11 Derb Smara Kandil Sidi Abdelaziz, Medina, Medina, 40030 Marrakech, Morocco
#326 of 523 B&Bs and Inns in Marrakech
Guests' ChoiceBased on 134 hotel reviews
8.5Cleanliness
8.5
Comfort
8.4
Location
9.4
Facilities
8.2
Staff
9.4
Value for money
8.8
Free WiFi
9.3
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End of dialog contentReviewed: 26 April 2022
Emanuele
Spain100% recommended! Very nice breakfast, clean and comfy room and super close to the main square (about 10 min walking). A special mention to the staff, they are absolutely amazing! They received us with their great moroccan tea and explained us everything about the place and their culture. During our stay they were always friendly and we shared many special moments and interesting conversations. We were 2 girls traveling alone and we couldn't have felt safer. Thank you so much!
Stayed in April 2022
Reviewed: 23 April 2022
Jose
SpainKind attention Very good breakfast Staff willing to collaborate Very clean rooms
Stayed in April 2022
Reviewed: 6 April 2025
Suzy
United KingdomAll of it.
Very dated - do not believe the photos of other reviews. The place is dirty and needs lots of maintenance! Dangerous in places. No light in shower and then it became full of water and slippery. No privacy in downstairs room when young male worker would sit outside the window on his phone listening to YouTube clips all day. No bar, no spa and no room service! We came back one day to discover everyone had gone out and we couldn’t get into the road - a neighbour kindly took us in. Breakfast was basic and the same each day pancakes honey and a laughing cow cheese! No plates given to eat from. And when we asked only one would be given!! No pillow protectors so you could smell the previous occupant’s scent of the pillow at night - grim! Would not recommend at all! I had written a more delicate review than this and was asked to remove it by manager - but I don’t want to let others waste their hard earned money here. It’s grim! And then they give you the hard sell for excursions - we have spent much time in Morocco - and many times in Marrakesh - we just wanted to chill. Hamman and Secret Garden and visit friends we had made on previous trips - and explained this when we arrived. Bug every time the young worker saw us he would try to push things. Really rude. How about a bike hire, I am a disabled lady, almost 60, so not even appropriate!
Stayed in April 2025
Reviewed: 2 January 2025
Veaceslav
United KingdomAir condition didn't work well. It wasn't warm enough.
Very helpful staff. Excellent breakfast.
Stayed in January 2025
Reviewed: 18 December 2024
Ikaf
Romaniastaff was terrible, very unfriendly Mohhamed, was hard for him prepare cup of coffee. Im not recomend this hotel.
location was great
Stayed in December 2024
Reviewed: 12 October 2024
Julia
United StatesThe windows all faced the inner area of the Riad so the only way you could sleep with privacy was to close them, making the room pitch black and forcing the use of the AC. The walls in the bathroom were not clean. Cleanliness was lacking
The location in the center of the Medina was amazing
Stayed in October 2024
Reviewed: 4 October 2024
Rachid
United KingdomThe staff
The location
Stayed in September 2024
Reviewed: 24 April 2024
Vercoe
AustraliaThere was no-fresh fruit which would have been nice
The breakfast was nice but basic..lots of bread products.
Stayed in April 2024
Reviewed: 25 June 2023
נטלי
IsraelRoom had no windows No fresh air at all
The staff only
Stayed in June 2023
Reviewed: 13 May 2023
Robin
AustraliaAir con couldn't be adjusted and blasted really cold air on high fan. Quite a lot of mould in the bathroom and the shower head wasn't good. We were asked to pay on arrival and it had to be cash. Also we had become used to being offered mint tea on arrival, which didn't happen. And the staff got a better breakfast than us ... eggs for instance, which we saw in the dining area once all the guests had finished 😆
Location in the medina is good but the riad is hard to find. A sign at the alley entrance would help. But we called and someone came to guide us which was nice.
Stayed in May 2023
Reviewed: 11 May 2023
Raphael
SwitzerlandOffer only coffee, no renversée , no fruit
Too much bread
Stayed in May 2023
Reviewed: 9 May 2023
Lilian
BrazilThe plugs were barely working, toilet had no windows and the sound proof room did not exist
Very good location
Stayed in May 2023
Reviewed: 9 March 2023
Jing
United Statesbroken toilet fan, smelly toilet, small toilet, bad insulated window with load speeding staff
location, style
Stayed in March 2023
Reviewed: 5 January 2023
Luo
FranceThe room facilities are relatively old, the hair dryer is not very easy to use, we are covered with blankets at night, I don't know if they have been washed. The sound insulation of the room is not very good, and there are often cheering young people on the street in the middle of the night, so I never fell asleep.
The manager is very friendly and the breakfast is delicious
Stayed in January 2023
Reviewed: 26 December 2022
Andrea
United Statesthey could be a bit more organized - they give you two soaps, but they don’t even know which one is the shampoo and which one is the body soap. they don’t provide hand soap. Room was noisy but I guess that’s normal in Medina.
very nice Riad - staff is helpful and friendly
Stayed in December 2022
Reviewed: 28 November 2022
Ugnius
LithuaniaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 15 June 2022
Cornelia
SpainThe rooms lacked privacy, it was too easy to look in from the interior patio, but if you wanted fresh air you had to open them wide.
Good location.
Stayed in May 2022
Reviewed: 6 January 2024
Anonymous
United KingdomEverything great
Staff were great, made me feel right at home. Always looked out for me…
Stayed in January 2024
Reviewed: 8 November 2023
Anonymous
Croatia/
Like first time. Excellent!
Stayed in November 2023
Reviewed: 8 November 2023
Anonymous
Croatia/
Location and the host were both incredible! We came on two seperate occasions in between our excursions (which was also arranged by the host) and our experience was nothing short of amazing. Great value for money, delicious and diverse breakfast that was on several occasions made earlier so we can eat before travel/excursions. We had many questions which were all not only answered but the host would take us personally to the hidden gems of Marrakech. Communication was clear and all of our needs were met!
Stayed in November 2023
Reviewed: 9 February 2025
Ka-hung
United KingdomThere are no comments available for this review
Stayed in February 2025
Reviewed: 1 October 2024
Rawna
QatarThere are no comments available for this review
Stayed in October 2024
Reviewed: 29 September 2024
Larissa
AustraliaThere are no comments available for this review
Stayed in September 2024
Reviewed: 13 September 2024
Rafael
PortugalThere are no comments available for this review
Stayed in September 2024
Reviewed: 13 September 2024
Pavan
United KingdomThere are no comments available for this review
Stayed in September 2024
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