Wemullahena, Kithalella village, Ella, 90090 Ella, Sri Lanka
#69 of 189 hotels in Ella
Guests' ChoiceBased on 175 hotel reviews
8.7Cleanliness
8.8
Comfort
8.9
Location
8.9
Facilities
8.4
Staff
9.6
Value for money
8.9
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 September 2024
Claudia
SpainEverything was great. There was no AC but they gave us an extra fan when we asked for it. Breakfast was great with a very nice view.
Stayed in September 2024
Reviewed: 7 September 2024
Arash998
IranEverything was good. Really helpful staff. Highly recommended.
Stayed in August 2024
Reviewed: 4 September 2024
Nazimah
United Arab EmiratesBasic amenities such as shampoo/shower gel/tooth brush. No Air conditioner which is not really required during winter but not sure how the heat is during summer. Rest no comments was all prefect
Great location 5mins walk to all restaurants/pubs,10mins walk from Ella main station.Value for money, Amazing view from the balcony, Super clean, Simple Breakfast ,Staffs are very friendly especially Janith and he recommended must try local cuisine at Mateys hut bear the queue😊too famous and yummy food won’t regret.
Stayed in September 2024
Reviewed: 4 September 2024
Jannik
GermanyAs Ella is quite the party-capital, loud music ist played until around 2am in the bars on the main road which you can hear in the room. As there is no air conditioning installed, closing the windows at night is also not possible. Also the breakfast was very standard - Omelette, toast and fruit. Not bad but just not as spectacular as in other places.
The hotel is located very near to the inner city of Ella so you can walk basically everywhere if you want to. The hotel itself is quite new and the room and bathroom are large and very comfortable. Staff ist super nice and helpful.
Stayed in August 2024
Reviewed: 1 September 2024
David
SpainYou get to hear the busy bars during the evening
Staff very helpful, passionate and kind. Location is perfect!
Stayed in August 2024
Reviewed: 21 August 2024
Anna
Switzerland-
The location of the hotel is very good. We were quickly in the city and at the train station. The view from the balcony was beautiful. The hotel staff are very friendly and helpful. We liked the breakfast.
Stayed in August 2024
Reviewed: 17 August 2024
Ravi
IndiaA newly built good property
Stayed in August 2024
Reviewed: 16 August 2024
Nishan
Sri LankaEverything is good
Stayed in August 2024
Reviewed: 14 August 2024
Ahmad
JordanThe guys managing this hotel are so helpful. It is near the main road of ella with nice view from the restaurant
Stayed in August 2024
Reviewed: 14 August 2024
Jungsoo
South KoreaNot much.
It is quite new and everything is clean and tidy. Atmosphere is hip too. All staffs were very kind and Janith was very friendly.
Stayed in August 2024
Reviewed: 13 August 2024
Sanjendra
Sri LankaNothing
Location was so convenient
Stayed in July 2024
Reviewed: 11 August 2024
Neta
IsraelWe love this place! Nice peoples , amazing view. Perfect place
Stayed in August 2024
Reviewed: 11 August 2024
Jacqueline
NetherlandsThis hotel is very close to Ella’s high street and Ella railway station. The view from the balcony is stunning. Hareen is very helpful and does his very best to make your stay as comfortable as possible.
Stayed in August 2024
Reviewed: 10 August 2024
Dirk
GermanyIt will get loud in the evening, cause you can hear the music from the local bars and club. The facilities are not very good unfortunately, the hot water went out and it was only possible to shower with cold water (that didn't bother us that much though). Wifi is, like mostly everywhere we went in Sri Lanka, not very good😁. Otherwise great stay with friendly hosts.
New and clean Hotel with spacious rooms and nice view over the city. The two guys running the Guest House are very friendly and help you with everything you might need. Location is close to Ella center, therefore you have lots of options for food...
Stayed in August 2024
Reviewed: 4 August 2024
Dhanushka
Sri LankaThe best place. Everything perfect, very nice and comfortable room with balcony. Very helpful staff and owner Hareen help us a lot to fulfil our request. In addition, very good breakfast. We highly recommend this place.
Stayed in August 2024
Reviewed: 31 July 2024
Vinay
IndiaOnly reason for reducing the rating is because there was no hot water in one of the bathrooms.
Excellent service by Manoj and team. Love the way they addressed each and every need of us.
Stayed in July 2024
Reviewed: 30 July 2024
Erbilgin
United Arab EmiratesThe breakfast table should be cleaned before serving food.
Location, view, clean rooms, hot water, delicious breakfast. The room has a cattle and complementary tea and water.
Stayed in July 2024
Reviewed: 30 July 2024
Devapriya
Sri LankaCheckout at 11am
Friendly staff Clean and attractive room
Stayed in July 2024
Reviewed: 14 July 2024
Ruvini
Sri LankaWiFi is somewhat poor.
The way the room arranged and the view .Room is very clean .
Stayed in July 2024
Reviewed: 13 July 2024
Damian
Sri LankaNothing to say
Easily can go to main road and ella town. Clean rooms and staff very friendly
Stayed in July 2024
Reviewed: 11 July 2024
Milos
SerbiaNothing to complain about.
This place was perfect. I always spend some additional time on booking, to try to make the best buy option and I think I made a right decisions this time. Great location. Room was clean with big comfy bed. The bathroom was nice and clean, and a nice view from the balcony. Host was great, explained us everything we needed to know and said that he could help us with anything we need( laundry, taxi, tuktuk, city tours, etc.). He also gave us an umbrella and adapter. The breakfast was nice. We got plater with fruits each morning, coffee or tea, and an omelette. And it is served on the highest floor with perfect view. Great value for money.
Stayed in July 2024
Reviewed: 29 May 2024
Tsveta
United Kingdom- no hot water one of the days- they forgot to switch the boiler on, and there was nobody at the property (the two guys were away, one who left me his number also did not have internet) so cold cold water it. When I came back at 10pm- there was hot water, but so has one of the guys returned. - the noise-my concern was if I will be able to sleep. Yes, you could hear the music from the clubs and I am a light sleeper, but I had 0 issues sleeping. - I had to chase them to pay them for my stay. even when I arrived, I had to go up and shout ' Hello' until I found them. They can work on leaving directions of where someone can be found to check in. Also, if there are 2 people and none in the property - who do you call when you have an issue? My main reason for removing 2 points was the lack of customer service. I think otherwise I would have given them 10. Overall, the guys were kind, but they do a bit to learn about customer service.
This is the newest property I stayed in Sri Lanka. This place is really well thought through for the most part. I liked there were different light options in the room and plugs by the bed + very nicely done net, which does not make you feel like you are suffocating! They also had put a water, cups and a kettle in my room which was helpful to make coffee in the morning. I was told they plan in getting fridges in so I think it has a great prospect to be quite cool. The room has a fan and overall did not get too hot inside despite it being quite warm in Ella. The location is good too-it does not yet appear on google, but the map on booking.com location is spot on- follow it.
Stayed in May 2024
Reviewed: 2 May 2024
Jelina
United KingdomVery easy to arrive and peaceful place to stay.recommended to stay
Stayed in March 2024
Reviewed: 14 April 2024
Angelina
AustraliaCould hear the loud music coming from the night club over the valley which played until 5.30am in the morning!
Great location and very comfortable spacious rooms with nice bathroom and insect netting over the bed.
Stayed in April 2024
Reviewed: 13 April 2024
Catalina
ChileThe balcony and the room in general very beautiful,nice view. It's very close to the centre it was what i wanted for going to the party. The room doesn't have fun but the host give us one. And he was helpful
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content