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Reviews of Royal Palms Beach Hotel 5 stars

De Abrew Road, Waskaduwa, 12000 Kalutara, Sri Lanka

#4 of 14 hotels in Kalutara

Guests' Choice

Review score

Based on 29 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    7.3

  • Facilities

    7.6

  • Staff

    8.1

  • Value for money

    7.0

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 17 March 2025

    7.0
    Nice hotel, but the location lets it down, as there isn’t the variety of restaurants & bars as in other locations.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 9 nights
    • Submitted via mobile

    The location was great, there was very little beach left at the edge of the hotel. Main buffet lacked variety.

    Japanese a la carte restaurant was excellent. The waiter Sanjeewa was very professional, polite, friendly & attentive. The pool was lovely & clean & sun beds were easy to get.

    Stayed in March 2025

  • Reviewed: 4 May 2024

    8.0
    Nice international hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights

    The hotel is called a beach hotel but there is no beach. We asked where the nearest one was and were pointed in the opposite direction to where apparently, there is one. Restaurant choice is a bit limited and the main restaurant was over priced The food in the japanese restaurant is not very good - sushi was not great and the yakisoba rather tasteless. The train line is right behind the hotel and for some rooms it is noisy. Quite a number of guests come down at 6.30am to the pool arae and put towels on sun loungers to reserve them for the day - very annoying ! No hoppers for breakfast ! An international kind of hotel which probably suits many, but we would have liked more Sri Lanka in it.

    Swimming pool is fabulous. We went to the spa which is in the next door hotel - this was fine We walked in the local area which was nice. There are a few local restaurants nearby where we had some great fish at a great price. There are a few local shops and a good supermarket Keels, around 15 minutes walk away.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The room facilities etc the room phone was not working properly and it was hard to communicate with the front desk and other with other hotel staff members

    The location and the view

    Stayed in April 2024

  • Reviewed: 19 October 2023

    8.0
    Very comfortable
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    No real beach

    Stayed in October 2023

  • Reviewed: 24 August 2023

    7.0
    Even though there are good points. I would not come back
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Toilet wasn’t clean Towels provided wasn’t clean as well

    Location was great. Breakfast buffet was nice

    Stayed in August 2023

  • Reviewed: 24 November 2022

    9.0
    very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    taxi quotation to the airport was twice what we paid by organising through booking. com hotel charges to use the pool table! seams silly but its just another unnecessary charge. beer proces and size change depending on which bar you use all small points really and wouldnt put me off going back

    excellent facilities and condition

    Stayed in November 2022

  • Reviewed: 30 October 2022

    9.0
    Excellent!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Room was clean, spacious and comfortable. Food was amazing tried their restaurant as well as buffet. Overall splendid place to spend your vacation.

    Stayed in October 2022

  • Reviewed: 9 August 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Double Room with Sea View
    • Stayed 1 night

    Excellent service , good food - especially the Japanese restaurant.

    Stayed in August 2022

  • Reviewed: 24 July 2022

    7.0
    Convenient
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 6 nights

    Breakfast was the same menu daily for one week. Wifi is unstable. Toiletries need to be topped up daily. The floor in the corridor is very slippery and dangerous. Air conditioning needs to be serviced and all the fittings are old. The property needs an upgrade.

    Location was close to our factory which made is convenient. The property is safe and guarded. Rooms are big.

    Stayed in July 2022

  • Reviewed: 26 May 2024

    5.0
    Accommodation and dining are satisfactory, but service needs to be improved.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    As a beach hotel, there is no beach, but it is full of rocks. Moreover, during the stay, the hotel asked for meal fees many times instead of checking out, which made me feel depressed.

    The hotel is in a good location and the food is delicious. I am quite satisfied.

    Stayed in May 2024

  • Reviewed: 10 June 2023

    6.0
    was ok
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    run down

    pool

    Stayed in June 2023

  • Reviewed: 17 April 2023

    10
    Heaven on earth
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 2 nights

    I can't think of anything

    Extraordinary place, super friendly staff. The warm welcome by our hosts made you feel at home immediately. The pool is one of the biggest in Sri Lanka with a real pool bar. Breakfast was super tasty, a wide range of different food to choice from. In the hotel bar you could taste the best cocktails while playing snooker & pool all with a live band in the background. Every staff member took the time for a friendly chat and were very compassionate and flexible Special thank you for my friend the porter who was smiling all the time and off course Amanda, our host, who combines professionalism with friendliness as I never have seen before.. Always available for a friendly talk and very resourceful.

    Stayed in April 2023

  • Reviewed: 4 February 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights

    been disturbed so much by staff whilst we was resting in our room.

    Pool, Meals from small restaurant where very good and not expensive.

    Stayed in February 2023

  • Reviewed: 20 January 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Sea View
    • Stayed 3 nights

    • After a 17-day stay in Sri Lanka and a change of three excellent hotels, this hotel was the last before leaving. The hotel itself fully corresponds to the photos on the website: clean, green territory, a wide area, a large swimming pool, modern gym equipment in the gym, a good selection of breakfast dishes. But we didn't like the stay itself because of the attitude and behavior of some employees. This applies mainly to room service, breakfast staff and reception. We woke up to the fact that the room was opened with their own key and, once in the room, asked to check the mini-bar not during cleaning, but in the morning, when the guests had not yet gone to the beach. On the offer to wait and give the opportunity to leave, they do not hesitate to travel around the room, continue the dialogue, check the refrigerator, ask to sign checks. This was repeated daily. At breakfast, the cutlery and plates were constantly cleaned, there were no new ones to interrogate. On the day of departure, we paid all the checks. They didn't have change in dollars, although the hotel has a currency exchange office. We said we would wait and asked to prepare the necessary amount in dollars by the time of departure from the hotel. At the appointed time, they did not prepare the amount in dollars, but called security, who, referring to the internal rules of the hotel, gave us the change in local currency. In general, the summary looks like this. It's good that we stayed with them for only three days. Neither the ocean nor the territory could correct the tactless behavior of the staff at every step. For those who appreciate personal space and a relaxing holiday, we categorically do not recommend this hotel.

    Stayed in January 2023

  • Reviewed: 4 December 2022

    10
    Suggest to all visiters to be select this Hotel for your vacation
    • Business trip
    • Group
    • Deluxe Double Room with Sea View
    • Stayed 5 nights

    Nothing everything was ok

    Fantastic sojourn. It was early morning at 03,30 am when we reached the hotel Mr Tharindu who make easy in few minutes our rooms ready meanwhile rooms must be ready at 14,30 pm. As we were so tired with our journey this help us to have a rest in advance. All the staff members were so kind and help us anything we need.Rooms are very cleaned well organized with mini bar, coffe maker kettle set,safe and we got very nice breakfast with room services.Mr Tharanga's guidance in breakfast hall should be higly mentioned and who help us to find a separate hall on top at their ball for our get together with friends. We enjoyed our party in lunch room using swimming pool as we wish far from other crowd in calm situation. Mr Chandima's kindness also to be higly remind. Thank you very much for everythig you and your staff have done for us. I'll be bake and suggest this fantastic Hotel anyone who want to travel Sri Lanka South cost. Other thing to be mentioned: as our flight was at 20.15 pm we go our checkout late without any extra chgs. Thanks again, Anura from Italy.

    Stayed in November 2022

  • Reviewed: 17 May 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 7 nights

    I enjoyed the stay in this hotel a lot. Very big area with beautiful garden with lots of palm trees, nice swimming pool. Breakfast and all the food in all restaurants was amazing. The hotel staff was very friendly, helpful and supportive. I will be back for sure. They made my stay special.

    Stayed in May 2022

  • Reviewed: 5 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 19 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Sea View
    • Stayed 7 nights

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 24 October 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 11 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2022

  • Reviewed: 28 August 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2022

  • Reviewed: 13 June 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 18 nights

    There are no comments available for this review

    Stayed in June 2022

  • Reviewed: 10 June 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2022

  • Reviewed: 10 June 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2022

  • Reviewed: 28 May 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2022

Showing 1 – 25

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