I booked a bed in a "mixed" dorm but the booking resulted as "male" dorm. The staff took a week to conferm that there are only men in the hostel and never accepted their fault in providing wrong description. the booking was not refundable and though I explained that I don't feel safe sleeping in a male dorm, they didn't help me or refund the money. I am sorry for a bad review but this is you responsibility, guys

Stayed in December 2023

Very nice staff

Stayed in November 2023

I would say "you get what you pay for", but that isn't even true - Fortuna hostel isn't even THAT cheap and I have stayed at many hostels for a similar or even lower price that have been much nicer. Decided to give this place a chance because I've found reviews about hostels are often exaggerated and make it seem much worse than it actually is. But this place really surprised me negatively. I am generally very lenient with hostels and not too demanding about cleanliness, but the overall grimy feeling of this hostel was too much even for me. Everything was just old, dirty, broken, unpleasant and uncared for, and everything about the environment combined made for an uncomfortable stay. You will not find the classic hostel crowd here, the main clientele seems to be middle aged men in tracksuits who for some reason insist on sitting in the common areas and hallways for hours, often talking loudly on their phones into the late hours, or simply just sitting there and staring at you whenever you leave your room. Feels creepy. The walls and doors are very thin, so you will hear everything. Lumpy, creaky, uncomfortable beds. Moldy shower curtains. Thin windows, all the noise AND the cold from outside comes in very easily. Overall just seems like nobody cares, because there's a lot of stuff that could be fixed up easily with little money, but the owners don't want to put in the effort to make this a nicer place. Please do yourself a favor and pay a little more to stay somewhere else. Absolutely nothing to recommend or compliment about this place.

Staff was helpful. Location was convenient.

Stayed in October 2023

most of the staff dont speak english it is very dirty .. nothing is clean the bed is not comfortable .. it is only small matres that should be outside for yoga they smoke and drink inside the hostel they eat and drink inside the room there is no wifi inside the room dont waste your money .. dont go there

only that it is cheap

Stayed in October 2023

This place is full of smoke of cigarettes and homeless people staff is very rude not helpful. Very bad smell all over in hostel.

Location

Stayed in September 2023

This room was dark, stank of damp, and uncomfortable. The location is close to the railway so you will be kept awake by trains all night.

Nothing.

Stayed in September 2023

NEVER book them by Booking. They demand payment at arrival, yet still charge your card afterwards. Instead of realizing the reservation, at the arrival THEY SOLD US A NEW ROOM without saying, and later charged the card for the one already booked "because it was left empty waiting for you, we could not sell it". Asked for a refund, they said we have to settle it with booking.com, yet Booking procedures led us nowhere. Anyway, the room was smelly, there were ponds of water on the floor and the pillows stank of sweat.

Stayed in August 2023

The shower wasn't the cleanest.

It was exactly what I paid for :) the beds were really copfortabtable and we were able to leave our page there until we left!

Stayed in August 2023

I did not like that we had to get the linen and towels from the reception during the check-in and bring them back during the check-out. In addition, The linen and towels were a bit old.

Nice staff. Big room. You don't have to go far to smoke because the room has a shared balcony. There are a small kitchen and some equipment in the room to cook or just to heat the water for tea/coffee. They allowed us to check in early as soon as the room was ready.

Stayed in July 2023

Everything. The lady on the reception desk did not speak nor Lithuanian, nor English. The room were very dirty, it smelled like the cheapest second hand store. The shower and toilet did not work properly.

Only the place

Stayed in July 2023

The room (#7) itself was okay but sadly it was located next to an open balcony that allowed smoking where the windows open to that balcony and we were unable to open to the room windows due to constant smoking in the area even until night time. It was also fairly noisy from other guests who slammed their doors and disrespected the hostel rules of noise curfews beyond the stipulated hours. Beds were also a little too soft.

Location is great, 5 mins walk from the Gates of Dawn..

Stayed in June 2023

The whole hostel was not clean. Bed linen was too short for the bed so I had to use towel to cover the remaining part of the mattress. I guess that the staff cleans the shared kitchen every day, however, other tenants were unable to clean after themselves, they left dirty dishes etc. Many tenants in the shared space were loud and apparently drunk. If I was alone, I would not feel safe here. The hallways smelled like mixture of mold and chlorine.

The location was perfect. The staff was very friendly and welcoming. The price was quite pleasant.

Stayed in June 2023

Smell of bleach was over powering. Pictures do not represent current state.

It was cheap, location was ok.

Stayed in June 2023

Cleanliness or lack of it. The room smelled, it was not cleaned at all after the last guest and it had a nasty organic smell. Dirty and rusty shower and vanity, mold around both. I kept finding large ants in the kitchenette around the sink. Bed sheets were washed but with stains on them. As a guest you have to put the sheets on the bed and take them off and bring to laundry when you check out. The whole place just did not feel safe or sanitary. Not to mention how overpriced it was - 108 euros for 3 nights with fees and taxes for 1 person in a private room with a shower. I stayed in 2 and 3 star hotels in the Baltics for that price. And there is a huge reason the exterior of this place is never photographed, please see photos I posted. Paper thin walls, you can hear everything from rooms next door, even when they plug the phone charger into the wall!!!

The only thing I liked was fast wifi. Location is convenient because it is walking distance to main bus station, train station and old town. BUT, trains tracks are next to the hotel and it gets noisy when trains go by.

Stayed in May 2023

Uncleanlines, lack of heating facilities considering that the hotel ws cold

Location of the hotel

Stayed in May 2023

It's excellent as a budget accommodation, the location is perfect and the staff were kind and considerate.

Stayed in April 2023

First the staff didn't know the English very well. I can just communicate with Google translate. And I was travelling alone,I was not recommend anyone to live in the dormitory alone. This hostel also live with many local workers, poor homeless people and some undefined people. First day I enter the room. Two people in it were not very kind and they communicate very late as well as snoring overnight made me felt very terrible.On the second day,I have to pay extra 50 euros to rise up in a twin room.Now the room is quiet. But the facilities are so old and the shared bathroom was stuff when I take a shower.

The only advantage is very very close to the old town, I can travel to there very easy.

Stayed in December 2022

towels didn’t seem clean. It had shared shower and door locker didn’t seem to work well, also they didn’t gave us slippers so I couldn’t take a shower. Bedsheets were worn out. The room had a strange smell.

Stayed in December 2022

dust under the bed, no hot water

good location in the centre, friendly staff, simple check-in and out

Stayed in December 2022

not clean

location

Stayed in November 2022

Dirty hole...this place needs attention!!!

Stayed in November 2022

Good location. Nice, flexible staff.

Stayed in October 2022

Cleanliness of the toilets wasn’t great and at times there wasn’t toilet paper

Location and price

Stayed in October 2022

The room in the picture and the room in real life were completely different. The room was freezing, covered in the dustiest carpet I've seen in my life. You could actually smell the dust in the air. There were 3 beds (1 single, 2 bulk) instead of the 2 singles that we booked, and the bulk beds were extremely uncomfortable. The kitchen had like 2 mugs for the whole floor.

location of hostel was good. The check in process was somewhat smooth, even though they haven't had "our room" prepared yet.

Stayed in October 2022

Great place - Amazing!

Great place - Amazing!

Stayed in September 2022