin/ sliding door to close the balcony at night, lots of bugs all kind have to keep the lights off al the time to avoid the bugs

Facilities, view, room size, weather, staff

Stayed in June 2024

Nothing

Location, en suite pool, great staff

Stayed in June 2024

Slight negative experience with one of the staff but management rectified the situation. For the money you’re paying you expect an almost flawless experience

The 3 walled room. The staff in general were very helpful The resort was amazing too with endless things to do as was the food

Stayed in March 2024

Expensive for what you get.

Luxury hotel, perfect location, nice staff and great food.

Stayed in January 2024

We had problems with hot water in our first room. So we were moved to an upgraded room. But that also ran out of hot water as it was solar panel operated. So it was a bit disappointing that such an expensive resort had such basic issues.

Breakfast was excellent and the staff comprising of Lee, Nadasa, Vianney and all the team (I can't remember all their names) were extremely helpful, polite and super friendly.

Stayed in November 2023

Views and sunsets from the suites ABSOLUTELY STUNNING. Staff was incredibly attentive. Food and wine slection was excellent and exceeded expectations. The perfect "destress" get away.

Stayed in October 2023

No air conditioning

The view and staff

Stayed in July 2023

Nothing

The food and drinks were great and the staff was outstanding.

Stayed in May 2023

Nothig

The location and views were absolutely stunning. The staff was extraordinary and went out of their way to greet and help you. Everyone made us feel special and wanted to make sure that we had a wonderful relaxing vacation. amazing!!!

Stayed in April 2023

Huge disappointment in that we did not get the room that we booked which was called the "Hilltop Dream Suite" and was the only reason we splurged on this resort. We have to assume that this happened since we booked through booking.com versus booking with the resort directly. I will include pics of our view which is what you are paying for and our view was not the view that we paid for. We only got to spend two nights at this amazing property for a total sum of $5,122.70 which is way beyond our budget for a two night stay, but we splurged since it was our honeymoon trip.

All staff members were absolutely amazing and the resort itself is fantastic!

Stayed in April 2023

Evening dinners in the restaurant were a little disappointing. They were expensive which we were expecting however, the quality of the food did not match the price.

The views and the open air rooms are incredible! The staff were really friendly and made our stay special.

Stayed in January 2023

The food is not that good and overpriced for what it is

The resort is beautiful, rooms are incredible. The view is out of this world

Stayed in January 2023

n/a - everything was perfect

Ladera is a fantastic place - we felt like in our wonderful private paradise. The staff were most welcoming and attentive to our needs. The Heritage suite we stayed in was truly magical with stunning view, extremely comfortable bed and a warm pool to swim under the stars. Also the food was absolutely delicious. The hotel provides shuttle to the beach, and the staff is always available to assist with any bookings for experiences and attractions.

Stayed in December 2022

Nothing! Everything was perfection! If I HAVE to pick something, I wish the shuttle to sugar beach viceroy was no charge, but, 40.00 isn’t bad.

This place is pure magic!! the VIEWS!!!! Everything as advertised, we’ve been all over the world and this is my favorite resort ever! Attentive staff without being overly stuffy. Gorgeous petit piton suite J was incredible!!

Stayed in December 2022