Nothing. It was all super.

This is a fantastic place to stay in a prime location in the Medina. It's a cool and quiet place to relax just a few minutes walk from the hustle and bustle of the souks. Yousif and Ali were amazing hosts and sorted everything out for us including airport taxi transfers. Yousif met us from the taxi drop off and accompanied us to the hotel. They prepared delicious breakfasts every day and mint tea when we arrived back from days out. The rooms were so authentic and meticulously cleaned each day. The roof terrace is an extra bonus and is wonderful to enjoy a mint tea, watch the sunset over the Koutoubia mosque and listen to the call to prayer. I would highly recommend staying here for an authentic Moroccan experience.

Stayed in March 2025

I had a really nice stay at riad. The place is stylish and comfortable, with a lovely mix of Moroccan charm and modern touches. It’s easy to find, which is a big plus when you’re exploring the Medina. Inside, it’s calm and quiet, making it a great place to relax. The breakfast was fresh and tasty, a perfect way to start the day. I definitely recommend it.

Stayed in February 2025

The thing with Riads is (and I assume that’s the case for most of them), that the rooms are quite small and noise is traveling easily, so if you need some privacy I would stay in a „normal“ hotel instead. In general, Marrakech was quite pricy in relation to what you receive, which is for sure not the fault of our hosts.

The managers are super nice and helpful. The Riad is very lovely and well maintained. It is within the Medina, super close to the souks, but but at the end of a small street, so it’s not noisy from the outside. The breakfast was lovely arranged. Thanks a lot to our hosts for a nice stay!

Stayed in March 2025

N/A

Breakfast was a mixture of sweet and savoury treats that set us up for the day. The staff was on hand and ready to help set up tours or providing relaxing mint tea after long day out. The right blend of support when required.

Stayed in March 2025

No privacy! When staying at this riad, you should be aware that there is absolutely no sound isolation whatsoever - you can literally hear every sound your neighbors are making, either whispering loudly, talking, laughing, arguing or lovemaking :) Tiny space! The room was as big as the bed, so if you are a bit claustrophobic, maybe not the best choice for you.

The authenticity! It was like travelling back in time to fairy tales. Excellent location! Located within the Medina and just a few steps away from all the colorful souks. Extremely comfortable bed! Most polite, helpful and quiet staff!

Stayed in March 2025

The Charm and the authentic location, the staff the beds and waking up with the birds

Stayed in February 2025

The route to the Riad was sometimes smelling of cats.

Location, the staff were excellent, courteous, friendly and looked after us very well. Breakfast was very good.

Stayed in February 2025

Beautifully tucked Riad yet a stone throw away from the main attractions Marrakech has to offer. Quiet and peaceful Riad. Ali and Yousuf were wonderful hosts, the breakfast is more than what you can ask for. Highly recommended!

Stayed in January 2025

I loved everything

The owners of this riad are very lucky to have their staff working there. Such lovely, hospitable people - nothing is too much trouble for them. I'll ve back soon inchallah.

Stayed in December 2024

Weak water pressure in the shower. Other than that everything was great.

We had a great stay at Riad Papillon. The staff were friendly and helpful, and the breakfast was great. The room was cleaned to a very good standard every day. It is also in a great location for a first visit to Marrakech.

Stayed in December 2024

It can be a bit tricky at first to find as it is deep in the alley.

It is situated very close in the old Medina, and walking distance from general attractions. It is tucked away and is very quiet peaceful within a busy part of the city.

Stayed in December 2024

- breakfasts were basic and got same-y - noise travels from rooms across the riad (though I imagine this is typical of all the riads because of how they are built)

- staff were kind and helpful. They were present at all times (24/7) and will go out of their way to helpS - rooms were cleaned and freshened up daily - in a handy location to explore the medina - pleased with the value for money you get at this property

Stayed in December 2024

Nothing

The riad was very clean and the room was cleaned daily with fresh towels. It had a pleasant feel with a large roof top terrace. Breakfast was good. We ate at the riad one evening and it was very tasty. The service was great. Best of all were the staff. They were extremely friendly and helpful, particularly Ali who arranged excursions - nothing was too much trouble. We felt safe and it was a little sanctuary away from the hustle and bustle of the nearby souks. The location was excellent. I would definitely recommend it to my friends.

Stayed in November 2024

Nothing - it was perfect and we’d stay there again

So peaceful and beautiful. A lovely retreat from the pace of Marrakesh old town. The staff looked after us amazingly.

Stayed in November 2024

Very beautiful riad in the heart of Marrakesh and really a quiet place to calm down after a busy day in the city. We especially liked our host Youssef!

Stayed in September 2024

Nothing

From my welcome in the early hours of the morning to the serene setting, lovely breakfast, and consistently attentive service, I am very happy with Riad Papillon. Many thanks to Ali and Omar.

Stayed in September 2024

Breakfast could be improved!

We had a wonderful time at the riad! Very helpful and kind staff.

Stayed in June 2024

There was only one flaw my partner and I saw. We went on a trip to the desert, which was recommended and booked by the host. The trip was a little bit pricier than what you would find on booking.com, and we had a problem with the food. The trip included a dinner and a show, but we ended up waiting 2h for the food and missed the show as a result. We told the host what happened and he was very apologetic.

The host was very nice and very helpful. He waited for us with dinner (extra cost), and even gave us some packed food at 7am when we left for the airport. The food is very delicious, and you can ask for tea/coffee and eggs if you wish. The property itself is gorgeous. Even when there are 40 degrees outside the property remains cold and very relaxing (AC is provided in the room in case it gets too cold/hot). The cleaning staff is amazing, they cleaned our room every morning. The host constantly checked in on us, and helped us with any requests and advice about the city we had.

Stayed in June 2024

Nothing to dislike

Location & it’s charm

Stayed in June 2024

My only tiny criticism is that I would have liked better lighting over the bathroom mirror, (it was very dark in there) because I’m a girl and I wear makeup. 😉

Super location for an authentic stay within the Médina. Our hosts were very welcoming and helpful, offering maps and recommending places to visit! The breakfasts were excellent, we also pre-ordered dinner on our first night as we arrived late..a traditional Moroccan meal was served and it was delicious and great value. The Riad did not serve alcohol, but happy for us to buy our own (fridge in room) and supplied us with glasses so we could have apéros on their roof top terrace. A gem of a place in Marrakech that I would highly recommend! ⭐️⭐️⭐️⭐️

Stayed in June 2024

Echo within the riad so you could hear other guests. No variation on the breakfast.

A small Beautiful courtyard riad . Ali and Hassan are very helpful and went out of their way to make our stay wonderful. Abundant breakfast, the dinner we ordered was delicious and they heated it up the next day as it was huge. Lovely toiletries in the bathroom. Close to everything In The Medina. Very quiet.

Stayed in May 2024

Our room can do with a couple more wall plugs for charging.

I loved everything about this property and it’s wonderful and friendly staff. I cannot express how grateful I am to Ali, Yousef and the smiling ladies of Riad Papillon for making our stay so special and because of them I have an extremely happy mother. They were so patient and attentive throughout our stay and were always happy for a friendly chat. They certainly went above and beyond my expectations. This amazing Riad is nestled far enough from the hustle and bustle of the busy Medina, yet close enough to walk to Jamaa El Fnaa and all the attractions. With Ali’s help and advice, I was able to navigate without too much difficulty around the Medina. Our room, Hibiscus, has two very comfortable single beds, a gorgeously decorated shower room and a good air con. It’s spacious enough for two people to move around comfortably. We didn’t get to use the TV, we were far too tired from the days activities. Breakfast was a feast. Fresh fruits, pastries, bread, olives, dates, yogurt and eggs. Very good coffee! You won’t want lunch after you have your breakfast. I would highly recommend having your first evening meal at the Riad. It was so delicious, and like breakfast it’s a feast. Ali & Yousef, thank you again and I’ll be seeing you both soon! Take care

Stayed in April 2024

It was a bit difficult to find,and a bit isolated, but a lot in the Medina is. On that note it was comforting to find we were being, escorted without our knowing by a safety person when we were out late one evening!

Ali was so warm and welcoming and helpful. The other staff, cook and housekeeper ( I am sorry we did not get their names) were so kind and accommodating.The accommodation was a little Oasis in the Medina, so clean, quiet and adorable. I highly recommend it!

Stayed in April 2024

Could have done with a cupboard or table to put clothes on.

Location and staff were excellent

Stayed in April 2024