We had a lovely expérience in the Riad Sanwa. The room was a nice typical style, the terace was very nice in the morning with a nice breakfast with typical maroccan food. We also took a cooking course with Hind that teached us a nice marrocan receipe for tagine and for a starter salade. Yahia was also helping with the english translation. I want to thanks all the persons from the riad Mourrad, Hind, Yahia, Sebastian that were very kind, helpful and made our stay a great stay in Marrakech. I give them a 5 star rating.

Stayed in March 2024

Everything , really friendly

Stayed in March 2024

Could improve on mode of payment in the property to accept card payments. But other than that, all good! :)

The team are amazing in providing service to guests. Special shoutout to Nissrine and Hamza :)

Stayed in February 2024

Nothing

Great location, awesome staff !!

Stayed in March 2024

Very good staff, Location and super clean ! Breakfast on the rooftop was very good ! Go for this Riad !

Stayed in February 2024

Very beautiful riad, in the center of the medina. The staff was so kind and helpful, they made us feel very comfortable. The breakfasts were very good, with some local food. I asked if they could make a vegan breakfast and they did, always making sure we had enough food/drinks. Overall, we loved it! We hope to go back one day, and thank you to the wonderful staff

Stayed in February 2024

It is very cosy. Amazing roof top and hospitality. Location could not be better.

Stayed in February 2024

Nothing

Mourad, Ashraf, Hamza, Nistrine, Sanaa, Hind: We cannot thank you enough :-) Our stay with you was amazing. The mutual positivity, sociability and good will of all of you made it so worth staying at Riad Sanwa. The location was ideal and the Riad very clean and beautifully decorated. The breakfast was great, abundant and varied and we could eat it on the rooftop which was a plus. Without a doubt we will be staying with you next time we go to Marrakech (hopefully soon). I cannot stress how at home and looked after we felt. The staff are such a dedicated team of people who go above and beyond what is required. Mourad accompanied us around the Medina one morning during our stay for a good hour ( I believe in his free time) giving us advice and helping us out with purchases etc, Thank you!! On our last night we chatted for a long while with Ashraf, what a lovely guy and full of information. It was the perfect ending to our stay. He even accompanied us to our taxi ( since they are unable to access the winding, narrow streets of the Medina. Thank you to all involved ❤️ From Gina and Mariano

Stayed in February 2024

Great location, lovely staffs, clean and nice interior design.

Stayed in January 2024

Slightly off putting location as have to go down a small alleyway but there were no issues here.

Riad Sanwa had everything we needed for our stay. The bedroom was clean and private, we felt very safe staying here. The staff were amazing and were the best!

Stayed in January 2024

The staff was extremely service minded and helpful. They both helped find and escort us to the Riad and assisted with an additional odd request. They have our highest recommendations.

Stayed in January 2024

Everything was good. The staff was amazing.

Center of Marrakesh , everything is walking distance. Staff was amazing. New and very clean place. Comfy feeling.

Stayed in January 2024

Staff underqualified. Not easy to arrived.

Nice location.

Stayed in December 2023

Staff underqualified. Not easy to arrived.

Nice location.

Stayed in December 2023

We had to wait for the host to open the riad and let us in around 10 minutes on the street at night. It was very noisy and difficult to sleep. We were not offered to have breakfast 30 min earlier than it was established. The blankets were a bit tired. Also, be careful with people offering you to help you with your luggage, they don´t work in this riad and ask you for 20 euros for carrying your luggage for 2 minutes.

The location is good. The room had everything we needed.

Stayed in April 2025

I think the property could be cleaner. If you walked barefoot on the floor you could feel dust. The bathroom also was not 100% clean.

The property was in a great location! Both Simo and Yaya were great hosts, helping with everything we required.

Stayed in April 2025

We booked a day trip to Ourika Valley, paying for the full tour, which explicitly excluded lunch. These were the conditions we discussed with Hamza, the hotel receptionist who helped us arrange the tour. At the end of the tour, to our surprise, we were told we had to pay separately for the tour guide's services, with the fee being almost the same as the cost of the tour itself. This service was presented as part of the package, but we were informed of this additional charge only at the end of the tour, making it a complete scam. We called the receptionist, who distanced himself from the situation, claiming that we had chosen to hire this guide, even though he had assured us that everything was included. There was no attempt to apologize for the situation, and we were left to deal with the issue on our own, otherwise we would be stranded in the middle of nowhere. We expected the hotel and its services to live up to what they advertise, but it has been a complete disappointment. A scam of this nature in a hotel like this is unacceptable. I strongly advise against booking any type of service with this hotel. The room has no windows, so ventilation relies on you leaving the AC on even though you don't need it.

Great cost-benefit rate. Cheap hotel in the heart of the medina, meaning you can walk everywhere. Good freshly made breakfast served on the rooftop. Option to bring your own food and drinks and eat them at the rooftop.

Stayed in November 2024

Unfortunately, our room didn’t have a window which made it feel “closed”. Also, given the lack of a window and the structure of the riad, there was mould in the room and in bathroom.

The location is perfect, right in the centre of Medina but away from the main alleys and noise. The staff is awesome: friendly, helpful and they’re doing everything to make you welcome. Also, they give you a lot of tips on the city and tell you stories and secrets.

Stayed in October 2024

The bed was the worst I have ever had in my travels! An absolute shocker. Room 5. Lumpy and half soft, half hard... just needs to be replaced. I have told the staff and they promise to change it. Avoid room 5.

Great location. Staff super friendly and helpful with information.

Stayed in June 2024

Rooms appear bigger than they are.

Super kind staff.

Stayed in April 2024

Lack of window in the room

Good communication with owner

Stayed in April 2024

There was little respect for the quiet hours from 10pm. Staff tended to have long and loud conversations with guests returning late which affected other guests trying to sleep. I would advise to absolutely avoid the rooms close to the reception area if you are a light sleeper. I am not sure if daily cleaning of the rooms is offered as my room was not cleaned for the 5 nights I stayed.

The location is perfect as it is right in the middle of the Medina. However, it is not the best option if you are looking for holiday type relaxation. The breakfast service was good.

Stayed in March 2024

The bed in the single room is very small and short. It was not comfortable and the room was not 100% clean. It was very noisy because the reception is just some stairs down and you hear everyone talking...

The staff was very welcoming and supportive all the time. The roof top location is very great with a view over the city and the delicious local breakfast is served there. But also a nice spot for sunset over Marrakech. Even the location is very nice within the souks.

Stayed in March 2024

Staff talking super loud, you won't be able to rest The bathroom doesn't have door. It's super inconvenient Very rude management team. Definitely not Moroccan hospitality

Good coffee I WILL NEVER GO BACK. So far the worst experience ever in Marrocos

Stayed in February 2024