The location was great, walking distance to taghazout. Staff and facilities were good, although I didn't expect the resort to be so big! I would say it would have been good if there were a beach bar, other hotels on the same beach have a few. Otherwise the staff were very friendly and helpful. I know it's not high on the list of things, but I feel a better range of drinks would be good.

Stayed in April 2025

The hotel and bedrooms were spacious, clean, comfortable and well-equipped. There was a very wide choice of good quality food available for all meals. The staff were very polite and friendly. The local town of Taghazout is just a short walk away along the well-maintained beachfront path.

Stayed in March 2025

WiFi is non existent in some areas, had to change rooms. No amenities kit in bathroom or small bottles of shampoo, conditioner etc, not five star standard. Restaurant is canteen like, very noisy and food average. Didn’t try the other restaurants as I heard other guests saying they are not good. Saw a member of staff drop a knife then put it back on table. Another staff member at pool bar told my husband off for speaking to him in French stating he’s speaks Arabic.

Hotel is spacious with well kept gardens. Lounge bar well designed. Rooms are large with plenty of wardrobe space. Staff very friendly.

Stayed in March 2025

The local spirits were horrible and no option to buy international versions.

The architecture, rooms, food, pools

Stayed in March 2025

The cleaning needs to be improved there was days where food was left outside for a long time. My sister’s room had an ant infestation and at first nothing was done but when we spike with the manager they offered a room change. Also the air con is centrally managed which meant that in the winter the rooms were stuffy.

The hotel was beautiful the rooms are slightly outdated and needs more renovation. The staff were amazing, friendly and the Christmas dinner offered was phenomenal.

Stayed in December 2024

The corridor to our room was a disgrace and a dumping ground - not 5 star at all. Very low quality toiletries and towels. Only soft drinks in the mini bar. The pool area was very crowded even in low season.

Rooms and grounds are very well maintained and the overall feeling is very high end - with the exception of the corridors. Wine was very good for an all inclusive. The vast majority of staff were very friendly and helpful. Breakfast and lunch were good but the main evening buffet was of a lower standard and often lacked choice with items not replaced/refilled.

Stayed in March 2025

The beach is beautiful, but the private area for the hotel guests could be so much better, make it more like a beach club vibe (like other hotels in the area)

Friendly service by all staff members. Great bar areas inside and out. Rooms were very comfortable and big, with great views. The grounds were kept spotless. The speciality dining options made a great change from the buffet,make sure you book in advance. The animation team were great, always walking around with smiles, never pushy, just wanted to make sure we were aware of the activities available. The cats were lovely, so nice that the hotel accommodates them, such a nice change

Stayed in March 2025

I may have misread that the all-inclusive included premium brand drinks. If you like Martini and Pastis you’re ok but gin/vodka/rum/Baileys are all Imitation

The location is excellent. The facilities are really good and the grounds are fabulous. The staff are generally very good.

Stayed in February 2025

The hotel was clean but the room cleaning could have been better. We didn't have shampoo and conditioner in the room - you should bring your own. The wine and beer are mediocre - one choice. You have to wake up early in the morning to get a spot for a tan - people take their things to places - it's sad and annoying. We really like it and recommend it!

We really liked it. The service was very good. The hotel was in a good location and looked very beautiful. There were many activities in the hotel, which you could take part in but you didn't have to if you just wanted to relax. The food could be better, they do local food very well. Our trick was to add lemon and salt - it brought out the flavors more . We highly recommend it to families!

Stayed in February 2025

Rooms v spacious Plenty of communal areas

Stayed in February 2025

The hotel did have ants in the room, however was very minor. So as long as you’re not bringing food into the rooms it’s okay. Also, if you’re not a big fan of cats or allergic to cats then probably wouldn’t recommend staying.

Enjoyed my stay in this hotel. The views and aesthetics were amazing and the staff here was very pleasant.

Stayed in February 2025

Heated outdoor pool was not really heated. We booked this hotel specially to swim outside and the water was really cold.

Stayed in February 2025

The heated outdoor pool was cold. It was barely 20 degrees. We booked this hotel specially because it had a heated outdoor pool for the kids to play in and it was really disappointing.

The property was very clean, friendly staff, beautiful place!

Stayed in February 2025

For a resort of this size, they should have additional staff. If you asked for a service in the room, it could take ages. We asked for an iron and ironing board, but didn't get that. It was easier to go and get water bottles from the bar rather than trying reception and wait for someone to drop the bottles. Gym opening time is 8 AM to 7 PM. I think gym should be 24/7. OR at least open from 6 onwards. We were given twin beds when we asked for a King double. It wasn't however a big problem. Room should have beach slippers and a beach bag. We had to buy from the shop in reception. Rooms should also have bath robes which we did not get

Location. By the beach. Set up. Very luxurious. Excellent staff. . The lawns, trees, beach facilities, swimming pools, are all top notch. Food is good. Good value for money

Stayed in February 2025

Food could of been better but wasn’t as bad as people say on the reviews. Sometimes Staff at reception would not be interesting in helping you if you ask for help didn’t know if it was because they couldn’t understand us or was just rude

Hotel was amazing.

Stayed in February 2025

The food

The vibe and facilities

Stayed in February 2025

Animation

Nice

Stayed in February 2025

Too many stray cats . Needs upgrade umbrella and canopy shades to be a 5 star hotel

Good reception and helpful staff

Stayed in January 2025

Although they did not bother us as they kept away critters, there is lots of cats in and around hotel and restaurant. They are well looked after but I think it can be a shock if you were not expecting to see them.

Beautiful beach front property. Well maintained and lovely walk into the village. Staff are wonderful but with the vastness it’s impossible for them to remember everyone so we find tipping good service and they will ensure you are looked after.

Stayed in January 2025

I didn’t like the food, even the restaurants were poor quality i think I preferred the buffet. The plates were also always dirty and in one restaurant i was given a dirty knife and plate. We also came into a room fillies with cockroaches and had to move. The resort at night is almost too dark and walking alone did seem dangerous. I also didn’t like that dinner ended at 10pm which is very early. The desserts were also horrible.

The staff were amazing as well as the overall presentation

Stayed in January 2025

The food and wine really let the place down … there was no option to choose a decent bottle of wine even in the ala carte restaurants which we would have been very happy to pay for so we ended up eating dinner in taggazout or the Hyatt most nights

Stayed in January 2025

No shower gel or conditioner in rooms, small hairdryer not very good. Buffet feels like a canteen, very crowded and busy and everyone scrambling for food and limited reservations for the other restaurants.

Staff were lovely and friendly, pool areas are very pretty and well kept. Clean and tidy everywhere.

Stayed in January 2025

You had to make a reservation for the restaurants other the buffet. It was fully booked for the nights we stayed at the hotel and when you walked by, these à la carte restaurants were half empty!

Very good location. The breakfast was very good but always very crowded.

Stayed in January 2025

The food in stake house can be improved

The view of Atlantic Ocean, possibility to walk/along the ocean: clean, quiet etc., the staff was very polite and friendly. Delicious food, many swimming pools even in winter time. Many places to rest and have a drink.

Stayed in January 2025