15 Angle Rue Abou Bakr Seddiq et Omar Ben El Khattab - Hivernage - 40000 Marrakech, Hivernage, 40000 Marrakech, Morocco
#1199 of 1,300 hotels in Marrakech
Guests' ChoiceBased on 344 hotel reviews
7.4Cleanliness
7.8
Comfort
7.7
Location
8.4
Facilities
7.3
Staff
8.5
Value for money
7.6
Free WiFi
8.2
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End of dialog contentReviewed: 11 November 2022
Rachel
United Kingdomfriendly staff, great price and location will stay again
Stayed in November 2022
Reviewed: 18 October 2022
Uahooo74
EgyptThey stole my money by the Housekeeping
Nothing.. Except Idress
Stayed in October 2022
Reviewed: 17 October 2022
Uahooo74
EgyptThe hotel is not value for money paid... You can pay 10 euro more and have better quality near They stolen money from my bag and when I reported the case they deny and didn't offer to investigate the matter Please from my experience don't visit this place...
Nothing.. Only the two girls working in the reception... I don't remember the names.. But not lamia Idrees is the best man in marrakech always smiling and good behavior... Wish you the best brother idress
Stayed in October 2022
Reviewed: 15 October 2022
Benny22
United Kingdomeverything was perfect
Stayed in October 2022
Reviewed: 14 October 2022
Steve
Netherlandsperfect
Stayed in October 2022
Reviewed: 14 October 2022
Steve
Netherlandsreally nice hotel, staff was very kind. fantastic bedroom. bed was really comfortable.
Stayed in October 2022
Reviewed: 13 October 2022
Rafeek
United KingdomThe price was 800 dirhams And breakfast was not included and when I booked it it was included Would never ever book with your company You overcharged the price and was not as described Bad experience and over charged Just want to see if my my debit card has money taken out as I paid cash for my stay Overall bad experience
Stayed in October 2022
Reviewed: 5 October 2022
Dan
United KingdomVery very very poor hotel 110% not a 4 star. Internet doesn’t work cuts out non stop.I drop something on the floor just under my bed my hands came up with loads of dust and dirt (see photos) Women on the reception desk (at night ) rude dint seem worried about the internet not working.swimming pool is in the shade all day so dint even use.loud at Night all and all a 2 star hotel at best
Location was good porter was very nice and helpful close To airport
Stayed in October 2022
Reviewed: 24 September 2022
Marwan
Saudi Arabiathe staff ,Amera ,Sara,Idreas,Hamza the are the best all time so friendly and welcoming people. I always come because of them and recommend my friends to come because of them. big thank to them.. Marwan
Stayed in September 2022
Reviewed: 22 September 2022
Eydís
Icelandrashid and leila were very helpful, great customer service
Stayed in September 2022
Reviewed: 2 September 2022
Harjit
United KingdomThe hotel is very tired. The room was very old looking, the wardrobe was broken, the toilet was leaking and called the staff to sort, they mopped up and that was it. The Internet WiFi is very poor throughout the hotel, they couldn't even take my payment from card as the WiFi was that slow. The concierge guy made us feel uncomfortable as he just stands infront of you waiting for he's tip. The breakfast is very standard so don't expect a good selection buffet, very limited. The reception staff and breakfast staff are great though, very kind and helpful. I wouldn't book this hotel again. I rate it 2*
Location is great
Stayed in September 2022
Reviewed: 29 August 2022
Rajia
Francethe swimming pool was too small not even looks as a swimming pook no place to hang up no much facilities prices are high for the hotel
clean
Stayed in August 2022
Reviewed: 27 July 2022
Irfan
United KingdomGreat staff , during the day ameera look after us Very well ,every day room clean,night shift manager Abdul help us alot to explain about Jamil fana markeet and other attractions,Hamza was also very helpful and friendly.great experience will definitely recommended
Stayed in July 2022
Reviewed: 27 July 2022
Rawaz
NorwayEverything was perfect
The staff is the best and friendliest i have met in all of morocco. Hamza, Abderizak and Amira has been the most helpfull people we have met in all our stay. I 100% recomend this hotel to everyone. We were only going to stay here for one week, but because of the stff we extended our stay one more week. You will not find a hotel with more friendly and helpull staff. They really fo everything to make you feel at home and safe. Just ask and you will get.
Stayed in July 2022
Reviewed: 14 July 2022
Huisi
MoroccoIts bed sheet is a little bit dirty. Bit it's fine because I just stay there for one night.
It's located near the train station and it's safe for a girl to go outside in the night. The check-in staff and the security are really kind to help me find the place i want to go.
Stayed in June 2022
Reviewed: 16 June 2022
Hilmy
Abkhazia, Georgia"Terrible Tempo" Bad hotel. I can NOT recommend. The hotel in reality is NOT like how it seems in the photos. The WiFi is terrible- u struggle to get a connection Obviously no kettle or anything in the room as its just very basic but room is supposed to have two small bottles of water however even that wasn't there. When asked why no water I was told "we will send some". No water was sent. The next day i asked again, i was told the company didn't supply water . Same with WiFi struggled to connect and the second day, I was told to buy a simcard for basic Internet access. I bought the sim card and booked a different hotel online. In terms of location- there are better located hotels (Nassim Hotel is good this is where I booked when tempo hotel told me to but a simcard). In terms of price- its not cheap compared to other hotels that are better located within walking distance to all attractions and have way better services than "Terrible Tempo".
Bad hotel. Members of staff were pleasant Sarah, Amira, Rashid and Hamza. However the hotel is really terrible. I will not recommend. The hotel in reality is NOT like how it seems on the photos.
Stayed in June 2022
Reviewed: 15 June 2022
Hamed
United Kingdomit’s a very clean hotel and fantastic helpful staff
Stayed in June 2022
Reviewed: 10 June 2022
Ahmad
MoroccoNice location. Friendly and welcoming staff.
Stayed in June 2022
Reviewed: 29 May 2022
Jilali
United KingdomBig thanks to all the staff at tempoo hotel.alwyas helpful with a big smile in the face and more in particular concierge Rachid .
Stayed in May 2022
Reviewed: 10 May 2022
Shan
United KingdomThe hotel is very dated and tired. It needs updating e.g the carpets are completely worn out. The pool was out of use, the cafe wasn’t open although this was not mentioned at booking. The reception staff were confused and fairly cold and we had to initiate any conversations. The air conditioning in our room wasn’t working and at 38’c this was draining so we had to wait for 1.5 hours for a new room and then as a couple shared twin beds so not comfortable and very small dinghy rooms. Not the best hotel choice we’ve made in Marrakech as frequent visitors.
The location is excellent. The Hotel is situated right in the heart of Marrakech by the train station and other amenities.
Stayed in May 2022
Reviewed: 2 May 2022
Mk
NetherlandsNothing.
The quality and the kindness of the staff. Sara at the reception was very professional and helpful with finding a restaurant for Iftar (Ramadan). Thank you Sara.
Stayed in April 2022
Reviewed: 22 May 2023
Anonymous
United Stateslocation was decent
Stayed in May 2023
Reviewed: 5 November 2022
Anonymous
United Statesthe stuff we’re so nice the rooms are clean
it was near to train station was able to find taxi easily
Stayed in November 2022
Reviewed: 2 January 2024
Anonymous
IrelandAbsolutely terrible experience Couldn’t sleep as window would not close when asked for a room change was told it was not possible … didn’t have a problem taking our money paid 70 euro per night and wouldn’t refund for the second as we wanted to move to another hotel Just want people to beware .. money grabbing robbers who doesn’t care about anyone .. place was freezing as was the breakfast area Avoid … Avoid
Stayed in December 2023
Reviewed: 28 May 2023
Anonymous
United Kingdomiron was broke gym was out of use only single cards available
relaxed friendly breakfast
Stayed in May 2023
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