Perfect experience. Outstanding kind staff

Stayed in March 2025

The only thing I couldn't fine myself in the morning how to switch light in the gym)

Everything was perfect

Stayed in January 2025

Very nice

Stayed in December 2024

Beautiful hotel and very high end.

Stayed in November 2024

Not on the most salubrious of streets. Settle the bill early as card reader kept disconnecting. Likely a problem across much of Yangon.

Great hotel, nice atmosphere. Very accommodating when my flight was cancelled. Great value.

Stayed in October 2024

Nothing

Location is excellent as is the whole atmosphere of the hotel. It's just a very interesting place to be as it has history. This gives the hotel a different feel altogether compared to other hotels.

Stayed in September 2024

Breakfast has limited option, Can include more varieties.

Its an awesome hotel in Downtown, Yangon. The rooms are clean and quite specious with all amenities. I had a great stay would definitely recommend fellow business travelers to stay at this hotel.

Stayed in September 2024

No

Staff are very cordial, especially Raja

Stayed in September 2024

Not about the hotel itself, I just didn’t expect the surrounding area. It’s in downtown, so near everything which is good. I’m okay with the side vendors, unruly parked cars and narrow street in general. Just didn’t expect it right outside the hotel. But I know that’s something the management can’t do anything about so I guess it just took me off guard.

Everything. The room, facilities, staff, food. Exceptional!

Stayed in August 2024

Nothing to dislike. It was magnificent.

Exceptional. From the staff, to the facilities, to the decor.

Stayed in August 2024

Everything was amazing - looks brand new and was spotless. Food was delicious - but the real stars were the staff. Just amazing.

Stayed in August 2024

All good. Just The washroom door need to check

Very good experience at excelsior hotel. Nice hotel. Nice room. Nice breakfast, room have coffee machine. Save my day

Stayed in July 2024

No swimming pool

Amazing design quality food

Stayed in May 2024

Great downtown location - the restaurant in the hotel is amazing .Staff are so helpful - they really go out of their way to provide you with a luxury experience. The suite was absolutely incredible - highly recommend this hotel.

Stayed in April 2024

Couple of items that I think they need improvement is their mode of payment. When I was booking the room no pre-payment option available; normally, this is not a problem but paying at the hotel is a little tricky. You can pay with cash but when paying with US dollars you need to have exact amount with you since they don't have small bill in US dollars for change. You can pay with Myanmar Kyats but it would turn out you'll be paying for more because the exchange rate is almost half the value. You can pay with Credit Card but I only saw one credit card machine. Also, probably because they're not fully operational yet but hotel hallways are not airconditioned so it's very warm walking to the room.

The hotel is beautiful-- lobby and room! Hotel decoration is reminiscent of old world charm with modern facilities. My room was also very spacious; bathroom fixtures (faucets, shower, bathtub) are topnotch and can even out-do many luxury hotels. All staff of the hotel I interacted with are very accommodating and friendly-- from their manager to bell staff. I was very impressed by the level of service they provided. The hotel is still not fully operational when I stayed; only 2 floors are open and other floors are under renovation so I hope that the level of exemptional service remains when they are back to full operations. Interestingly, outside of the hotel is a stark contrast when you stepped-in inside the hotel. It's probably how many felt during the colonial times--- hectic and busy outside with locals gathering and inside the hotel is quite and luxurious.

Stayed in March 2024

We didn’t stay long enough! The WiFi was patchy so can’t do video calls but the staff, yet again, found a solution and I didn’t find this a major issue.

I read a lot of reviews when selecting hotels on booking.com but rarely do I provide a review myself. This is absolutely the place to stay in Yangon. The hotel is one of the most beautiful and well appointed hotels I’ve ever stayed in - it rivals beautiful 5 star hotels in London or New York but at a fraction of the price. But the real stand out is the staff - they made us feel safe, secure, always friendly and nothing was too much trouble. Myanmar has significant challenges with civil unrest and yet this hotel - amid great difficulty - stays open and provides an exceptional, safe and friendly experience. So many other large international hotels have shut - it’s a testament to the staff and owners this hotel remains open and running in such a professional way. Breakfast was delicious and we also had lunch and dinner at the hotel - all three I can recommend. I also tried the spa and had a Burma massage and it was great. We loved Yangon and we loved this hotel!

Stayed in March 2024

The hotel is stunning and the staff is polite and professional. Absolutely recommended.

Stayed in March 2024

Great design, refinement, attentive staff. A true boutique hotel. Everything was perfect !

Stayed in March 2024

This hotel is totally unlike other hotels. Housekeeping, restaurant, doorman so friendly so there is NOTHING you will not like. They are perfect hosts.

This hotel is the 'Baby Strand' and located on a side street near the real/actual Strand, which is currently a Rosewood Hotel.....so this hotel is near the waterfront & the India Embassy. The hotel has won a number of design awards for refurbishing an elaborate old bank building and the resulting space is comfy and welcoming. All the staff are keen to please guests and go the extra mile. You will definitely have an attentive concierge service while staying here. I went to the airport to pick up my partner and also make a run up to an airline office near Inle Lake. So easy with the staff here....thry organised it all at a monent's notice and.they even topped up my phone. As for the design of the hotel, the library is amazing and I love to sit in there and read. (Great Collection). I just love this hotel Oh yeah!! Huge bathrooms and bathubs!!! Good views from certain rooms, too.

Stayed in February 2024

I wish I could try the spa but the stay was too short

This hotel is literally a gem of Yangon. You find yourself 1-2 centuries back in time. Very stylish, newly renovated, unique interior, special attention to details. Hotel team demonstrates service standard, they make your stay memorable and treat as a very valued guest. They kindly arranged airport transfer, transport around the city and excellent tour guide.

Stayed in February 2024

I like how they refurbished the interior and exterior decorations, keeping it a heritage vibe

Stayed in January 2024

the entire hotel is completely new, the rooms are very spacious and carefully furnished. all the staff are very kind. especially the Manger who prepared a tour of the city for me and also breakfast to take away on the last morning. I highly recommend it and when I return to Yangon I will stay here again.

Stayed in January 2024

Nothing to complain about. Super!❤️❤️❤️

Recently reopened 5 star hotel, perfect location and beautifully designed. One of the nicest hotels I stayed in. Superfriendly staff. Great food. We loved it!

Stayed in January 2024

Racist hotel policy. They charge more for foreigners even though I booked for a certain rate online. They wanted almost twice as much when I got there and saw I was white. There's no room for racism in the world. Gym is terrible.

Beautifully renovated and decorated historical property. Great breakfast and dinner. Amazing staff.

Stayed in October 2024