The property was absolutely fantastic, from the moment you walk in, the atmosphere created makes you feel you are in Marrakesh straight away. The Riad is stunning, beautifully decorated, comfortable and relaxed. Our room was perfect, every time we came back at the end of the day it had been tidied and freshened up by the staff . We had a fantastic stay, Laurence and the staff were so so welcoming and friendly they make you feel part of their family. They made our stay perfect. If you are looking for a Riad to give you the experience of Marrakesh then I would highly recommend this property. Hopefully if we return we would not consider anywhere else to stay. Nothing only Leaving and Coming home, 🙁

Stayed in March 2025

-

This place is incredible, very beautiful and authentic, hosts are hospitable and helpful with everything, we will definitely come back here if we’ll be in Marrakesh again some day. Best experience in our vacation!

Stayed in March 2025

Great breakfast, impressive staff, genuine amiability, truly caring about the business, going above and beyond for everything. Honestly if all places would be like this, I'd be happy. Also, try the massage option! Seriously beautiful. Next level, I'd happily stay there for a month.

Stayed in February 2025

From the moment my partner and I arrived, Laurence and the team went above and beyond to make our stay truly unforgettable. Their warmth, attentiveness, and genuine hospitality made us feel so welcome and at home. Nothing was too much trouble—they anticipated every need with effortless grace. The riad itself is immaculate—spotlessly clean, beautifully designed, and exuding charm at every turn. Every detail is carefully considered, creating an atmosphere of pure relaxation and luxury. And the included breakfast was simply divine! Fresh, delicious, and the perfect way to start the day. I genuinely cannot recommend this place highly enough. If you're looking for an exceptional stay with incredible service, this is it. An absolute gem—I can't wait to return!

Stayed in March 2025

Absolutely nothing!

It is very cool! Completely nondescript from the front door, you step into an exquisitely designed, immaculately clean oasis. The staff could not be more helpful or friendly. Great location, less than 10 minutes walk to the medina, and good local restaurants, Excellent communication prior to arrival.

Stayed in March 2025

A very lovely team was taking care of us all the time. It was an oasis of calmity and relaxing atmosphere in the hectic City of Marrakesh! The breakfast was amazing, we would definitely recommend the riad. Nice greetings to Laurence and the Team 😉

Stayed in February 2025

Returning to this oasis after each busy day of sightseeing was like being welcomed into an old friend's home. The riad offers huge breakfasts with different items every day, and sweet mint tea (the best we have had in Morocco) is always available. There are places to relax, including deck chairs on the sunny roof terrace and seats beside the running water of the internal pool. There is also a hammam available, which was great. Above all, this was the most incredible hospitality we have ever experienced on our travels. Highly recommend!

Stayed in February 2025

Nothing.

Charme d’Orient was better than expected, traditional beautiful Riad , super clean & in a great location, only a short walk to most of the local attractions tombs, palace & medina. Pool & jacuzzi not open when we were there, we did know this prior to our arrival - will have to go back when it is open as looks lovely! Laurence & her staff were very attentive & could not praise them enough, very helpful, polite & all lovely. Coco the parrot was very entertaining🦜.

Stayed in February 2025

For what we wanted, and for what we expected, all good

A superb Riad. A really nice alternative to the 'normal' hotel type stay. It is excellently located for exploring Marrakech or for Tour pick ups - a nearby walk.

Stayed in January 2025

The staff and owner made us feel welcome and special and cared for us! The whole experience was better than we hoped, and the Riad is beautifully decorated and charming. We really recommend this hotel.

Stayed in January 2025

No

I was pleasantly surprised by the style and decor. Everything was perfectly equipped and the atmosphere of the beautiful accommodation tastefully decorated. It was a place with a lot of character and the very nice host. An excellent experience that I highly recommend.

Stayed in January 2025

There was nothing we didn't like. Except that we couldn't stay longer!

STOP THAT ENDLESS SCROLLING THROUGH RIADS, AND JUST BOOK THIS ONE!!!! Laurence and her team treated us like beloved family, from seamless airport pick up to making sure our stay with them was perfect. The riad itself is truly charming, the rooms were immaculate, the decor like your dreams of Marrakech! We were welcomed with mint tea and all our baggage quietly taken to our room. The breakfast was amazing, substantial and lasted us well into the afternoon. Our only regret is that we were only able to stay 2 nights! We're DEFINITELY going back!!!

Stayed in December 2024

I can't even think of something to write here. It was beyond our expectations!

I haven't actually stayed in another riad in Marrakech, but I would argue that this one is definitely the best of the bunch. As soon as you step through the doors from the hustle and bustle of the city, the riad serves as an oasis with the sound of trickling water and relaxing music. The location is great- still only a 10 minute walk to the main square or a 10-minute taxi to the new town (which Laurence and the team can organise for you) without it being too busy in the surrounding areas. We booked in for the couples hammam and massage which was absolutely brilliant and so relaxing. We would definitely recommend the experience if you haven't had one before (or even if you have). We also ate at the riad one evening and the food was delicious. But I think the main thing that makes this riad so spectacular is the team. We felt so welcomed and they were always on hand to help us with organising taxis or advising on where we should go. We stayed in other places as part of our trip in Morocco but none of the hospitality (or the teas!) even came close to comparing to the Riad Charme d'Orient. We can't thank Laurence, Said, Soufiane, Asnah, Fatima, Fatimazahra and Warda enough. We had an unforgettable stay.

Stayed in October 2024

The air conditioning in the room was a little weak.

The service by the entire staff is unmatched, everyone was pleasant and super helpful!

Stayed in June 2024

Nothing!

This is a beautiful Riad. It is in a great location but far enough away from central medina so the evenings were quiet and peaceful. The hospitality of the entire team was phenomenal. Special thanks to Laurence (owner), Said and Soufyan (day/night managers). But the whole staff were great. The cleaning services were exceptional, and the additional services (laundry/food etc) were much appreciated.

Stayed in June 2024

Be careful with adress, if you out to Google maps you can arrive to the street with the same name and number , but it’s another street 5 min away. But it’s not a big deal :)

People are amazing. Apartment is very clean and beautiful. Definitely recommend

Stayed in May 2024

Nothing

The riad is simply stunning. It is situated on the edge of the medina and is a perfect location for exploring Marrakesh . Laurence and the team are wonderful and can't do enough to help. I've recommended this place to all my family and friends. Thank you for making our stay so enjoyable.

Stayed in April 2024

Nothing

Loved this Riad, it was beautiful and clean. The staff went beyond to meet our needs. Would definitely recommend and return. Thanks for a fantastic time guys.

Stayed in April 2024

Can't think of anything really. Be very very careful in the souks and square with your personal belongings

It was a perfect stay, Laurence and team make sure it is so. We felt we were staying with family. The rooms are lovely, with comfy beds , authentically moroccan with a spacious bathroom. Sufiyan and Said and their female relatives make sure you have a wonderful stay. Excellent breakfast served fresh with seasonal fruits and juice in a lovely dining room with a smile by Sufiyan. The Riad is in the jewish quarter within walking distance to the Bahia Palace, Jemaa El Fna and souks. Guelez is about 30 min walk away. Our almost perfect vacation was marred by a pickpocket in the souks, but Laurence patiently spent 2 hrs with me in the police station translating and helping me get the police report for insurance. Would suggest you use the taxi service arranged by the property especially when you first arrive to avoid getting lost. I would recommend this beautiful Riad to friends and family without hesitation.

Stayed in March 2024

The riad has a nice location and is easy to find. The staff are very polite and helpful, especially Soufian was always ready to help. He was there when we went to sleep, but also made us breakfast the next morning at 6 am when we had to get to the airport. Everything in the riad is nicely decorated with a lot of attention to detail and it smells lovely. The beds were the best we had in Morocco. It may be a small detail, but we loved the pillows. In most hotels you receive two pillows that are too soft and thin but too thick when combined. Here you receive a nice soft and a nice firm pillow, so my girlfriend and I were both happy.

Stayed in March 2024

I can't think of anything I didn't like.

This riad was exceptional. It was very welcoming, clean, atmospheric and charming. The owner and the staff were so kind and helpful from organizing a taxi to the property to giving directions and providing a beautiful and tasty breakfast. I loved it there immensely!!

Stayed in March 2024

Nothing.

Immaculately clean and beautiful everywhere. perfect location. Laurence and her amazing team were welcoming,informative and nothing was too much trouble for them A faultless memorable stay in a traditional riad. We would thoroughly recommend

Stayed in February 2024

A home away from home ! One of the best places we have stayed at.. This picturesque riad is situated near the busy medina which makes the location amazing but as soon as you step into the Riad you are met with an oasis of calm. What really makes the riad stand out is the service . Exceptional service led by the amazingly warm Laurence. Everyday we were greeted with a traditional breakfast and offered copious amounts of green tea after our busy days . An example of the exceptional service I unfortunately suffered with a stomach bug throughout our stay and Laurence went out of her way and got the chef to make me medicinal tea. Thank you to Laurence and her team . We really felt like we were staying with family ! We can’t wait to come back and if you are thinking of booking do not hesitate ☺️.

Stayed in February 2024

Having to leave!

This is a fabulous place. Wonderful facilities, beautifully decorated, very clean with a very comfy bed and luxurious linen. Great rooftop area. The breakfast was delicious and we recommend everyone to have an evening meal here- best tagines we ate all holiday. Also, to have a Hamman and a massage- total bliss. The staff are very helpful and friendly and Laurence a wonderful hostess. It’s in a great location to explore Marrakech. 5 star.

Stayed in February 2024