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Reviews of Refresh Hotel Hikkaduwa 3 stars

361,Galle Road., 80240 Hikkaduwa, Sri Lanka

#65 of 117 hotels in Hikkaduwa

Guests' Choice

Review score

Based on 158 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 16 March 2025

    9.0
    Amazing stay for the 6 of us!
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Not that I didn’t like but the restaurant was separate and across the street. And the toilet shower design didn’t make sense but it’s all good. 😊

    We went in 6 pax and booked two rooms. Both rooms were beautiful but the family room is something else!! It’s something else, like a hall but so comfy and gives homey feelings. The restaurant is across the street but their food was amazing too! Staff was so friendly and helpful at all times.

    Stayed in March 2025

  • Reviewed: 8 March 2025

    8.0
    For price it’s ok
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 12 nights
    • Submitted via mobile

    Worst thing: That Train, that’s is horrible every day from 4am they start running around hotel it is really playing on nerves. Next thing is Insects, DO NOT OPEN WINDOWS OR BALCONY AT NIGHT?!!! Never !!! Gigantic cockroaches waiting for opportunity to fly inside , maybe will be not bad to install nets.

    Very good location, Perfect room service- daily cleaning, we have been very satisfied with room service. Personal was also great and polite. Breakfast was boring because every day same menu also breakfast service can be better but for price i will say it is ok

    Stayed in March 2025

  • Reviewed: 2 March 2025

    9.0
    Great hotel.
    • Leisure trip
    • Solo traveller
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted via mobile

    I couldnt get the tv to work. Internet was intermittent.

    Breakfast was off site. Thought I had booked breakfast with the room but it wasn't included. The room was HUGE!! Bed was extremely comfortable as we're the pillows. Great location in Hikkadua

    Stayed in March 2025

  • Reviewed: 3 February 2025

    9.0
    Went with my friends and family and had a good time.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Good food. Very friendly staff.

    Stayed in January 2025

  • Reviewed: 22 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two Room Apartment
    • Stayed 1 night

    The restaurant is not located in this building and it requires bit of a walk from the hotel.

    Nice spacious 2 bedroom apartment. Very clean and well maintained. Location was good and everything was accessible given the market was pretty close.

    Stayed in December 2024

  • Reviewed: 7 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Room set up & Clean

    Stayed in January 2025

  • Reviewed: 19 October 2024

    9.0
    We were expecting beach access plus pool facility. Also the appartment we booked was good enough and well fitted for us.
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There was nothing to be worried with.

    Was really worthy for the price. The space of the entire apartment is sufficient for 6 pax as it describes.

    Stayed in October 2024

  • Reviewed: 10 July 2024

    8.0
    It's super pleasant place for anyone to relax and vacation.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    No have early Breakfast 🍳, it's starting 8.30a.m, I recommend have to start breakfast 🍳 around 7 a.m.

    Pool is very nice, also have beautiful viewing, Pool area very calm and quiet .

    Stayed in July 2024

  • Reviewed: 21 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night

    The Pool, its small

    Clean rooms/Walking distance to the beach and restaurants

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    Good luck lace but confirm the prices before hand. They charged us extra saying it’s a tax
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    When we arrived they charged us more than mentioned on the site

    Spacious and clean

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Room was good but the staff was not responsible
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    Few things were there. On the second day of stay there was a water leak from the AC. After we inform that no action was taken untill we call again and remind the staff. Later they provided another room. In the new room there was an issue with the wifi. When we inform the staff got the easy answer it is due to adverse climate. But once I come out of the room outside wifi was working properly. It was a connectivity issue. When I complain again they came back and placed a router to sort it out. Worse thing was I wanted to check out early as I had to deliver a lecture so I informed the staff over the same on the previous day night and settled all the bills as well so that in morning I can leave without a delay and informed the time that I am expecting to leave as well. But to my surprise when we came down there was no body at the reception and both entrance door and the parking gate was locked. This coursed me delay around half an hour even after clearly explaining that I had to leave early with the reason. Overall the place is not bad but I believe the staff need to be a little more responsible.

    The place was good with a nice and a comparatively large room.

    Stayed in May 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 1 night

    Hotel is just next to the railway track, so at times you hear the train sounds. You have to cross the main road and walk a bit to the beach. However, the beach nearby was not suitable to swim. But a nice view. Hotel's restaurant is not attached to the hotel, you have to cross the road and walk about 100-150m to that.

    The room was spacious. Has a tub. Rooms are quite new and were well cleaned. The staff was very helpful. They even showed us the room even before check-in. There was no disturbance from the staff. Hotel has a rooftop with a pool, an awesome place to hangout. Has enough space for parking.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Great value great location
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    I had a pleasant stay with my family. Stayed in 3 bedroom apartment. All of rooms are large and beds were very good. There is a functioning kitchen thus we were able to cook some food. There were 2 large bathtubs which are very rare in Sri Lanka.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Clean accomadation with A fair price.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The price on booking.com not the last price of the hotel. They charged extra 10% on total. Even though we had not a big issue, There was a train track near by the hotel. Therefore, you will here loud noise every hour or half an hour due to the train by pass. We booked a room which is mention as Dulex Room on booking but there was not a hairdryer so it would be better if you can add a hair dryer at least for dulex room type.

    We spent their only a night but we had pleasant stay. The plus point is clean hotel perticulery our room was well cleaned and arranged. Only the thing is we did not like they charged an extra 10% on final room price on arrival, even though they have not mentioned on boooking.com. Overally a good place to stay in Hikkaduwa.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    We hope to stay with them again
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was excellent .

    We didn’t get the breakfast

    Stayed in April 2024

  • Reviewed: 13 March 2024

    9.0
    Pleasant reasonable hotel near beach
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 6 nights

    Nothing regarding the hotel itself but the taxi they arranged to the airport had the worst driver we have ever encountered.

    Large room with very large balcony. Very good bathroom with bathtub. View of countryside and train line. Although close to train line we did not find it disturbed our sleep. Very nice pool and area to relax on roof with good views. WiFi mostly okay. TV had some English news channels and some other English channels. They let us into the room early when we arrived. Generally room etc very clean however you had to request cleaning during your stay. Enjoyed our stay and the feeling of space.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    - The air conditioning wasn’t working well - Check out time was 11 am instead of 12 - No ventilation at the bathroom

    - Good location and value for money - large room area

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    Amazing Hotel if You Could Refrain From Visiting Their Restaurant
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    One thing disappointed us, which is that the restaurant staff was not friendly at all, Suranga was the person who totally destroyed our pleasant experience, It seems like they don't want to see Sri Lankans in the restaurant, it's very pathetic to see this kind of incident in this industry and it's ridiculous to see that they don't serve locals properly, we didn't come there as beggars we also came to spend money. It's totally disappointing.

    Everything was perfect the location is superb since it's accessible for everything. The room, the facilities everything is superb and so is the staff. We were very well looked after by the hotel staff, they were very friendly and hospitable. It's amazing place except for their restaurant it's very dull and the staff is not hospitable at all.

    Stayed in February 2024

  • Reviewed: 18 January 2024

    7.0
    It’s a good place to stay
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The traffic noice during the night and day

    The locations and the facilities were good

    Stayed in January 2024

  • Reviewed: 26 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    This hotel is located near railways, and it is very noisy when train is passing through. Also, furniture is not new and you can hear a lot of sounds. AC sometimes is not working good.

    We took 3-rooms apartment, and price is quite good if we share between 3 families for example. There is huge hall in apartments with kitchen and all needed stuff. Personnel is very friendly, laundry is fine.

    Stayed in December 2023

  • Reviewed: 24 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    No food options available in the hotel. Building looks run down.

    Cleanliness and the size of the room. The staff were very friendly too.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Pool

    Rooms really nice and clean.rooms very comfortable and more spaces and freindly staff.

    Stayed in December 2023

  • Reviewed: 29 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms and facilities were good. Staff is friendly. Breakfast was not as expected. It was not good.

    Stayed in October 2023

  • Reviewed: 19 September 2023

    8.0
    Pleasant and loved the pool.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Water suddenly leaked from the bathroom pipe and flooded the apartment but staff fixed it immediately

    It was clean, well maintained and proper.

    Stayed in September 2023

Showing 1 – 25

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