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Reviews of The Firs 5 stars

85/2, Upper Lake Road,, 22200 Nuwara Eliya, Sri Lanka

#25 of 118 Holiday rentals in Nuwara Eliya

Guests' Choice

Review score

Based on 156 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 17 March 2025

    8.0
    Quite a unique guest house with old English charm
    • Leisure trip
    • Couple
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Not much. Couldn’t open our window. Could’ve done with a lick of paint here and there

    Very quaint with some old English charm. Lovely old house steeped in history. A nice cup of refreshing lemon tea on arrival. Very polite staff. Comfy bed. Decent shower and breakfast. Very quiet so got a great nights sleep

    Stayed in March 2025

  • Reviewed: 26 February 2025

    8.0
    pleasing and restful stay in nice surroundings and great price
    • Leisure trip
    • Couple
    • Super Deluxe Room
    • Stayed 1 night

    the bath tub could be upgraded (we used the shower instead and that was fine)

    this is a lovely colonial-style period property turned in to a small hotel, it used to belong to the prime-minister. our room was large and very comfortable with four-poster bed and original antique furniture. outside there is a nice garden area. no swimming pool or leisure facilities but there was a nice traditional snooker room used for free. great breakfast at good price (we chose the a-la-carte). very friendly staff. it's a short drive to the nearest town called nuwara-eliya. beautiful views of the countryside. no traffic noise outside, we got a good rest. well-worth the price

    Stayed in February 2025

  • Reviewed: 11 February 2025

    7.0
    A charming stay, but disrupted by poor soundproofing and allergy triggering bedding.
    • Leisure trip
    • Couple
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Poor soundproofing.I could hear conversations from adjacent rooms. Also, something in the bedding triggered an allergy, affecting my face, neck, and body. Luckily, I had antihistamines and used my clothes as a pillow cover to manage.

    Spacious rooms with elegant 1800s furniture, a beautiful garden, and a great variety of breakfast options.

    Stayed in February 2025

  • Reviewed: 7 February 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Loved the hospitality.. loved the rooms and the location.

    Stayed in February 2025

  • Reviewed: 30 December 2024

    8.0
    Wonderful heritage property- unduly priced and located far away
    • Leisure trip
    • Couple
    • Super Deluxe Room
    • Stayed 2 nights

    Location - far away from the lake and town-centre. You are stuck without personal transport Price - much more than what it should be

    Wonderful heritage property. Very well maintained Helpful staff

    Stayed in December 2024

  • Reviewed: 27 December 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Super Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    An excellent property with a history. Very friendly and helpful staff who made our stay worth every moment.

    Stayed in December 2024

  • Reviewed: 29 October 2024

    9.0
    Amazing Stay with a nice view.
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    We asked for dinner and breakfast but they said their cook was not there, Although the manager apologised for the same. Toiletries could have been better.

    Location, Rooms, comfortable and peaceful stay. The staff was good and they never denied us anything. We loved the stay and will visit it again in the future, maybe with a bigger group.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    9.0
    Very nice bedroom
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Well equipped and very nice bedrooms.

    Stayed in October 2024

  • Reviewed: 1 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Food choices

    Location

    Stayed in July 2024

  • Reviewed: 25 July 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful colonial style house. Tasty home cooked food was served hot. Host were extremely friendly and helpful. Lovely weather.

    Stayed in July 2024

  • Reviewed: 20 June 2024

    8.0
    Enjoyed it very much.
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Had an issue with the door not being very secure, We enjoyed our stay : welcoming was lovely; We played pool each night. Staff were friendly and helpful.

    We had evening meals and breakfast and we were very happy as we didn’t have to leave the property. The weather was very wet and windy and the roads were not what we were used to ie lots of pot holes as a couple of roads were closed due to trees falling on them.

    Stayed in May 2024

  • Reviewed: 18 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Room facilities need to be improved and blankets should be more comfortable

    Property cleanliness and friendly staff

    Stayed in June 2024

  • Reviewed: 2 May 2024

    7.0
    good
    • Leisure trip
    • People with friends
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    you don’t have any balcony

    breakfast

    Stayed in May 2024

  • Reviewed: 21 April 2024

    9.0
    Best ever stay in Nuwara Eliya
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 2 nights

    I could have preffered a softer mattress and larger TV in the room. SPA Bath too need more attention and upkeep. Door locks can be made easier to operate.

    It was a memotable expereince since we turn to the accessway to the hotel. We were met by a very freindly and cheerful gentlemen (I guess his name is Michael) as we parked our car. He helped us with our bags and escprted us to the reception. Hot towel and warm welcome drink (guess it was green tea) were served. Checking process went super past and we were given the rooms in very quick time. Suits we booked lived up to expectations. They were spacious and furnished with antique furniture. Bathroom had a covered shower cubile and a spa bathtub. Supply of hot water did not dry out as in case of many other properties we stayed during our previous visits. Team led by Sudhaeshan were excellent hosts and attended to all our needs kindly and professionaly. Sisira did and excellent job at the dining room and was very tollerent and accomodative with our kids. Regret not remembering the name of young gentlemen work alongside Sisira at the meal room. Food; made to order was fresh, deliciuos abd filling. Chef deserves a very big thank you.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Nature

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    Outdated rooms with attentive staff
    • Leisure trip
    • Couple
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    - really cold in the shower, the heating unit provided in the room was really smelly (burnt smell) - bed cover / floor is really outdated - you have to hustle with tuktuk drivers recommended by managers because they would like to charge you outrageous prices

    - manager is really helpful - location is beautiful, bear in mind that you have to walk 20mins to the center - breakfast - colonial feeling

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was very rude and did not make us feel welcome at place.

    Property was excellent, good views

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Super Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Very chintzy and quaint. Quiet. Nice staff, very helpful and friendly. Food OK … fills the gap! Small but pretty garden. Relaxing. Location a Tuk tuk away from town (500 rupees).

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    This quaint and charming hotel is wonderful for a night or two. Beautiful gardens and view.
    • Leisure trip
    • Group
    • Super Deluxe Room
    • Stayed 1 night

    The hotel could do with a refurbishment soon. The bathroom ceiling had quite a lot of mold which was disturbing. Our room had no storage at all.

    We arrived late at this hotel and were warmly greeted by staff who spoke little English. A few things got lost in translation but we got there in the end. The whole hotel was like stepping back in time, the rooms, the dining room, fine china service at breakfast. The Firs was definately good value for money when we saw the view over Nuwara Eliya and met wild ponies out the front. The Firs is old fashion with a sort of "Faulty Towers" feel about it but I would stay here again.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    7.0
    Very nice staff , quiet and okayish place for the price ( wasn’t really a 5 star stay to be honest ) .
    • Leisure trip
    • Solo traveller
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Wi-Fi was too weak. Hot water was not working properly. I tried American breakfast , but it wasn’t up to expectations for the price tag . But the other guests who tried Indian breakfast said it was really delicious. Probably I should have tried Sri Lankan or Indian . Bathroom could have better hot water control .

    Very attentive, friendly and helpful staff . Quiet and beautiful location . Spacious room. I had not ordered breakfast in advance. But the kind and nice staff arranged breakfast on request in the morning . That is nice of them. Overall , it was an okay stay .

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Super Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Food was so delicious and friendly staff

    Stayed in February 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The jacuzzi was not working and the was no intercom in our room

    The staff was good, the rooms were clean and spacious. The view from the hotel is Serene. The food was also fantastic

    Stayed in March 2024

  • Reviewed: 4 February 2024

    9.0
    A stay in "style"
    • Leisure trip
    • Couple
    • Super Deluxe Room
    • Stayed 1 night

    Can't really think of anything as also the WiFi worked very well at this property contrary to many other places we stayed.

    It is a small property with some 5 rooms and I think they can accommodate approx 14-15 people at the same time. We received a very warm and friendly welcome. We had a wonderful room with all amenities we could wish. Since it can be cold at night we even had an electric heater in the room. We decided to have dinner in the hotel which we enjoyed very much. Service by the staff is commendable. Also the breakfast the next morning was fantastic, with freshly squeezed juice, fresh fruit platter, pancakes with butter, jam and marmelade and eggs any style one desires, plus of course coffee or tea. The management was very helpful in arranging a chauffeured car to take us from Nuwara Eliya to Tangalle on the south coast. From the hotel we walked all around the near-by Gregory Lake. We enjoyed the view from the hotel over the surrounding area. We can definitely recommend this hotel to anyone who enjoys a stay in "style".

    Stayed in February 2024

  • Reviewed: 1 February 2024

    9.0
    Excellent stay
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location, amazing staff, food.. it looks exactly how it is shown in the pictures..

    Stayed in January 2024

Showing 1 – 25

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