- Carpet floor in the rooms that hat a not so pleasant smell to it

- Amazing view of the Colombo skyline from our room (18th floor, looking to Lotus tower) - Comfortable room - Clean - Very friendly and helpful stuff - Early checkin and late checkout was possible (but you have to call them first to make sure) - Very good breakfast with international and local food - Spacious lobby and restaurant area

Stayed in September 2023

Difference between policies of hotel and booking.com. Had to pay more than I approved within the booking app...and pool was a bit too chilly for me

Super pleasant stay.

Stayed in September 2023

Option not to pay in Rupees as a tourist and only in Dollars

Bed and Rooftop

Stayed in August 2023

I was asked to pay for dollars at check in when I had Rupees that I wanted to use, I am from the UK so I don't carry dollars so I had use my credit card which made the room rate a bit more due to the currency exchange rate on my credit card.

very nice bed and bedding, the room is big and has a nice tv which works well, and it was nice to have a big bottle of water in the room. nice roof top bar with great staff with great views.

Stayed in August 2023

All good....perhaps local filter coffee and fresh milk as an option in room. Did not have breakfast or meals so cannot comment on food.

Excellent staff service- helpful, polite and responsive to my request for a quiet room with views. Large and comfortable room, within easy walking distance to shopping plazas, banks, parks and eating places. Superb views from bar. Great hotel as a solo woman traveller.

Stayed in August 2023

Chek in was need time

We got seeview

Stayed in August 2023

Loved staying at this hotel, comfortable bedrooms, great views, fantastic breakfast, great facilities. The top floor pool, gym and bar was really great

Stayed in September 2023

We went to the roof top bar & restaurant on 26th floor. But terrace floor was flooded due to rains. Instead we had to sit inside the small covered bar. Service was prompt. But disappointed that there was no food served in the bar , except small snacks . We were sent to the restaurant below on 8th floor "Flavoured" for food . Once again here , we were disappointed here as they insisted on us to opt for a buffet. Alacarte was not served. Again - for food they were driving us away ( to the 3rd destination now) - the cafe on 1st floor. After expressing our disappointment with the " restaurant manager - Mr. SHANE " , he gave us some food with much hesitation. Such big group - Cinnamon Red hotel not serving Alacarte menu at it's bar & also main restaurant, didn't go well with us at all. We were even planning to go elsewhere to some other outside - restaurants !! The reception too needs more matured & trained professionals to carry out check in & check out formalities. Cinnamon Red , Colombo was the only hotel amongst the 9 hotels we visited in Srilanka during our trip , that did not offer a Welcome drink & a "cold towel". There was no welcome of any sort & surely the reception, lacked any warmth & made us feel unwanted.

Room was really comfortable & very nice. The sea view & city view was great. Floor was well carpeted. Good delicious breakfast. The egg station & Hopper station in particular was superb.

Stayed in September 2023

Light switches are confusing and can be labelled

Hospitality and breakfast

Stayed in September 2023

All good

Close to where we wanted to visit

Stayed in September 2023

Stock-standard buffet breakfast. Reception is up on level 7. Rooftop not well designed - cramped, no shade or foliage.

Fantastic city views from the 'panorama suites'. Central location.

Stayed in August 2023

Although we booked on booking.com the receptionist added some charges. We are going to query this when we return home.

The pool on the roof was lovely

Stayed in August 2023

Breakfast not included even if the price was already quite high

Really nice pool on the 26th floor! Breakfast is also pretty varied but unfortunately not included in the already relatively expensive price The view from the room is also very impressive

Stayed in September 2023

Nothing

Everything exceeded my expectation

Stayed in August 2023

Check in was a nightmare, long and painful. So many repeated questions, the same thing over and over. Way to long for something that should be simple.

Nice room, great location.

Stayed in September 2023

Probably need to replace the old towels They are clean but worn out

Professional and helpful staff

Stayed in August 2023

Breakfast is fantastic, lots of options. The beds were my favourite part of this hotel - very comfortable.

Stayed in August 2023

Prize is not worth, no brushing kit, no cotton but, but disappointed

Cleanliness

Stayed in August 2023

The views from the rooftop pool are insanely beautiful! Clean rooms and the hotel staff is very friendly. The hotel is located nearby the beach. Perfect hotel stay for your first night in Sri Lanka!

Stayed in August 2023

I forgot a pink shorts in our room. Called to front office to ask if they have found any shorts but they mentioned they couldn’t find them. Could you please check it one more time?

Breakfast buffet was amazing, many food options a available. We love your egg hoppers. Thank you Chef Chamindha.

Stayed in August 2023

The shower wasn’t continuously hot.

Room was to a great condition with stunning views of Colombo. The pool area was great also.

Stayed in August 2023

Nothing,everything fine

Location

Stayed in August 2023

The price of a good coffee from the bar. We have now learned that so many hotels in Sri Lanka have not yet learned to simply put on some quality filter coffee every morning at breakfast. Instead I had to pay for a lovely latte which was really expensive and uses the proper decent coffee.

Wonderful, immaculate rooms with amazing views over the city. So quiet especially good when you are tired and jet-lagged. Plus absolutely amazing swimming pool in the sky and fab. Roof top bar with happy hour drinks at sunset. Perfect hotel for our first stop in Sri Lanka.

Stayed in August 2023

A little more expensive than other places and Taxi is more expensive than Uber.

Very nice and varying breakfast. Staff very nice 🙂👍 nice roof top bar and pool. Nice view from room to ocean and lotus tower. We enjoyed our stay 🙂

Stayed in August 2023

Only issue was that booking.com stated a late checkout may be available. When I enquired with the hotel they stated that their policy is only 1 room can request late checkout (I had booked 2 rooms). This may be just the listing on booking.com needing an update.

The breakfast was great value for money. Plenty of options and food was fresh and tasty. Loved the omelettes and hoppers on request. Beds were comfy and overall the room was very clean.

Stayed in August 2023