We booked two king-sized suites - one for us and one for our grown daughter. About 11:30 at night, the person in the room the other side of our daughter starting playing music on full blast, banging doors open and closed, and it sounded like he was throwing dishes on the floor. My husband let the front desk know what was going on, and someone came up to talk to that patron, but the racket continued and was actually a little scary. At that point we were advised to change rooms. Which we did. However, rather than the other patron having to leave his suite, we were downgraded to one room with double beds. We were fine with it for our safety, but in the aftermath, no one ever made mention of it the following day, and we were not offered any sort of refund on the downgrade.

Location, and the king-sized suites were lovely with the balconies looking out to the pool and ocean. Staff was extremely helpful and friendly. Breakfast was outstanding.

Stayed in January 2024

Parking nearby was difficult. Our room was very dark and the walls of the room were a bit grubby.

The location was fabulous. Central to everything. The hotel was nicely decorated. The central courtyard was quite lovely.

Stayed in September 2023

I didn't have anything negative to say

Good location, friendly staff and breakfast was good.

Stayed in July 2023

Its location in the an ancient city

All was good to my expectation

Stayed in June 2023

This place is good for people who are looking for historical information and old style of living.

Stayed in May 2023

staff is doing it‘s job but not more. breakfast was the worst during my entire vacation no staff around, half of the buffet was empty there was a birthday party in the Riad with a lot of noise during the night (

clean Riad and good location good internet

Stayed in March 2023

Bathroom in this particular unit is accessible by climbing stairs to a second landing within the unit. Careful climbing in the night.

Excellent staff. Friendly, willing to help guests.

Stayed in February 2023

The wifi in the room was unusable. The manager said it was because of the general telecom network, but since there were no separate routers in the rooms or floor, it was logical that in the rooms there was very weak signal causing interruptions every 5 minutes. We asked other visitors in other rooms and they also had very poor wifi. Very sad that such an expensive ryad fails to offer stable wifi in the rooms. Smell in the bathroom from the shower drain. Noise outside from the busy alley in the medina, very poor window insulation.

Stayed in February 2023

very noisy. poor insulation in the room. rooms felt claustrophobic. did not sleep as a result

nice decor

Stayed in January 2023

- Very unattentive staff: nobody said hello, when we entered, the facilities weren't shown to us, we had to ask for everything. They all seem quite demotivated. - the pool was empty (it's winter – but at other hotels the pools are still in service) - bathroom could need a renovation

Nice hotel, good location (very calm), breakfast okay. We got some good restaurant recommendations.

Stayed in January 2023

Pool was quite dirty, and air conditioning didn’t work

Nice rooms and nice location.

Stayed in August 2022

Advertised as equipped with AC but did not have air conditioning. The room was a sauna and there was only one small fan that had a timer! You had to turn the timer on every 2 hours. No outside windows. We had to sleep with the door open for ventilation. the other issue was the door did not lock so we had to put our valuables in the safe.

Dar Shaan has a great location next to both the Medina and the Oudaya. The Riad has a really nice vibe and is well decorated The room was clean and the terrace had a great view of the city.

Stayed in August 2022

Dirty, bugs, no air conditioning, unhelpful staff

Nice location on a quiet street in the Medina

Stayed in August 2022

no parking, the parking on street and expensive...

the staff so friendly, the view of the old city from roof top, the BREAKFAST was amazing, special thanks to mr. mohammad who was responsible of everything in riyad.

Stayed in July 2022

We didn't like the breakfast. They put on a table old moroccan bread. If you go out of the riiad for 4 dirham (40 cents) people sell fresh and amazing bread. Many things on the table are there you do not know since when. No croissaints, no pain au chocolat, no cornettos. When you arrive at the breakfast room nobody is there even if you arrive at central time such as 8 o'clock. You have to go on the ground floor to call the staff. The pool is left with dirty water on the top floor. Also the top floor it seems half abandoned and the photos on booking are a liittle bit deceiving. The ground floor it could be nice but the fountain is always switched off so you don't get the sensation to be in a riad. Also the person at reception when we arrived gave us the smallest room; there were plenty.of rooms we, that booked for 3 days, got the smallest one. Also at the beginning he told us there were no rooms on the 1st floor. After 2 minutes when i complained he found one, but he gave us the smallest room of the riad. Hospitality is another thing. Definetely the price you pay is not worth the stay. In Morocco the money they charge you for this place is too much for me.

.The location in the kasbah is good, near Kasbah des Oudaias. The bathroom and the bed-sheets are good. When you arrive they give.you a welcome drink. The guy that has arrived to serve breakfast has tried to be helpful and was very kind and gentle with us. The ground floor of the riad is nice.

Stayed in July 2022

I didn’t like that it wasn’t private, once we were at the pool, while one of the staff comes with new people to show them the place, and they weren’t even booking at the hotel, also the water of the pool was a bit dirty, it shows that they didn’t change it for a long while, the breakfast wasn’t that good as well, except for the tea

I liked the staff and the room was clean and chill

Stayed in June 2022

The property was gorgeous, clean, and well run.

Stayed in March 2023

Fatine was awesome! Her customer service skill are amazing. Sedik was also very good!

Stayed in December 2022

nothing

everything! the pool, the terrace, the people, the amazing food and the outstanding breakfast! we loved it!

Stayed in October 2022

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in October 2024