5, Avenue Marie Therese, Ville Haute, 2132 Luxembourg, Luxembourg
#35 of 65 hotels in Luxembourg
Guests' ChoiceBased on 1506 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
9.0
Facilities
8.1
Staff
8.8
Value for money
8.0
Free WiFi
8.7
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End of dialog contentReviewed: 27 December 2024
Ana
BrazilI asked for a room with two separate beds because I was traveling with my friend. When we arrived, the beds were so close that they could be considered one, but we could separate the beds by ourselves, so everything was alright until that point. However, after that, we found out the bathroom had no door! When we asked for a room with a door in the bathroom, they said it was only possible for rooms with one bed for couples. In the end, every time one of us was taking a shower, the other had to stay outside the room.
Cleanliness and location
Stayed in November 2024
Reviewed: 24 December 2024
Roberto
ItalyVery cose to the city center , the hotel was perfect for our group . Super clean and comfortable rooms with a fantastic value for money. The staff are super helpful, thank you again for all your help.
Stayed in December 2024
Reviewed: 23 December 2024
Zelda
South AfricaVery late check-in.(16:00) Rooms are not very large. Breakfast expensive - €21! Strange entrance that is not easily accessible. We had to walk around the property with our suitcases to find the reception. Not close to public transport. Expected more especially after the photo's on the booking site. Was stuck in a room with a view of the unappealing parking lot.
Clean and comfortable.
Stayed in December 2024
Reviewed: 20 December 2024
Laura
BahrainThe customer service was amazing.
Stayed in December 2024
Reviewed: 10 December 2024
Catalina
FranceTwo things were a bit annoying although we loved the very large windows which let a lot of light into the room you had to be careful to keep the curtains drawn if we were changing as our room faced the street to the bus stop. It was also kinda cold in the room. We couldn't find the button to turn on the heater. Maybe there should be clearer signs in the room.
The room was very large and spacious. Comfy bed and I absolutely fell in love with the red armchairs that are in the room. We also took parking although it seemed a bit expensive (25 euros/night) but considering that transportation in Luxembourg is free we preferred to leave the car safely in the hotel garage and ride the bus.
Stayed in November 2024
Reviewed: 8 December 2024
Rodrigo
Brazilvery unfriendly receptionist.
Location
Stayed in November 2024
Reviewed: 29 November 2024
Cheryl
United States-such a great location, easy to walk to attractions - friendly staff - large rooms with windows that open - good water pressure in shower - comfortable beds - quiet
Stayed in November 2024
Reviewed: 18 November 2024
Gerard
IrelandCan not find any faults
Everything was excellent staff very nice
Stayed in November 2024
Reviewed: 14 November 2024
Boris
North MacedoniaVery clean and cozy.
Stayed in November 2024
Reviewed: 4 November 2024
Steven
GreeceThe bar and restaurant were separate to hotel and expensive and they advertised parking but had to pay €25 ☹️
Location
Stayed in November 2024
Reviewed: 29 October 2024
Alina
FranceThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 28 October 2024
Ferhat
TurkeyParking is with money. They did not inform us in the booking page. The parking area was not big enough for all the cars. It was completely full and difficult to park for the remaining single slot. Finding enterance of the hotel was difficult. Better information is nedeed for the people who come by car.
Location is good. Room was relatively bigger compared to standart hotel rooms.
Stayed in September 2024
Reviewed: 20 October 2024
Sara
IrelandSuper friendly staff, beautiful room, clean and spacious. They also let me check in early :)
Stayed in August 2024
Reviewed: 17 October 2024
Ruslan
SpainThere was mold in the shower
Everything was okay except shower. Quite old hotel with furniture from ‘80s
Stayed in October 2024
Reviewed: 16 October 2024
Jose
ItalyPretty Basic; Not really a bar
Location
Stayed in October 2024
Reviewed: 15 October 2024
Vegard
NorwayFelt like we had a expencive room in a garage or basement
Close to city center and clean
Stayed in October 2024
Reviewed: 9 October 2024
Marcy
United StatesNot a complaint but it’s a little hard to find at first. Confusing.
Very well located. The room was really comfortable and the air-conditioning unit in the room was PERFECT! October is a “iffy” season for travel in Europe. It’s usually warm but places will have the heat on or no air-con. It was lovely to have the ability to use the air-con to cool the room. The onsite restaurant and bar was great! The onsite parking was perfect. Zero complaints!
Stayed in October 2024
Reviewed: 8 October 2024
Sarah
United KingdomNothing
Friendly and helpful reception. We were able to leave our luggage and they lent me a recharger. Great location, quiet but only a 10 minute walk from the centre.
Stayed in October 2024
Reviewed: 5 October 2024
Silviya
SwitzerlandNothing
Nice hotel with good facilities.
Stayed in October 2024
Reviewed: 3 October 2024
Iozdemir11
TurkeyI asked for a double bed, received two single Pillows are terribly uncomfortable
Stayed in October 2024
Reviewed: 1 October 2024
Giandomenico
ItalyNothing to mention
Location and hotel parcels organization
Stayed in October 2024
Reviewed: 23 September 2024
Noah
South AfricaOn check-in, they deducted an extra 100 Euros for my 2 day stay which they promised to refund after check-out if un-utilized. Two weeks down the line, I am still following up on them - No feedback shared other than the auto responce messsages.
Stayed in September 2024
Reviewed: 10 September 2024
Thanjena
United KingdomThere was an odd smell, the bathroom had no door
The beds were comfortable
Stayed in September 2024
Reviewed: 7 September 2024
Katarzyna
United KingdomOne small pilow on the bed, no enough parking space. I was very annoying after long trip. Staff couldn't help.
Comfy beds, good size rooms. Good location.
Stayed in August 2024
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