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Reviews of Hello Super Hostel

ella 41,athulgashinna,ella, 90090 Ella, Sri Lanka

#164 of 189 hotels in Ella

Guests' Choice

Review score

Based on 86 hostel reviews

6.9

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.2

  • Location

    8.8

  • Facilities

    6.9

  • Staff

    8.1

  • Value for money

    7.7

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 25 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The lady asked me to pay 600 roupies more than the price on the booking upon checking. It was very uncomfortable as I had nowhere else to go. Room is very humid

    Great location. The paid breakfast was plenty.

    Stayed in January 2025

  • Reviewed: 20 January 2025

    6.0
    Ok 1 night in a budget
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    It says one room but it ended up being one bed… the facilities are not really good… there is no space between 2 beds and only one bathroom.

    Is ok for one night you dont need more in the city of ella. The house can see the trains as is a few meters from the rail curious location

    Stayed in January 2025

  • Reviewed: 23 December 2024

    7.0
    Basic accommodation
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Entrance to the property wasn’t easy to access

    Close to train station

    Stayed in December 2024

  • Reviewed: 27 August 2024

    7.0
    Good location value for money
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Would be better if the bedding is more cleaner. And there was dead insect on the mosquito net:(

    Good location, right next to the train station although it’s pretty quiet. The owner is kind and helpful. The room is pretty basic but it’s cheap for private room. Perfect for budget travellers.

    Stayed in August 2024

  • Reviewed: 12 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The property needs to be repaired

    It's a great location and price. Rooms are very simple but since the price is low (the lowest for my dates I could get in the centre of Ella for my dates without sharing a room with other guests) - then it worth it to stay. Hosts are friendly and helpful.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Great wee place and location
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room walls had damp so it did smell. If you have asthma or a bad chest this isn't ideal.

    Great location. Right next to train track so can walk along it to the train station or over it and youre at all the restaurants/shops. The owners are an older couple and absolutely lovely! She also makes the best breakfast I've had in Sri Lanka so far! Decent price at 700rupees as well

    Stayed in April 2024

  • Reviewed: 29 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, lovely hosts. Room was very basic but in keeping with price. Otherwise clean and comfy.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    7.0
    I was satisfied
    • Solo traveller
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Leaving there

    Staff very nice , location very nice with fi

    Stayed in February 2024

  • Reviewed: 16 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Price discrepancy with booking.com - owner demanded more money than what my app showed. Room was very humid smelling. No bed sheet or towel. Have to cross a railroad with a low trip wire to get to the hotel. I tripped at night and heavily sprained my hand

    Great location and price. Good place to stay for a quick while. Wifi was useable

    Stayed in February 2024

  • Reviewed: 31 January 2024

    7.0
    Good for budget and short stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are small, humid, no windows and with mold so don't expect a luxury stay in Ella. WiFi disconnected most of the time, like everywhere in Sri Lanka.

    It's run by a very old couple which we were happy to support. Friendly and attentive.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    8.0
    good excellent bang for your buck
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    could be cleaner

    Stayed in January 2024

  • Reviewed: 25 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Room was a little damp - but the whole of ella has this problem.

    Family are super friendly and helpful! I got laundry done and it smelt great and dry! The food was delicious and it had good wifi. I would stay again!

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly family run hostel. Tea and coffee always on offer. Helpful owners

    Stayed in October 2023

  • Reviewed: 30 August 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    breakfast, location, staff

    Stayed in August 2023

  • Reviewed: 18 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Communicating was really tough. Accordingly there were a few misconceptions.

    Above this hostel was a great location where you have nice music, food and can get drinks. The owner of the restaurant above are very nice. The beds were quiete small but comfortable. Mosquito net was avaible. Hot water was avaible for people who need and the bathroom were always clean(at that timing I was the only guest)​. The owner gave me an umbrella for rainy days.

    Stayed in May 2023

  • Reviewed: 2 May 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 2 nights

    Quite location close to the railway station. Great bar in the neighbourhood. The rooms are tiny, but good enough for budget travellers. The bathroom is shared but clean at any time. The breakfast and dinner were delicious, lavish and for great price.

    Stayed in April 2023

  • Reviewed: 19 April 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    For the price I paid nothing really. The bathroom is on the other side of the floor so you gotta go through the dinning area for 12 meters. The mattress is not great but again, for 1 night, for the price I paid I didn't care. The place it's not easy to find. It is right across the railway ( yes, you have to cross the railway) and in between two 2 storey restaurants. But you will find it anyways.

    I opted for the budget room with 2 single beds. The room is obviously a budget room so don't expect fanciness but it was clean and everything was in order. Perfect if you are a budget traveller who wants to spend 1 or 2 nights in Ella. The mattresses are not the best but for what I paid I couldn't complain. The lady there is super nice and she really likes keeping everything clean. I was there on my own and she showed me all the rooms and they all looked nice , neat, clean and ready to receive clients. The bathroom was also clean and is to be shared between all the rooms (4) I believe. Plentiful Hot water was available. One good thing is that there were not many mosquitos in the room, there are no holes where they can come in, unlike other properties I stayed in , unless you leave the door open, of course. I was happy I didn't get any bites for once.

    Stayed in April 2023

  • Reviewed: 15 April 2023

    6.0
    Acceptable
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The beds are not comfortable. They are very hard. There's no fan but I didn't find it too hot to sleep. You have to either kill all the mosquitoes in your room or use the mosquito net. This was a medium quality stay in Sri Lanka.

    It's cheap, the woman who runs it is very kind, and it's in a good location, just a short walk from town.

    Stayed in April 2023

  • Reviewed: 24 February 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very kind family, great delicious breakfast, basic room for amazing price ...

    Stayed in February 2023

  • Reviewed: 21 March 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed sheets were not clean.

    Not in a good place.

    Stayed in March 2025

  • Reviewed: 11 March 2025

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    all of the above

    I booked online for $4.50. when I arrived the owner did not a honour my booking and tried charging me $9 . Tbh I think she did me a favour , the place looked neglected and run down , without even anywhere to park. BOOK AT YOUR OWN RISK !!!

    Stayed in March 2025

  • Reviewed: 11 March 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely owner. Amazing breakfast!

    Stayed in March 2025

  • Reviewed: 11 March 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No RO drinkwater, no FAN, charged 600 LKR more than listed amount on booking.com

    Good room and washroom. Especially the hot water system in bathroom

    Stayed in February 2025

  • Reviewed: 9 March 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    All was okey.

    Host super kind, really big breakfast! Near to the center. Good choice for backpakers :)

    Stayed in January 2025

Showing 1 – 25

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