The only small downside was the lack of shower gel and shampoo—only soap was provided. However, this did not affect my rating at all. Just a small suggestion to make the experience to the top notch —11/10!

I had a wonderful experience at Nine Glow Resort. The host was incredibly friendly, accommodating, and genuinely cared about the well-being of the guests. As a tourist, I asked for advice, and he provided valuable information. The hotel and the room were very clean, with everything well-maintained and in perfect order. It was a comfortable and pleasant place to stay. Additionally, they offered a delicious breakfast(American Breakfast) at a very affordable price, which was a great bonus. Also, there was a few drinking water bottles!!! If you're looking for a welcoming and spotless hotel with great hospitality, budget-friendly and delicious breakfast, I highly recommend Nine Glow Resort!

Stayed in March 2025

Nothing

Everything was great, the apartment was very clean.

Stayed in March 2025

Nothing

cleanliness & the gesture of the owner

Stayed in February 2025

The owners were so lovely, they organised our Tuc tucs every day, and even made us a little new years feast, plus the rooms are lovely. We really enjoyed our stay, thank you

Stayed in January 2025

Place is really good . Very clean and tidy . Room is very spacious and it has a very clean bathroom that has good water pressure. The place is kept very clean and has very friendly host that helped with our requests.

Stayed in January 2025

Loved the property and the fast service provided, such as food, arranging rides to the main areas. Also they arranged a birthday surprise for my partner on a very short notice, which made my whole vacation unforgettable! Both my partner and I recommend this hotel !

Stayed in January 2025

Nothing

Amazing place, Hasindu and her family were lovely hosts - always looking out for us and helping us with tuktuks or planning our days in Ella. The place is clean and comfortable and the views are beautiful. Would highly recommend for a short stay in Ella!

Stayed in December 2024

The name board was however changed and he name of the hotel was different on the board . But after we contacted the manger they said they changed the name recently . So everything was fine later on .

Very very clean property . The owner was very nice and helped with all the directions and told us alot about the area . The area is also tourist friendly , I definitely recommend you staying there if you ever go to Ella .

Stayed in August 2024

The property was clean and had enough facilities.

Stayed in August 2024

We recently had the pleasure of staying at that family-run hotel that exceeded all our expectations. The hotel was immaculate, with everything brand new, reflecting the care and attention to detail the owners have put into maintaining it. The hospitality was top-notch—truly a home away from home. The owner was incredibly helpful, staying in constant touch with us via WhatsApp, ensuring that all our needs were met. They even went the extra mile by organizing a tuk-tuk rental for us, making our stay even more convenient. I highly recommend this place to anyone looking for a comfortable and welcoming experience. The personal touch makes all the difference!

Stayed in August 2024

It’s about a 10 min drive from town but that wasn’t an issue for us.

Excellent amenities - the bathroom was the best we had in all of Sri Lanka with consistent hot water and a glass door to stop the water from going everywhere. Very comfortable bed. Staff was very very lovely and helpful. Would recommend and stay again

Stayed in August 2024

Need a signboard on the main road, hard to find at night. The owner said the signboard is ready to install.

Hotel owner and his young son and the butler were ever ready to help. We stayed in a good size, very clean triple room, doubles also available. Large bathroom with expensive fittings is a bonus. Owner helped us with tuk-tuk transport and advice on where to visit and so on. Food was excellent, and we will go there again next year.

Stayed in June 2024

Nothing.

This was the best stay in Sri Lanka. The owners are the nicest people, they went above and beyond to make sure I was comfortable, fed, dinner was amazing, breakfast was wonderful. I have not enough words to describe how happy I was.

Stayed in May 2024

Nothing.

It‘s a brand new Hotel where only the first part (4 rooms) is finished (5 more rooms to be built). So everything is in very good condition and of good quality. Rooms are big and everything is super clean. Staff is super nice and helpful.

Stayed in May 2024

The accommodation is brand new, super clean, has big rooms, comfortable beds and a nice bathroom with hot water. We felt really welcomed, the family helps you with everything and it’s also possible to rent a scooter - which is perfect for the location (it’s easier to go to the city center and around). As we stayed during their New Year’s they invited us for the New Years breakfast which we really enjoyed. Highly recommended!!

Stayed in April 2024

Nothing.

The room was clean and with all the facilities. Beautiful views from the terrace of the room. The staff was so kind and helpful. It was like to be at home. Special comment to the breakfasts: the best thing for start the day

Stayed in March 2024

Nothing

We loved this place so much! We really felt welcomed and everything was great. The view is incredible, the breakfast is amazing and the beds were the most comfortable we had in Sri Lanka. Not to mention the warm and welcoming host.

Stayed in March 2024

Nothing.

This was a great place to stay with beautiful view. Delicious breakfast. Clean and big room and not to mention very big and comfortable bed. Highly recommended for all the travelers and families and even couples.

Stayed in March 2024

Meal potions were bit too large but so yummy. Sorry for not finishing it all.

Everything was perfect at Nine glow resort. Large rooms and so comfortable beds. Owner was really helpful and local cuisine was so tasty and mouthwatering.

Stayed in March 2024

Perfect location. Beautiful view and very comfortable rooms. We enjoyed a lot at this property.

Stayed in March 2024

Nothing.

Really helpful family owns this newly built guest house. Rooms are big and supper clean. Food was amazing and we didn't wanna leave this place.

Stayed in March 2024

Nothing

The location is conveniently located and was easy to find. The staff are very friendly. The rooms were great value and they are spacious and comfortable with a private bathroom. Also the whole property has free wifi access. The payment method did not require any credit card information when booking was very helpful.

Stayed in March 2024

Nothing

This property is a little outside of the main Ella 'rush' and it is a newly opened hotel and very comfortable for the price so it's perfectly suited for someone doing a trip for leisure. I loved the location of the property, the room,and most of all the family that is managing the hotel. Such a warm welcome and really nothing was too much trouble.BTW Wifi speed was superb.

Stayed in March 2024

Still work going on at the property, didn’t quite feel finished. A little far out from the centre and at least from our room, the view was not great with the balcony still being worked on and loads of building materials all over that part of garden. There isn’t really a view and a way to sit outside to look out to for example to Ella Rock.

Quiet, new.

Stayed in January 2025