staff are lovely, friendly and helpful

Stayed in April 2024

The Medina is quite messy (not the fault of the hotel)

Gear Location, calm place comparing to the hustle of the Medina

Stayed in April 2024

Absolutely nothing: we loved staying in this riad.

Being situated only five minutes walk from the main square and two minutes from our favourite Marrakech restaurant not to mention the souks and many street food options this riad's location is absolutely perfect, an elegant and spacious oasis of calm in the hectic medina. It's decor is of a high standard and is in a contemporary but still very Moroccan style. The staff were all charming and very helpful, offering all the information, help and assistance that you could require. The breakfast was in a typical Moroccan hotel style but done to a high standard and the coffee was exceptional. To begin the day in such oppulent surroundings was a delight. Proximity to a mosque and it's regular calls to prayer might be a problem for some (I'm a light sleeper) but we love the sound and thoroughly enjoy being immersed in this aspect of Moroccan life. The roof terrace offers somewhere peaceful to chill out and there are great views of the Atlas mountains (snow-capped on our March visit) on the horizon. We've been visiting Marrakech for over twenty years, always staying in the medina, and this is definitely one of best riads we've ever stayed in.

Stayed in March 2024

the dining area was luxuriously beautiful. breakfast was such a treat!

Stayed in February 2024

In the Clava Room: -listed as soundproof but definitely was not - we could hear people talking in the lobby -shower pressure was not great -room looked bigger in the photos -have found better value for money in other parts of Morocco, but it may be on par with other accommodations in Marrakech

-good location, well-signed and easy to find on Google Maps -good breakfast -comfortable bed -friendly staff -Netflix and YouTube available on the TV

Stayed in March 2024

Spa was not free for guests, we could not use it

Very nice personel, cleanness, location

Stayed in March 2024

Had to leave too soon

A 10 plus staff amazing Love the place

Stayed in February 2024

Very nice Villa, excellent staff, and the jacuzzi was a nice treat after an exhausting day.

Stayed in February 2024

Staff extremely responsive. We had an early flight the next morning and the staff accommodated us providing the breakfast before the start time. Staff also arranged our airport transfer. We will stay again!

Stayed in December 2023

Location

Friendly staff , hygiene

Stayed in February 2024

Location, wonderful staff helped us plan a day trip. Explained all the high points for our visit, offered excellent food and service.

Stayed in February 2024

We stayed in the wonderful 4-bedroom house, which was honestly a magical stay. The rooms and facilities were fantastic. Location was prime, being only minutes away from the heart of the madinah and its wonderful chaos. From the moment we arrived, we were greeted by Hasan, who was so helpful and hardworking in getting our bags to and from our rooms. This was followed by Ayman, who gave us all the necessary information we needed for our stay. Our favourite though, the beautiful Jamileh (chef) that made our stay so extra special. Apart from her excellent breakfast/cooking each morning, her kindness was unmatched. If you get the opportunity to go to Marrakesh, I would highly recommend you stay at Riad L'Etoile D'Orient. Especially if you are a bigger group, staying in the 4-bedroom house would be the perfect stay in Marrakesh.

Stayed in November 2023

Only the Wi-Fi of the hotel was not so good.

Our stay was amazing, the staff was super helpful and friendly, very good breakfast and dinner.

Stayed in December 2023

Absolutly Nothing it was all fabulous The staff were so nice and accommodating and made my daughters birthday very special. Ibrahim and all the staff were always there for us arranging anything we wanted.

Location. Staff, food,

Stayed in December 2023

Everything was impecable!

We got the bungalow for the couple of days we spent in Marrakech. This was a state of the art small house close to the Riad. Yakouts took care of provide us with warm food as we arrived late. Houda made us breakfast for us and made sure we had breakfast the following morning when we had to leave early to our tour. The amazing staff: Hayat, Ahibok were so lovely and hepful.

Stayed in October 2023

Not the best part of the Medina

Confortable bed. Nice staff

Stayed in December 2023

The staff at this hotel were amazing. They were attentive, friendly and helpful, when offering a lot of help when we became unwell. It was clean and the breakfasts were great too. Perfect central location within easy distance of attractions.

Stayed in November 2023

Nice service from staff

Stayed in November 2023

The room is not the biggest I have seen in my past experiences, but I already knew it when I booked. I think riads in Marrakech are smaller than riads in other cities like Fez. Even though the room is small, it is functional, it does not smell, and there is a perfect working air conditioning

I liked everything about this riad. We had a great experience before departure as the communication with the staff was quick and easy (we already knew about the menu and the SPA treatments). It easy to reach since the main square is very close, so you don't have to walk a long distance with the luggage. The staff was amazing, friendly, kind, helpful, and they gave us plenty of advice about Marrakech. Dinner was amazing and delicious, and the breakfast satisfying. We also had a SPA treatment which was definitely worth it (hammam and massage)! The room is comfortable, towels are big, water is hot, there are a air dryer and a fridge, air conditioning works well. There is a jacuzzi on the top floor but we did not use it in December; the terrace is nice with tables and chairs

Stayed in December 2023

The only con I can think about is the lack of phonic isolation of the rooms.

Location, availability of staff and the quality of the meals available upon request.

Stayed in December 2023

The rooms are not soundproof and you could hear people talking and their movements outside the room. Although it wasn’t an issue for us as we did not mind the noise and it did not affect us. The Riad’s are like home and you can’t expect sound proofing like hotels

The riad is located in the heart of the medina and is easily accessible to attractions nearby. The staff were very friendly throughout our stay. The breakfast was excellent and perfect portion sizes. Lots of food options nearby.

Stayed in December 2023

The staff were amazing. Such wonderful kind people. The breakfast was brilliant. The bed was so comfy!

Stayed in December 2023

Nothing

Small and attentive, great breakfast very helpful people - good location

Stayed in December 2023

I would not change anything

the riad is gorgeous and the staff very friendly and helpful. they gave us a concise talk about places of interest and made taxi reservations to take us back to the airport

Stayed in November 2023

Nothing major to note. Riads in general tend to be on the smaller side in size, and I normally prefer more spacious rooms.

The location is great, only few minutes away from the main square. The street is sketchy, but the riad itself is beautiful inside (normal for riads to be plain on the outside). The owners are exceptionally nice and very communicative, helpful about everything. They even woke up earlier to prepare our breakfast at 6:30 as we had a planned trip to the desert and had to leave by 7am.

Stayed in November 2023