Couple of the restaurants were closed when we went but think this was because the hotel was extremely quiet.

Staff went out of their way to accommodate us and went the extra mile. Room and everything on the whole was very top quality and we had an amazing time. Breakfast selection is incredible - probably the best breakfast in a hotel I’ve ever seen.

Stayed in May 2025

The rooms looked a little tired in some places. It was a shame that the hotel didn't have a private area for hotel guests on the beach. When by the pool it would be nice if a waiter comes round to ask if you would like a drink. The rooftop bar is very disappointing as a space and looks cheap. So much you could do up there to make a lovely area to hang out and watch the sunset. Locals right outside the hotel exit on the beach did make it feel rather uncomfortable for a woman travelling alone.

Very large breakfast with many choices. Staff were very friendly and remembered my order on day 2 already. It was quite noise so maybe allocating according to group size would be better. Amazing pool and lots of chairs to chose from. Highly recommend the spa however be aware of the extra charges such as taxes.

Stayed in April 2025

2 of the rooms we booked weren't cooling too well, but it wasnt much of an issue.

My family and i had a wonderful weekend at the hotel. The staff were extraordinary friendly, the buffet was spectacular- especially the pani puri station they had that night, and the classes conducted by Khanchana were the absolute best! Thank you, Sheraton Team!

Stayed in April 2025

Indian Food

Stayed in April 2025

Front desk staff were a little disorganised. Room wasn’t ready at 3pm check in time.

The beach was lovely. Room was comfortable and had good views.

Stayed in April 2025

The coffee was not the quality you can expect at 5 star hotel. The table covers at the restaurant looks worn out and sticky.

The hotel is located on the beach in lush forest. We have had great view to the ocean. The palms were just below the balcony and you can admire colorful exotic birds all the day. Just in front of the hotel you can find a Conservation turtle center where you can have guided tour. Perfect breakfast and dinner buffet with large variaty of tasty food. We apreciate comfortable bed and complimentary botles of drinking water. The staff was very attentive and helpful. They regularly ask you how you feel and what you need and do their best to fulfil all your wishes. Overall we have had great stay there.

Stayed in February 2025

-

Food is great

Stayed in January 2025

Amazing Experience at Sheraton Kosgoda! My stay at Sheraton Kosgoda was fantastic. The rooms were spacious, spotless, and beautifully designed, while the hotel offered a peaceful atmosphere with breathtaking views. The food was exceptional, featuring a perfect blend of local and international flavors. The staff were warm, welcoming, and always ready to help. A special thanks to Kalpani, Abdulla, and Sathya for their outstanding hospitality. I highly recommend this hotel for anyone seeking a relaxing and luxurious escape!

Stayed in January 2025

Good

Stayed in January 2025

Would like to have a bigger shop with better quality skin care products available.

The rooms were spacious, modern and clean.

Stayed in December 2024

I think they were overbooked and understaffed for our stay. Our bathroom was dirty upon arrival and we had to call housekeeping to clean the bathroom. The breakfast buffet was way too busy. They were setting up for a big party and set up a huge marquee by the side of the pool blocking the view of the sea and reducing availability of sun loungers. This should have been communicated to us upon booking. We ended up going out onto the beach for some peace and quiet, a sun lounger and an umbrella.

Comfortable beds and large bathroom, a la carte dinner was delicious (we didn’t eat the buffet). Large pool and easy access to beach. Nice view from ocean view room.

Stayed in December 2024

الهدوء

Stayed in November 2024

Everything is excellent, special thanks to the manger Darshi Peiris to make this trip unforgettable. Service, food, facilities and rooms are great. We booked for 3 nights and we extended our stay at the hotel because of the service and the friendess of all the staff. We been to couple of hotels, but the Sherton is best hotel we stayed on in all Sri Lanka

Stayed in November 2024

There is one thing, which are the company events that take place there. For whatever reason management has decided that it is ok for these to also use/take place the guest facilities. So suddenly you have 60 day-guests in the pool or even worse 40 people drinking beer and whiskey-cola next to the pool area, getting drunk, screaming and singing. I do not think that this is an appropriate policy for a hotel like this. Normally company events should be restricted to the meeting rooms/location and maybe a separated terrace or so, so that they do not use the same facilities as guests trying to relax. This also goes for food, which should normally be served specifically for the event in the event room location and not together with the guests.

Everything, this is a very comfortable and nice hotel with very friendly staff (e.g. Abdullah was taking perfectly care of me during breakfasts and dinners). Everyone was very nice and helpful, the facilities are clean, nice and beautiful. The pool is big and well maintained. Nothing to dislike here.

Stayed in September 2024

I had a wonderful stay at the Sheraton Bentota Resort. We enjoyed all the resort's facilities, which were exceptional. The service provided by the resort staff was impressive, and the meals were delightful. The resort's location was also fantastic, adding to the overall experience.

Stayed in August 2024

I didn't like the fact that we had to wait more than an hour for our luggage to be brought up to the room despite calling the front desk 3 times. Finally, I had to go down to the reception myself and carry my bags up myself with the help of one of the officers.

I liked the breakfast spread, the hospitality especially by the Manager, Ms Tharangi. The room was also spacious and had a wonderful view of the sea.

Stayed in June 2024

On weekend it was too much crowded and we didn't got space for lunch but staff manage to get some space at reception lounge after 1 hr

Breakfast was good and chargeable,location was good

Stayed in June 2024

In my opinion, it would be better from a hygiene standpoint if items such as shampoo, body wash gel, and hair conditioner were provided in single-use packets or tubes.

The welcome was very good. The hotel room service was excellent. The variety and quality of breakfast were so good. The quality of various types of bread and pastries, especially waffles, was excellent. The staff's attitude was very friendly and respectful. Staying at this hotel was one of the highlights of our trip to Sri Lanka. The unique welcome with local dances was very captivating. Having young, professional, attentive, and motivated staff was one of the hotel's strengths. At the end, I would like to express my gratitude to Mr. Janindu Meegoda, the assistant manager of the hotel's restaurant and bar, for the memorable and high-quality hospitality provided at the Olive Seafood Restaurant. Additionally, the professional and diverse food service by the young head chef of the Olive restaurant and the dinner service by Mr. Kaushan provided a different experience for us.

Stayed in March 2024

More indoor/outdoor activities within the facility (billiard, table tennis, etc.) would be good for longer stay. Room service needs improvement. Beach amenities too.

Friendly, smiling staff. Good breakfast and dining options with great tasting food. Comfortable bed and well equipped room with attached toilet with tub and a small plunge pool. The surrounding is clean and comfortable. Very appreciative of the free upgrade on one of our rooms.

Stayed in December 2023

Rooms and hotel in good condition but a bit dated…

Close to the beach, big pool area. Quiet and relaxing. Staff were wonderful and helpful. Great pool bar/ restaurant. Buffet had a good selection and was fresh and tasty. We had a bad smell in the room which was addressed quickly and received a follow up in the morning which was appreciated.

Stayed in November 2023

No complaints. Pricy but all good.

Service was exceptional. Nadeesha and Sethmi from reservations were very attentive. Responded to requests promptly. Food was great. They have a good pastry chef.

Stayed in October 2023

Location nothing much to do. Beach was rough And outside beach boys waiting to pray on you Restaurant service staff has room to improve

The pool Restaurant Food Room

Stayed in October 2023

Location Check-in experience

Facilities

Stayed in August 2023

The check in is slow. the staff are very good and very welcoming and warm but the process seems to take a long time. So we went and had lunch after driving down from Colombo.

The room was great although the air conditioner was a bit up and down in terms of heat and cold. But we were comfortable. The food was great especially the breakfast. You could have an egg station that does omelet and sunny side up eggs which would make it excellent. Lunch and dinner were great. The pool area is excellent as are the staff and attendents - truly first class service.

Stayed in August 2023