We had booked a deluxe room but that we got was not with deluxe standards. Also we had booked a room with a big double bed, and the first room they gave us had 2 small single beds. I asked for a double bed room as I had booked 1,5 month before and they told us they can bring the two single beds together and be as one. 😒 Also in this room the bathroom was not good. In the end they gave us another room with better bathroom but the beds were to separate that was put together. Also the check in time was supposed to be at 15:00. And the first room, that we didnt accept was ready at 16:30, and the other room that we stayed was ready at 17:00. And after these all, the room was not clean enough. The floor was dirty so was the bathroom and the towels. Dissapointed because i didnt get what I was suppossed to have from the internet photos I had seen.

Good location, good breakfast.

Stayed in September 2022

Cleanliness level is low, better construction plan of toilet to prevent leakage, room (no.208) needs refreshing with warm colors and better furniture

The location, food and politely staff

Stayed in September 2022

Honestly no complaints. I just hope you have no complaints about us staying. Hopefully see you in June

The manager and staff. Definitely going back

Stayed in June 2022

There was too much noise coming in through the windows (even closed), the sausages at breakfast had a smell like they are expired and the rooms at check in could be cleaned a bit better. Otherwise the stay was quite ok.

Stayed in September 2022

it’s not clean and kettle doesn’t work and aircon is not cold

Stayed in September 2022

very noisy area. we had other guests running up and down the halls until 3am which made it hard to sleep. the beds do the trick and nothing more. cleaning if the rooms isnt the best

really good location, close to many bars and shops. staff were friendly on rate occasions of interaction

Stayed in September 2022

Pool doesn't look like on the pictures. Pool is open only till 21 pm. Pool bar has some cocktails, but the bartender doesn't know how to make it. There is no good access to the beach.

Staff is very friendly and nice. The location is perfect if you like partying a lot, but parties nearby are for teenagers.

Stayed in August 2022

It wasn't clean: room, both pools :( we didn't stay there, we left.

Stayed in July 2022

Very noisy at night with booming music

Stayed in July 2022

This hotel is drunk teenage mania taken to the highest level, resulting in: frequent fire alarms, but no information, that it was false alarm, unless I went to the reception myself to check. Drunk teenagers running around in the hallways at night, creating a lot of noise. Drunk teenagers partying on the balconies. This is NOT a hotel for adults, who want to sleep between 22 and 06. The shower almost didnt give any water, even compared to neighboring hotels 6th floor rooms. The furniture was old and worn. The towels often so worn, that they could be mistaken for blonde scarfs.

Heaps of employees, but most of them standing around chatting, even when guests were waiting for minutes to be served. completely clueless when preparing food ... so most days there were no fried eggs ready and long waiting, other days several trays of, then cold, fried eggs.

Stayed in August 2022

The quality of the hotel was completely different from what we saw on the photos. Rooms were dirty, sofa useless and covered in stains everywhere, dirty walls, broken phone. Cleaning service disapointing, leaving even dirty floors, few times we got towels with stains. Swimming pool area was very dirty, everywhere you could find used cups, broken glass bottles by sunbeds, people were allowed to smoke in the pool - overcrowded. Breakfast was also disappointing, the same stuff every day. Food quality was very poor and need huge improvement. i would definitely not recommend for families with small kids due to high noise at night.

only central location

Stayed in August 2022

Everything, rude staff, poor facilities, broken doors, broken balcony doors, dirty rooms, they gave me the wrong room when arrived.. overall is was a poor experience and would not be coming back

Not much to like

Stayed in August 2022

Everything in this hotel is low quality and low budget, except the price which not adequate for the lack of quality offered (100 Eur./night for a double room in July 2022). The majority of the guests are "party-people" who drink and are loud all day long, all night long. The doors are slammed and it is impossible to have a good night sleep. Bad value for the money. Breakfast: The waiters were not proactive. The food offered is processed and low budget. Swimmingpool: The pictures on the website look nice. In reality the swimming pool and the sun-bathing are are really small and unpleasant. Rooms: the room was tiny (no place to store two normal suitcases) and extreme loud. The doors are cannot be closed without disturbing the neighbors because the doorlocks have really bad quality. Toilet: It had a minimal window which when opened would let in all the dust from the the air-conditioning system. It was small and smelly, probably due to bad pipes. The shower had mould. The hairdryer didn't work.

There was one receptionist who was very friendly and helped us to get a taxi in an emergency situation. However, this was an exception. In general the receptionists were not particularly friendly and seemed not be trained to do their job with quality expected in a 3 stars hotel. For instance, basic things like answering the greeting of a guest who entered the lobby were not the natural procedure. The cleaners tried their best to do a good work but it was clear that they work under extremely bad conditions. We saw a cleaner having to use the torch on his mobile phone to be able to clean the shower in a bathroom with no illumination.

Stayed in July 2022

I had a problem with getting the invoice for my stay written in the right way and I did not get it until now. A man named Chris Spiteri after my e-mail to the hotel to correct the invoice wrote "Check out date is the Inv date". It was his answer to my request. I think, treating customers in this way is just shocking and shouldn't take place. Besides, during my stay there was often a problem with the alarm- you had to slam the room door to close it, and that was the case with other rooms as well (not only mine), all the time, even at night you could hear either slamming doors or the alarm. The air-condition equipment in the room was very old and noisy. I couldn't sleep because of it. The twin room was very tiny, not at all the same as the one presented in the photos. The balcony was small and dirty. There was a very unkind lady (blonde) at the reception desk.

Breakfast was pretty good, the staff in the restaurant and most receptionists were really nice and helpful. Outdoor and indoor swimming-pool were ok.

Stayed in July 2022

the room was quite old and not sound proof at all. we could hear everyone who walked outside our room.

The hotel was great with the pool and the other facilities. but I would totally redecorate the rooms.

Stayed in June 2022

Room is quite basic, lighting in the room is not great. Group of young people staying in the hotel so it can get noisy. Room could be cleaner. The overall building is quite sad inside. The window of my room faced another hotel so I couldn't really leave the curtains open

Great location in the heart of St Julian's. Staff was friendly and spoke several languages

Stayed in June 2022

Cleaners entering room every 30 minutes from 8am on check out day even though 11am

Good location

Stayed in July 2022

Breakfast was a bit school cafeteria like

Clean and good ac

Stayed in July 2022

not very clean. but dusty

good location little bit dirty

Stayed in July 2022

The safe didn't work, even after maintenance were due to have taken a look. The shower gel container was empty and not refilled. Since this is a budget hotel, many of the guests were much younger and more raucous, especially at the end of the day. It's only to be expected, but not necessarily enjoyable.

My original assigned room fell well short of expectations, but reception was able to assign me to one that more closely met what I'd booked. The breakfast offered a range of options that were vegetarian friendly. Decent value for money.

Stayed in July 2022

very noisy hotel as it attracts the young 20s age group. they all come back at 4 am when night clubs close, drunk and screaming and knocking on doors of rooms. security could be better. beds very hard

location is good in st julian’s paceville. swimming bay so close. food and restaurants everywhere

Stayed in July 2022

no issues to dislike for us

great location, amazing staff, especially reception, couldn’t be more helpful.

Stayed in June 2022

Everything was great. Good location, well organised bus transportation in Malta. 15 min to Sliema and 10 min more to Valleta. Nearby is supermarket, burger bar. It is location with night life but in room it wasn’t noisy. Breakfast was very good, they refill so there is always plenty of everything. Pool outdoor on the rooftop is quite good, with bar. There is indoor pool and little gym, but we didn’t use it. Everything si free to use. Also there si room to put your luggage until your departure time. I recommend using hop on hop off bus to explore Malta.

Stayed in June 2022

- the rooms are noisy, you hear every sound coming from the corridor or your neighbors room (a door separates your room from the other one) - dirty : found a genital hair on the toilets the day I arrived. The shower gel was almost empty, you'd be reusing the one other persons used. The toilets were never cleaned during our stay. And icing on the cake, I spotted a cleaning lady smoking while cleaning a room. Smoking inside the room. Yay - breakfast isn't good, tasteless omelette, juices are water with sugar, toasts instead of real bread and so on...

The location is good, and that's the only positive point.

Stayed in July 2022

n/a

breakfast was perfect and the room good .

Stayed in June 2022