Sheets on bed was damp we tried to change rooms but they would not and there was a party next door which was really loud untill late this wasn’t the hotels fault but was a bad sleep, also for price room should of been cleaner it’s smelt to

Stayed in January 2025

Old, faded, tired, overpriced. Noisy from a party going on with a karaoke singer. Would never have stayed unless desperate and needed to be near airport

Proximity to airport

Stayed in January 2025

- all 4 mattresses were catastrophically old, worn out (first time this happened in 14 days Sri Lanka staying in much more modest accommodation before) - we had booked double beds and were 'upgraded' to better view but separate beds, we asked for additional linen for our third child (who had to sleep in the crack of the two separate beds) and staff was strangely reluctant to comply immediately explaining we could use the other 2 linens to bridge the gap (?). no mention of an extra bed (which to be fair we did not explicitly asked for). - staff miss-punched the charged amount to pay in Rupies instead of Dollars, the transaction costs are mine - uncomfortable infestation of the pool area with crows, pool mostly in the shade after 3pm (maybe therefore nice and cool) - classical example of a probably once nice hotel run down by current management

In part friendly staff great shower with more than adequate water pressure (unfortunately shower head calcified and therefore only 50% output) refreshing pool nice terrace to sit in the evening free WIFI

Stayed in January 2025

Rooms very tired looking, mouldy bathroom tiles and bedlinen very worn and the room had a strong smell of smoke. Staff not overly helpful when asking for guidance on where to eat and when eating in the hotel restaurant the buffet food was not kept hot and also not to my taste.

Good location for the airport.

Stayed in January 2025

The bathroom was not clean, and the shower area's water was not properly drained. The comodde sheet has several stains, making it doubtful that it has been adequately cleaned every day. It was a worst experience I was disappointed that there was no worm welcoming compared to other hotels we visited, and that there were some service issues. We ordered water bottles in our room. However, after an hour we received three reminders.

The hotel environment is quite nice and pleasant. Nice scenery, lakes, etc.

Stayed in December 2024

A lot of things need to be improved.

Good location. Easy access.

Stayed in December 2024

Awfully slow/ non existent service at the restaurant. Food was cold on arrival and tasteless. They had a very expensive buffet on and staff didn’t seem to want to provide other options. Room was not clean and bathroom full of ants, and there was a dead ant in the bed. Bed itself was very uncomfortable & lighting dark in room. Music was played very loudly outside until 10pm, which was odd for an “airport hotel” preventing us from sleeping before an early flight. Don’t stay here if flying early the next day!

Close to the airport, nice area to sit outside and enjoy the view

Stayed in December 2024

My concern is food is not good. No variety. Not matching. Not satisfied with the food.

Room Was fine. staff of the front office and the restaurant were good. Need to improve more. My concern is food is not good. No variety. Not matching. Not satisfied with the food.

Stayed in November 2024

all good

nice clean rooms -modern and with good amenities -hot shower system and good wifi bed very comfortable 10 mins to airport which was arranged promptly at a competitive price by hotel staff-very helpful and good menu

Stayed in November 2024

We stayed on this hotel in June, on our previous trip we were upgraded to a suite and it was lovely. This time we booked a deluxe lagoon view room, the room was very tired. There was no water or toiletries, the internet did not work in the room. The TV remote did not work. There was a gap in the sliding doors even when they were locked and because of this we were eaten by mosquitoes. I thought I had found the perfect hotel when flying out of Bandaranaike Airport on my frequent visits however my search continues.

Breakfast was ok, coffee was very poor.

Stayed in October 2024

I was with the Family, but there was no hot water in our room. When we call the reception, they said these days we don’t offer hot water for bath.

Stayed in November 2024

Could have been a little less noisy but it was a marriage celebration going on so I enjoyed. Will be back.

One of the best stays ever. Superb hotel, amazingly caring service even though I landed at 2:00 am the pickup was there and room was ready. View is spectacular.

Stayed in September 2024

Great staff and very helpful and great location

Stayed in September 2024

It suppose to be 5 star. But actually 1 start is enough for it.

Location

Stayed in August 2024

Nothing

It was very nice, room was good size , bed comfortable, good aircon, staff were lovely and accommodating , huge pool right on the river , I had a great view from my balcony . Food was amazing the best iv experienced in Sri Lanka .

Stayed in August 2024

I would expect more from a 4 star hotel. The level of cleanliness and general maintenance of the rooms was poor.

Close to the airport and the staff were great.

Stayed in July 2024

There weren't any charging sockets around the bed. Also, they haven't provided a travel adapter in the room too. The washroom didn't had a hand towel. No conditioners in washroom for such a humid weather. In the breakfast, they didn't had any fresh juice and only one canned juice. Vegetarian options were good but when we asked for vegetable bun which was just finished - they said it will 10 minutes but they never got back to us even after 30 minutes. Moreover, they removed the food plate name for the vegetable bun.

The hotel pool and management was good. The room size were big enough and they upgraded us to a higher category room without asking for it.

Stayed in July 2024

The staff were very helpful. We were upgraded at no extra cost as we arrived late and the staff bent over backwards to help

Stayed in July 2024

Nothing

Best location for a hotel. The staff were friendly and kind with assistance provided based on intuition

Stayed in June 2024

Staff is very kind and supportive!

Stayed in June 2024

Nothing

We arrived from a long day travelling only to find we had been upgraded to a suite. The room was one of the nicest we have ever experienced. Breakfast was great with lots of variety.

Stayed in June 2024

Nothing ..

Lovely location, stunning suites, great quality at the restaurant

Stayed in June 2024

Overall it’s a nice place considering food , environment and the dedicated TEAM who help in every possible area

Stayed in June 2024

Their buffet was lil bit pricy

Overall ambiance

Stayed in June 2024

Great hotel, great dinner too, with amazing view and very close to the airport.

Stayed in May 2024