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Reviews of Riad Jenaï L'Authentique

11 Derb Belbakkar Zaouiat Lahdar, Medina, 40000 Marrakech, Morocco

#24 of 1,272 hotels in Marrakech

Guests' Choice

Review score

Based on 60 hotel reviews

9.7

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.9

  • Location

    9.6

  • Facilities

    9.8

  • Staff

    10.0

  • Value for money

    9.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 6 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Beautiful Riad really close to everything but tucked away in a peaceful location. Staff were lovely and couldn’t do enough for us. Particular thanks to Reda who was so helpful throughout our stay.

    Stayed in April 2025

  • Reviewed: 5 April 2025

    10
    An Exceptional Place to Stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 14 nights

    The wifi could be a little spotty at times, otherwise, we really enjoyed our stay very much. There wasn't much to not like.

    Our stay was wonderful at this riad, the service was outstanding. Yannick and Reda were so helpful and friendly during our stay offering tips on places to eat and go to buy spices. They always asked about us as I got sick for a couple of days and Yannick even went out of his way to get dinner in for us one night. It was nice to come home at the end of the day to mint tea and cookies relaxing in the courtyard. The lady who made up our room (sorry I can't remember your name) did a beautiful job. She even folded our clothes professionally and tidied everything. Our room was the Terrace, on the upper floor of the riad. Lots of stairs to climb if you are in this room, so beware. However, the exercise was good and we had a lot of extra room with 2 sofas and a king size bed. We were supposed to stay in another smaller room, but I asked about a larger room since we had 4 pieces of luggage to store coming from Portugal. The pool area was lovely and heated with lounge chairs and hats for the sun. Breakfast was freshly made every morning with juice, pancakes, cheeses, breads, sometimes eggs, coffee and tea, A little heavy on the carbs, but in Europe and Morocco that seems to be the norm. More than enough to start your day, The riad was in a good area in the medina near the souks and plenty of good restaurants within walking distance. I highly recommend staying here. Thanks to everyone at the riad for making our stay so special. We hope to be back in the future.

    Stayed in March 2025

  • Reviewed: 2 April 2025

    10
    Truly amazing host, location and just wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Absolutely amazing - everything was perfect. Transfer from airport, Reda was the most helpful young man ever!! Yannick is a true host and gentleman. Our lovely cleaner was super and the chef was amazing , breakfast beautiful

    Stayed in March 2025

  • Reviewed: 31 March 2025

    10
    Extremely helpful in all aspects! Arranged dinners and activities! Fantastic hosts!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We were treated like family from the very start! Communication was excellent!

    Stayed in March 2025

  • Reviewed: 30 March 2025

    10
    Very very special place to stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We adored Marrakech but what made it really special was our RIAD. A little whiskey with Yannick and late night chat. Dip in lovely little pool after fab breakfast overlooking rooftops of the city and then off into the magic that is that place. Amazing. Great location and Rada can’t do enough for you organising maps and tuc tucs! It’s just ace. We will always stay with Yannick ❤️

    Stayed in March 2025

  • Reviewed: 24 March 2025

    10
    Beautiful, authentic Riad stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful, authentic Riad with very welcoming, helpful and friendly staff/host. Perfect location for exploring the Medina and walking to all the main visitor sites. Peaceful comunal lounge area downstairs and roof top plunge pool and seating area for relaxation.

    Stayed in March 2025

  • Reviewed: 19 March 2025

    10
    Relaxing, quiet HOME away from home
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Faultless

    This is our favourite place.... and we have travels a lot! Very welcoming and friendly owner, who took the time to talk with his guests. Quiet, classy, exotic. Wow. We weren't planning on going back to mal Morocco but are now thinking of going back to Marrakech.

    Stayed in March 2025

  • Reviewed: 11 February 2025

    10
    For a very different and unique experience, this accommodation is a must.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights

    The accommodation is in the heart of the bustling old town and difficult to find on first arrival, so very reasonably priced pick up, arrange by the Riad, from the airport or train station is strongly recommended.

    Great rooftop pool and sun lounge area. The pool is small, but big enough to cool down.

    Stayed in February 2025

  • Reviewed: 31 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything was perfect

    Facilities are high quality, rooms are new, mattress and pillows were comfortable and everything was super clean. Heating was working perfect and Reda made us feel like at home.

    Stayed in January 2025

  • Reviewed: 27 January 2025

    10
    Great value, fab location, superb hospitality!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Fab property great hospitality from Yannis and Reda. Heated pool & great location.

    Stayed in January 2025

  • Reviewed: 26 January 2025

    9.0
    Clean, calm, friendly, helpful & easy. Loved it !
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Shame plunge pool was under maintenance but we were notified & any one who gets to experience it with future bookings - the roof terrace is gorgeous!

    Wonderful stay, fantastic room, quiet, dark & private. Great house keeping, wonderful host, couldn’t do enough for us, booked restaurants & a massage. Made a delicious breakfast with the best coffee I’d had in Morocco. The riad was so calm in the chaos, a little tricky to find at first but you just need to get your bearings. Felt very safe staying here & would highly recommend 😊

    Stayed in January 2025

  • Reviewed: 1 January 2025

    10
    Perfect place to relax and enjoy Marrakech.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Beautiful property which was quiet and close to everything. We were looked after by everyone working there and made to feel special.

    Stayed in December 2024

  • Reviewed: 25 November 2024

    10
    Beautiful Riad and Outstanding Staff
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff at Riad Jenai were outstanding. When my flight was severely delayed, they made every effort to make sure I could still check in safely and then the attention to detail throughout the stay was brilliant too.

    Stayed in November 2024

  • Reviewed: 29 October 2024

    10
    A wonderful little tranquil gem just off the hustle bustle of the medina.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    We loved everything. The rooms were beautiful and had large bright windows that opened onto the central courtyard, which had lemon trees and birds chirping in them. The rooftop pool and terrace were lovely as was the little honesty bar. Just a wonderful atmosphere. We had a lovely terrace in between our rooms and even had breakfast there a couple of times. The staff , especially Redar, were exceptional, and nothing was too much trouble. They couldn’t have done enough and when we return to Marrakesh, there’s only one place for us to stay.

    Stayed in October 2024

  • Reviewed: 22 October 2024

    9.0
    A beautiful and characterful place to stay in the heart of the old Medina.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Almost impossible to find without a guide. You need to book the Riad’s driver from the airport. We didn’t realise this and found it challenging to locate the Riad!

    The very atmospheric courtyard, the lovely old rooms and the friendly staff.

    Stayed in October 2024

  • Reviewed: 25 September 2024

    10
    100% recommend Riad Jenaï!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Gorgeous Riad in a great location. Our room was spacious, clean, comfortable and beautifully decorated. So quiet, hard to believe when you’ve just been out and about in the Medina. The rooftop pool and terrace were welcome after a day of wandering or sightseeing, with the added bonus of a cold beer or wine from the self-serve mini bar. Breakfast was fresh and plentiful. Yannick, the owner, was really friendly and welcoming. Reda was amazing, so friendly and helpful, and nothing was a problem. 100% recommend Riad Jenaï!

    Stayed in September 2024

  • Reviewed: 12 September 2024

    10
    Outstanding moroccan hospitality in a beautiful and tranquil setting
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights

    Nothing

    We were warmly greeted by Yannik and Reda at this beautiful riad. They made every effort to take care of us during our trip from booking our airport transfers, dinner reservations, serving delicious breakfasts, touk touk rides and even helping us buy local spices and ingredients to ensure we got the best quality at a fair price. Reda's kindness made a lasting impression on my partner and I. We look forward to our return one day!

    Stayed in September 2024

  • Reviewed: 19 July 2024

    10
    An exotic escape
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    NA

    We feel completely at ease during our stay. Despite the heat of July, it was pleasant overall. The service and facilities were all up to and beyond our expectation, and we were happily spoiled. The room (the Terrasse) was beautifully decorated and spacious where we could relax. The bar and the courtyard was a real nice bonus, too. We also like the location of the riad. Inside the medina, but still free from the noise and busy crowd. We’ll definitely come back to Yannick’s place and look forward to meeting Reda and Khadija again!

    Stayed in July 2024

  • Reviewed: 27 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Finding the riad can be a little tricky. Signage from the main street would be helpful.

    From the minute we walked in it felt like we were staying with family. Yannick and Reda couldn't do enough to look after us.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    The receptionist was super efficient and the place is just a beautiful oasis in the medina. The only downside is that the bathroom didn't have a door. Every room is different so perhaps was just ours. Very quiet too. Strongly advice booking an airport pick up through the riad to make sure you find it. They printed our boarding passes for free which was great. Breakfast was good and the little tortoise was so so cute. If I return I'll chose it again. No cards are accepted.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Nothing!

    You couldn't get better than staying here. Made to feel so welcome, from Yannick's communication when booking to the service on arrival. Was met by the superb Reda when the taxi dropped us off, who walked us to the Riad and then served us welcome drinks and biscuits, sharing maps and top tips. Reda and Yannick were on hand during our stay and helped with any questions, excursions etc. Yannick and Reda really went the extra mile to make sure we were happy throughout our stay! Such a quiet location, yet so close to the action! Beautiful, large room, lovely terrace areas and plunge pool. Superb daily breakfast. Couldn't have asked for a better stay!

    Stayed in May 2024

  • Reviewed: 1 May 2024

    10
    Absolutely wonderful! Don’t hesitate to book!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing!

    Everything! The location is tucked away and very peaceful. The rooftop was fantastic for enjoying breakfast and we spent a couple of afternoons relaxing and using the pool. There is even an honesty bar and a fridge filled with drinks - perfect for hot afternoons or a late night drink under the stars when you return from dinner. The Riad has been beautifully and thoughtfully decorated with warm and vibrant Moroccan colours, rugs and furniture. From the magnificent orange trees in the central courtyard to the top terrace with views over the rooftops - Jenai has a warm and intimate feel. Our roof terrace room was just perfect and we loved staying up there. Yannick, Reda and Rajedah couldn’t have been more wonderful! They are a joyful trio and there is much laughter between them. They clearly love working together and do everything they can to make guests feel incredibly welcome and important. Breakfast was fantastic and set us up for the day. Our bedroom and bathroom were kept spotless and the tea tray refreshed every day by Rajedah. Nothing was too much trouble for Reda who was a delight and so keen to chat and give us information on where to go and how to get there. Yannick is a superb host and is so warm and welcoming. We have met three very special people and we feel so fortunate to have picked Jenai for our 5 day trip. Top tip. Ask Yannick to arrange your taxi to and from the airport. He will meet you at one of the Medina gates and take you to the Riad. Finding your way around the Medina is great fun - but less so when you have just arrived and have luggage, as cars cannot enter!

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Yannick was super welcoming and made us feel at home. The riad is exceptionally decorated throughout and inoecably clean. The breakfast was also fantastic and varied everyday - a mixture of breads, yogurts, fruit , pancakes , fresh coffee and orange juice. The service from "Reda" is very attentive, and they could not do more for us. Worth every penny.

    Stayed in April 2024

  • Reviewed: 18 February 2024

    10
    Beautiful Riad showcasing the best Marrakech has to offer!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    As we needed to do a bit of work, the WiFi was hit and miss, but just get a SIM card like we did instead!

    The Riad was phenomenal! It was beautiful, clean, quiet while being in a great location. Even down to the small things - the shower was pretty, the pool warm, towels fluffy, rooms beautifully kept. Big thanks to Reda who took excellent care of us.

    Stayed in February 2024

Showing 1 – 25

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