I stayed 2 separate nights in same week. The first night was on the 1st floor it was so noisy I hardly slept and the bathroom bin was still full from last guest. The second stay was on 4th floor. Lucky me the lift broke.

Location was great for station

Stayed in December 2022

the was no hot water in the shower

the location is perfect

Stayed in November 2022

Location only 15min walk from centre

Stayed in November 2022

… there is construction work going on right next door, with a digger tearing down walls from 7am - it felt like an earthquake. I found it quite scary and not the “light sound disturbance” the hotel had informed me about once I booked.

Clean, comfortable room under normal circumstances but…

Stayed in November 2022

the 5.30am earthquake like shaking of the bed because of heavy building work commencing!!!

the room was nice and clean

Stayed in November 2022

The hotel was right next door to a building site and the room originally was back to back with a building being demolished. The whole hotel shook with the works and was very noisy. The place did not feel safe at all. We should have been warned about the work being done before arriving at the hotel - the works had been on going for some time and given the opportunity to decide whether we wanted to stay or not. In addtion, the hotel staff was being difficult when asked to change the room. Ultimately the room was changed but still the hotel shook as work continued next door.

Stayed in November 2022

very friendly staff and perfect location with nice breakfast

Stayed in November 2022

it was a lovely clean room. spacious. lovely shower. staff were lovely. just across from the train station, bus and tram.

Stayed in November 2022

I was in an accident and instead of showing any concern when I let them know later about what happened they marked my stay as a no show and booked my creditcard with the full amount. Apparently this is how you treat your guests in 2022.

Stayed in September 2022

there were some guys playing music so loud around 20:00 till 23:-- which was annoying and If someone were talking so loud in the other room you would hear them... Also, there is a big window in the WC in front of other rooms' windows so if you are there some people may see you, at least they should put drapes on that window for privacy.

The location is great as it is so close to train/bus/tram station, some staff are nice, but the floor of the room was a bit dirty and I didn't like that.

Stayed in October 2022

The view out of the window was so bad that I had to keep the curtains closed 100% of the time. The noise level was high due not only to heavy drilling that started around 7:30 in the morning but also the people who were constantly walking up and down the stairs late at night. The location of the shower (right in your room, sectioned off by clear glass) is unusual, but the shower itself is fine. The room was cold and the heater wasn't working. I had to sleep with my clothes on. When I asked the manager to fix the heater, he said that it does not work and the heat should come from heated flooring. Well, no heat came from the floor at all. The Wi-Fi did not work so I had to ask the manager for help. I would understand if they charged 50 euro per night. But for 155 per night that's a total rip-off.

The staff was friendly and the location was great. Close to the central station. The hotel is easy to find. The elevator works well. The bed was large and comfortable.

Stayed in October 2022

WiFi is not working well.

Breakfast was good. Location is very convenient if you travel by train.

Stayed in October 2022

The room sadly had no place to put your clothes - there was no wardrobe or chest of drawers in the room. No kettle to make tea or coffee in a 4* hotel. There were repair works going on next to the hotel, and were very loud most of the time - the whole floor was shaking. The breakfast could have been a bit richer, and include hot items.

The rooms were clean, modern, large, and felt nice to be in. The breakfast items available and coffee were all very tasty.

Stayed in October 2022

It didn't feel clean, I found some hairs on the bed. The sink is weird, washing hands is not comfortable. The locker was broken, it pipped without stop, I had to call the receptionist to fix. The sound isolation is really poor, I could hear people coughing in the morning

Easy to find, on the other side of the road from the central station. Not far from Den Atelier, if one goes to a concert. The staff is helpful, I arrived much earlier of check-in time so I could leave my bag in the reception.

Stayed in October 2022

shocking on bedroom and bar and breakfast.. bar staff flirting with women outside bar counter while customers wait for drinks served as me.. breakfast out of cups for coffee.. poor service. it is not 4 star hotel..

good location 👌

Stayed in October 2022

Noise isolation is rather poor. There's also a constant smell of tobacco eventhough it's non-smoking allegedly.

Next to the train station, shops and restaurants nearby

Stayed in October 2022

bed too small; room very noisy from street going on well into the night

Stayed in September 2022

neighborhood not that safe at night and unclean, also smoke alarm went off at 7am and continued for 1 hour with no fire present

convenient beside train station

Stayed in September 2022

almost 1 month after my stay in the hotel and I still don’t have back my money from pre-authorization of my booking, so I had paid twice for that

great location

Stayed in August 2022

Not so clean and a bit noisy. The room wasn't ready on the check in time. Also, I asked for a towel because the one we had was dirty and we never got it.

The location was excellent! The staff was nice and polite.

Stayed in September 2022

shower was directly in the room sink was stylish but useless fridge smelled bad AC was making noise bed was uncomfortable lights were bad thruout the room too small room loud noises from the street …

close to train station spotless cleaned every day

Stayed in September 2022

The bathroom with crystal, no privacy.

Comfortable bed and room. Three minutes walk 🚶‍♀️ from main station and all trams and busses to move around the free public transportation in Luxemburgo. Friendly staff.

Stayed in August 2022

very nice, good location

Stayed in August 2022

The black steps at the bottom

Great service and great breakfast

Stayed in August 2022

The location is terrible. In front of the main train station, during the night and on early morning, the street is full of drug and alcoholic people also sitting at the restaurant. Please take care of it if you are alone.

Clean room with balcony and a big shower. 6 floors with the lift. Air conditioner. Portogues restaurants annex to the hotel: excellent cousin even if expensive, but to eat in Luxembourg is expensive.

Stayed in August 2022