I couldn't pay by card.

the facilities were amazing! Few rooms so never too crowded: one can really enjoy the road when feeling like taking a break from the Medina. The staff was incredibly helpful

Stayed in April 2022

Honestly nothing!

We had a perfect stay at Riad Batchisarai. The house is located near the center but it nevertheless is very quiet, like an oasis in the busy city. Breakfast and the rooms were lovely as well. Mahmoud took good care of us, gave tips and really did his best in making our stay unforgettable. Thank you for that! Greetings Anna and Manuel

Stayed in April 2022

The wifi was quite patchy at times, but thankfully we had local sim cards so we never lacked internet.

The staff at the riad were amazing - very kind, friendly and attentive. They made sure we felt at home and arranged every request we had, including a ride to the airport at 4am, which went very smoothly! The riad itself is extremely beautiful -you can tell it is made with a lot of taste. It was a true delight marvelling at the elegantly decorated interiour as well as the terrace with great views.

Stayed in April 2022

nothing everything was excellent

the property looks amazing, staff was very kind especially Mahmoud. he helped us when we arrived as my friend left her bag with passport and money in the cab (yes, very good start of the trip we just landed from London…). He advised us on the first night restaurant which was close to the hotel and the food was amazing. he also helped us with our private tour to Meknes and Volubilis. He is an exceptional person I wish him all the best. The room was very clean, the shower is huge and the beds super comfortable. breakfast is very good too. there is also a rooftop where you can admire the he medina.

Stayed in April 2022

Sewage smell from washroom. Only on ground floor family suite. Not in other room on first floor as we booked 2 rooms. Try to avoid ground floor as I think it’s a common problem in Riad.

Breakfast, staff, beautiful Riad.

Stayed in January 2025

We rented an executive suite and for the two nights we were there, there was a bad smell in our washroom. It made the stay not as perfect.

Beautiful place with great staff. Mahmoud was great helping us around, he suggested two great restaurants. Would go back for sure

Stayed in October 2024

It was challenging to move our bags to the Riad from the road, as vehicles aren't allowed inside the inner city and it's a bit of a walk. When we arrived, there was only one person at the reception, and although they had previously informed us they could assist with our luggage, they were unable to leave to help at that time. The staff in the lobby was really friendly, but they were often MIA. There weren't a lot of food options within a 5-minute walk and the one time we wanted to order food at the Riad the person who makes the food wasn't available that day, it would be great to be able to buy some beverages and snacks at the hotel as well. It would be more convenient if the Riad would accept credit cards, especially since they charge the price in euros and use their own conversion to dirham.

The Riad was beautiful and the view from the top was amazing. The room was spacious. It's a good location if you want to explore the medina and the inner city.

Stayed in October 2024

The washroom had a sewer odorous smell but if the door to it was kept close it was ok.

Thé staff was very friendly and helpful. The room was beautiful. Very generous breakfast.

Stayed in November 2022

the breakfast could be better, some fruits and eggs. it was the only hotel in morocco where we did not get a fresh orange juice. the staff was very friendly and helpful, but they were understaffed during the morning hours (check-out and breakfast).

the building is amazing!

Stayed in October 2022

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Stayed in April 2025

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Stayed in April 2025

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Stayed in March 2025

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Stayed in February 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in September 2024

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Stayed in September 2024

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Stayed in June 2024

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Stayed in March 2024

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Stayed in October 2023

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Stayed in October 2023

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Stayed in October 2023

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Stayed in September 2023

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Stayed in May 2023

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Stayed in April 2023