No 182,Lower road, Orr's Hill, 31000 Trincomalee, Sri Lanka
#14 of 78 hotels in Trincomalee
Guests' ChoiceBased on 106 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
8.8
Facilities
9.1
Staff
9.4
Value for money
9.1
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 March 2025
Luca
ItalyReally kind and available for any request. Super attentive and nice Thank
Stayed in March 2025
Reviewed: 3 March 2025
Rajapaksha
Sri LankaNothing
Location was really good
Stayed in March 2025
Reviewed: 7 February 2025
Lakna
Sri LankaThe Lagoon view which can see through the balcony was exceptional. My whole family enjoyed the evening sunset. And also the staff was very friendly and provided good service. Their Indian menu was very delicious. Me and my family loved it. It's ideal place for the people who like to spend calm and quiet environment.
Stayed in February 2025
Reviewed: 17 January 2025
Anthony
United Kingdomvery nice room with terrace, overlooking lagoon. friendly & helpful staff.
Stayed in January 2025
Reviewed: 29 December 2024
Chandima
Sri LankaN/A
friendly staff and nice location
Stayed in December 2024
Reviewed: 5 December 2024
Chan
Sri LankaRoom size is not enough for 4 people family
Delicious foods nice location
Stayed in December 2024
Reviewed: 18 November 2024
Don
Sri LankaNon
Staying at Trinco Lagoon Hotel is a wonderful experience. The room facilities were very nice and the view fronting the lagoon was wonderful. In general, everything was good.
Stayed in November 2024
Reviewed: 17 November 2024
Arleta
PolandVery pleasant and clean place. Good value for money.
Stayed in September 2024
Reviewed: 4 November 2024
Philpott
ThailandCould use more electrical outlets: e.g., to recharge phone or plug in laptop. Not very close to any shops or (other) places to eat.
Clean and comfortable. Everything worked. Staff very friendly and helpful. Good meals available on request. Early check-in was allowed - I arrived on the overnight train, so that was helpful.
Stayed in November 2024
Reviewed: 20 October 2024
Harshana
Sri LankaNice location right next to lagoon and more importantly free parking was there.Recommended ❤️
Stayed in October 2024
Reviewed: 1 September 2024
Editha
United KingdomNothing major, lack of power points, needed to unplug fridge to charge phones
Fantastic building with exceptional location
Stayed in September 2024
Reviewed: 30 August 2024
Velmurugu
NorwayFriendly staff
Stayed in August 2024
Reviewed: 10 August 2024
-
Sri LankaNothing of If
It was very clean room very kind staff we would come again
Stayed in August 2024
Reviewed: 8 August 2024
Amy
United KingdomYou need to drive to access the sites which wasn’t an issue for us but something to note.
The rooms were perfect - very clean, spacious, comfortable and had all the facilities you would need. The staff were always available and extremely helpful. They have a menu for room service which was really well priced and their own restaurant which was really nice - we enjoyed breakfast delivered to our room.
Stayed in August 2024
Reviewed: 16 May 2024
Maria
BrazilNothing really.
The AC worked good, hot shower, nice fridge. The staff was friendly and helpful in every issue. The food was good and cheap. The location is very quiet, but it is not close to the beach or other tourist points. No problem for us, since we rented a motorbike.
Stayed in May 2024
Reviewed: 10 March 2024
Julien
FranceHowever, there was a drawback with numerous dogs outside barking at night, impacting the quality of my sleep.
My stay was decent. The staff was friendly and accommodating, ensuring a pleasant experience. The room met expectations in terms of cleanliness and comfort. The location was excellent, and offered a beautiful view of the lagoon.
Stayed in March 2024
Reviewed: 2 March 2024
Tanya
AustraliaThe wi-fi wasn’t great but I think they were having issues with power cuts etc during our stay.
Very helpful staff and nice location. Good value for money overall
Stayed in February 2024
Reviewed: 29 February 2024
Tony
Isle of ManTidy hotel, big room, nice bathroom, reasonable WiFi.
Stayed in February 2024
Reviewed: 18 February 2024
Julian
United KingdomA little bit of road noise due to location
Well equipped for the price ( fridge, tea&coffee, kettle, air con and fan).
Stayed in February 2024
Reviewed: 8 February 2024
Hughes
United KingdomNothing to dislike
Good simple property for one night, staff were excellent, and the location overlooked the lagoon but not far from the local restaurants
Stayed in February 2024
Reviewed: 30 January 2024
Mihira
Sri LankaParking place good
Good Environment ,walking path also close .
Stayed in January 2024
Reviewed: 23 January 2024
Maud
ReunionA little bit far from restaurant by walk but there is a nice walking path along the sea just across the road.
Clean big room, with everything needed : aircon, hot shower with pressure, a balcony (not private, leads to another room), kettle and fridge. Staff is very nice and reactiv. Would come back for sure
Stayed in January 2024
Reviewed: 5 December 2023
Vassa
United Kingdomfront of the sea and view is great
Stayed in November 2023
Reviewed: 20 October 2023
Tobias
AustriaRooms are fairly clean. If you took a closer look at the tiles and the couch, you could notice one or another breadcrumb, hairs etc here and there. Nothing ouf the ordinary though. In my opinion not all the rooms offer the same degree of comfort in terms of privacy, noise protection. One e. g. is on the ground floor next to the reception. When entering my room I had to pass another room via a sort of outdoor terrace from which I could look right into the other room, which probably was not ideal for that room's guest. It's hard to know about this when you book since, as is the case for most accomodations, pictures show just the rooms themselves and not the general layout of the premises. So just check with the hotel when booking to get the broader picture.
Excellent budget accomodation. Conveniently located, although you probably will prefer to take a Tuktuk rather than walking to reach sites such as the bus stand, Fort Frederick etc. Staff and owner very friendly and helpful. Owner himself spent about half an hour trying to help me with an online bus ticket booking. Bathroom is rather basic (the typical all-in-one / sink next to the shower next to the toilet without any separation setting), but everything was fully functional and comfortable.
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content