3, Derb Sidi Bouharba Hart Soura El Moukef Médina, Medina, 40000 Marrakech, Morocco
#1221 of 1,299 hotels in Marrakech
Guests' ChoiceBased on 27 hotel reviews
6.7Cleanliness
7.4
Comfort
7.5
Location
7.5
Facilities
6.7
Staff
7.5
Value for money
7.0
Free WiFi
8.5
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Showing 1 – 25
Reviewed: 18 April 2024
Jozef
United KingdomNothing
Quiet location, welcoming lady at reception, good breakfast, comfortable beds
Stayed in April 2024
Reviewed: 17 April 2024
Gail
United KingdomQuit and beautiful place to stay in the middle of the city. Staff were very friendly, kind and helpful.
Stayed in April 2024
Reviewed: 31 December 2023
Yoshkova
United KingdomThe lighting in the bathroom was really poor and the shower was one of those old school static ones where the shower head doesn't come off or move up and down to adjust to one's height.
Very comfortable room with modern amenities and plenty of space.
Stayed in December 2023
Reviewed: 4 December 2023
John
FranceDisappointing roof top.
The welcome
Stayed in December 2023
Reviewed: 30 July 2023
Malgorzata
United KingdomStaff very friendly, good service, help with airport lifts and places to visit. Location is nice and quiet compared to the rest of the area. Room was specious and clean (plus bed was comfortable) the sun terrace is lovely and the small pool great to refresh yourself when it is hot. Very nice breakfast. Excellent deal for the price I paid.
Stayed in July 2023
Reviewed: 2 April 2023
Oscar
United KingdomNo signs to say the hotel was down a the end of an alley, but once you know its there it is fine. The breakfasts were nice but it was the same everyday. We booked a taxi to the mountains through the hotel and they added a lot on top, £25 extra. It would be worth avoiding doing this with them.
It was a nice location, in the medina but quiet so you could escape the madness of Marrakesh. The rooms were spacious and air conditioning worked a treat. It had a nice rooftop terrace to catch some sun. The staff were nice and helpful.
Stayed in March 2023
Reviewed: 31 March 2023
Heather
CanadaThe “pool” was a birdbath/fountain that was ice cold. Not for swimming at all as advertised. I was charged more than the confirmed booking price on the site. The staff was not overly friendly- just ok.
Location was great, not too far from a parking place but easy to walk to the major sights and the souks. Rooms were quite nice. Breakfast was great.
Stayed in March 2023
Reviewed: 3 January 2023
Anuar
Malaysiatoilet, no hose provided
excellent location. staff prepared us very nice breakfast and very accommodating with our questions
Stayed in December 2022
Reviewed: 23 November 2024
Alexandra
United KingdomI didnt liked the place and some staff.
Very dissapointing customer service. The lady on reception was rude and argumentative. Check in is 12 o clock according to booking.com but the room was not ready so instead of apologies she told us ‘do you want clean room or do you want it dirty? ‘ also she took extremely serious the ‘police form’ and literally made 4-5 corrections on my form , but again in a complete bossy style🤨. it took more than one hour for the room to be ready. The place feels dirty anyway, breakfast is very basic, i would definitely NOT reccomend this one. We stayed in another one 300 m away-same price- lot better.
Stayed in November 2024
Reviewed: 5 September 2024
Tahar
United KingdomAll good
Location,and the darb,plus the neighbours,the reception walid and the girl was very helpful ,
Stayed in August 2024
Reviewed: 24 July 2024
Vicki
United KingdomGreat Riad, we were met by Rana who shown us through the maze of streets which was a great touch. She took time to go through where all the attractions were and what was available at the Riad. The room was spacious, with a great shower, TV and AC all working. There is a small pool for sitting in too cool off. Breakfast was served what time we wanted and was a traditional Moroccan meal which was lovely. We also booked a trip via Rana which was good value for money and very enjoyable.
Stayed in July 2024
Reviewed: 22 July 2024
Vicki
United KingdomGreat location, we booked a transfer and was met by Rana who was very welcoming and explained various areas etc to see. The room was comfortable, with good AC and big enough for the 4 of us. It has a great indoor plunge pool which we used to cool off in. Also breakfast was lovely. The Road is not so hard to find once you get your bearings, only a few minutes walk from the souks.
Stayed in July 2024
Reviewed: 13 October 2023
Efthymios
CyprusI had an absolutely wonderful stay! The staff was incredibly welcoming and attentive, the room was clean and comfortable, and the amenities were top-notch. Ican't wait to return for another enjoyable experience!
Stayed in October 2023
Reviewed: 11 September 2023
Anita
SpainIt was not clean. The staff was not helpful. Breakfast only served for 3 persons whereas we were 4. The path leading to the hotel very dirty.
Stayed in September 2023
Reviewed: 13 August 2023
Karim
United KingdomWell located, good breakfast, large room and clean, friendly staff , all that for a very reasonable price. Nice bargain for limited budget, and they have a small pool...
Stayed in August 2023
Reviewed: 14 July 2023
Tomasz
United KingdomNo breakfast was served before 8.00 so we had to go for excursions without eating anything.
Stayed in July 2023
Reviewed: 7 May 2023
Khizer
United KingdomAsked for twin room, received double room. The ceiling light was flickering and broken. One of the wall lamps was flickering and broken. Breakfast was served well before agreed time so it was cold when indulged. The property tries to charge travellers a "commission" above and beyond the price agreed on booking.com, this charge is around 10%. Which is ludicrous as booking.com states all taxes, charges and fees are included. We were told to pay or to find another hotel.
Really trying hard to think of a positive but there isn't one.
Stayed in May 2023
Reviewed: 4 April 2023
Virginia
Switzerlandfrom the start the staff was very unfriendly, made us feel uncomfortable and not welcome. it wasn‘t possible to pay by card we weren’t allowed to bring water to our room for hygiene reasons but would have to buy them at the reception (for 4times the normal price) there are security cameras all over the property surveilling the guest …. the riad is quiet far away from the main square especially at night when the souk gates are closed i had flee bites all over my body after the stay
the Riad is very beautiful inside
Stayed in April 2023
Reviewed: 26 January 2023
Atanaska
United KingdomThe reception staff were rude and not considerate or helpful. I was constantly stressed asking about anything and didn't feel comfortable doing so. The riad offered hammams and excursions but was a nightmare trying to arrange anything and nothing was what it said it was. Never tried the spa for the very same reason. Would imagine other places are better value for money.
The riad was clean and rooms are cleaned on a daily basis. Nice breakfast.
Stayed in January 2023
Reviewed: 25 January 2023
Idanice
United Kingdomnothing at all
The Riad is lovely !! very neat, clean and aesthetically pleasing to the eye. very peaceful
Stayed in January 2023
Reviewed: 23 January 2023
Piia
FinlandThe cleaning people didnt switch the towels they just folded them so we had no way of knowing which towel was whose. The place also had some mold.
the stuff was super lovely and helped us with everything. Breakfast was really good and the location was good, we were able to walk everywhere.
Stayed in January 2023
Reviewed: 7 January 2023
Fab
ItalyThe staff is really very available and sociable. The place is a few minutes far from the main square and the riad is amazing! The beds are comfortable, the room is very clean and the bathroom is very good.
Stayed in January 2023
Reviewed: 10 August 2022
Mclorenzin
SpainWe had from the very beggining uncomfortable situations with the front desk regarding the payment. I did not like that we had to pay in cash, this could have been mentioned in the description. At the end of our stay, they claimed that we still needed to pay more money, which was not true. I had to contact Booking at 11pm so that they can explain to the owner that we had already paid everything.
Comfortable bed, adecuate spacious room, full breakfast, assistance from front desk when needed to have basic information about the city. Hammam space and experience very recommended. Staying at a riad is a unique experience.
Stayed in July 2022
Reviewed: 12 March 2025
Catalano
ItalyThere are no comments available for this review
Stayed in March 2025
Showing 1 – 25
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