Riad Jaime was very accomodating and comfortable, very well received from Ahmet, breakfast was just fantastic, location was safe and quiet

Stayed in September 2023

Good service with a very available and competent team. Could have been better value for money if better priced.

Stayed in September 2023

I showed at the property to find out that they have no available room for me due to overbooking. They were not very helpful and just offered me a refund. It was almost midnight and I had no place to stay. Luckily I manage to book another amazing riad Le Singe Rose. U returned to this riad in the morning because I forgot the phone charger there, and It looked like a real mess with some guests being visibly unsatisfied with the service. At the end I was happy not to spend the night at this place.

Stayed in April 2025

Ok, out of eleven Riads I have stayed in Marrakech this one was the worst. For starters it is impossible to find with the address given with the booking not matching the address of the property and all digital maps (the booking.com, google and Apple) giving different and wrong locations. Only possible to find if you engage local louts and those get shirty with you unless you hand over money... Then the actual door has no label / name above it! Once inside you are in a featureless building save for a few framed photos. Dark and grim. Roof top terrace offers a whiff of sewage and surrounding buildings are in ruin. There seems to be no non-smoking policy and we could smell the cigarette smoke most of the night and in the morning. Ah, don't expect bottle of water or WiFi in the room. The guys that try to turn it are ok, maybe not at fault but they are struggling to deliver. Orange juice in the morning was from a carton and we only ended up getting a couple of yoghurt pots as we needed to leave by 8am and they could not give us breakfast before. Finally it is overpriced. AVOID! AVOID!

Stayed in March 2025

The room had only a tiny window, so very dark. The bathroom drains were clogged and smelled very bad. The riad was very difficult to find the first day particularly rolling my suitcase around the streets of the Medina. The price is quite high for a riad of this category.

Good breakfast on the terrace. And the staff is trying their best.

Stayed in March 2025

Bathroom was full of moisture in the shower door, walls, everywhere. Missing one lamp, tv remote non-existant, shower hook broken but still there. Definitely not worth the money paid per night for this quality standards. Transfer to Essaouira organised by the property was a disaster, totally ruined my day. This is not exactly property's fault but as they take the money and they have a commission on this, they should pay attention to their business partners.

Small property centrally located in a very peaceful setting. Staff is kind and helpful. Transfer from the airport highly recommended. Good mattress.

Stayed in December 2024

The staff seemed pleasant and helpful. Unfortunately as we were literally leaving to meet our taxi to the airport, we were told we had to pay the City Taxes and the taxi fare to and from the airport. We argued that we had paid the taxes via Booking.com to which they said the law was to pay in person at the property, we should ask the latter for a refund. We duly paid the tax and taxi fares. It was a CON on two fronts, we had paid the tax and we had already paid one of the taxis. I contacted the hotel person directly to say I was not impressed and wanted a refund. He claimed it was unintentional and would find a way to refund us. Obviously, I never heard anything back and Booking.com refused to consider as we paid in cash so had no paper trail to prove it. Spoilt what had been a very pleasant weekend in Marrakesh.

The property was reasonably well situated. The problem was that on arrival the room type we had booked was not available so we had a small ground floor room overlooking the internal courtyard, we had this room for two of the three nights and realised when they moved us what we had been missing. Far superior and spacious room and although they gave us a nice dinner in the hotel I am not sure it made up for the two nights.

Stayed in October 2024

Walls are super thin and literally everyone can hear you.

Stayed in November 2024

Steep steps, grotty and squalid lane to reach it,

The Riad is very delapited and many things don’t work. On the positive side the young man who runs it when his boss is away is superb. Sorry forgotten his name. He is clued up on up all things local and very helpful. If you have mobility issues the breakfast is served on the roof..steep steps, no handrails and actually no views,

Stayed in October 2024

Facilities feel a little bit outdated

Staff was really lovely and location good

Stayed in October 2024

After the second night at this riad I started developing bed bugs allergies and in few days hives. Ruined my vacation and had to take antibiotics and antihistamines.My phone was hacked and they posted a good review under my name.Be aware!!

Stayed in September 2024

The riad was really difficult to find. There are no signs leading to the riad, it's down two lanes in the market area packed with people and hustle and bussle of the streets like mopeds, etc. The front door is constantly locked and again difficult to find. I had to ask the riad next door to help me access the venue. There was no English speaking staff on hand to help me check in. The cleaner put me on the phone to the owner, who eventually got me into a room. Facilities/room were average as you would expect for the price, but also, it was next to the front door, which had people coming in and out, and it was pretty noisy This venue had amazing reviews, and I felt safe going there, but I didn't expect to be in a dark Ally packed with locals working 24/7 it was pretty scary for a solo traveller. My job finished at midnight, and I was carrying cases of expensive equipment, and it just didn't feel safe to me.

It had WiFi. Staff member who I think was the cleaner tried to help me but also couldn't speak English. She persisted with me and it was OK I got into a room and got the WiFi on my phone to communicate with my people.

Stayed in September 2024

The rooms are super dark and quite worn dorn. You can see that in the broken bathroom fixtures, in the old mosaic tiles that still have toothpaste residue on them and on the furniture. Also despite having to catch our flight at 3am, they took the time to pressure us into giving a 10* review and how important that is to them. Left a bad taste.

Friendly, helpful people that are very accommodating. Also perfectly located and in a quiet, nicer area of the Medina. Okay for one night, a bit depressing for more.

Stayed in May 2024

It is located in a dark and dangerous alley, the room is a little small and not at all consistent with the description.

Honestly, the staff at the riad was very friendly , and I will not forget the breakfast it’s very delicious. Thank you. It is located in a dark and dangerous alley, the room is a little small and not at all consistent with the description.

Stayed in January 2024

We were told that we got upgraded and therefore were given a different room. The new room didn’t feel like an upgrade and was very dark with black painted walls. Other than that the stay was ok…

It was a quiet area far from the noise of the busy Medina, nice roof terrace and breakfast. The staff was helpful especially we enjoyed Abdou’s relaxed and friendly style of service. This is highly appreciated in a city we’re service in general can be a bit intense.

Stayed in January 2024

Nothing

Everything was amazing - the guys were incredibly helpful and lovely from the moment we arrived. They told us about the best spots to go to and the breakfast every morning was incredible. The room we had was lovely, so close to everything and so quiet at night. Highly recommend!

Stayed in November 2023

Perfect location. The staff was exceptional.the manager, Oualid was attentive and genuinely willing to please all of his guests. He made sure my stay was the best it could be. I would definitely recommend.Riad Jaime to anyone visiting Marrakesh. 

Stayed in October 2023

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Stayed in February 2025

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Stayed in January 2025

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Stayed in December 2024

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Stayed in November 2024

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Stayed in November 2024

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Stayed in November 2024

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Stayed in October 2024

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Stayed in October 2024