I would have loved the food serve to have been quicker.

The staff were so accommodating and kind as our flight arrived very early so breakfast and our room was made available it meant slot with small kids. The location so totally out of this world

Stayed in July 2024

It takes almost 60 minutes to serve dinner (3 courses)

It has its own beach, the sea can be seen from the rooms. The staff was OK

Stayed in August 2024

Nothing to mention

The service and personal is very professional and friendly. Area is good offering a beach just nearby and the swimming pool inside the hotel is just breathtaking with a memorable sunset view to make a romantic stay. Breakfast is good offering variety of choices, same goes for dinner a la carte, it was tasty with a very good service.

Stayed in July 2024

The property has a beautiful beach. The only plus of this hotel. Everything else is at a weak level. The furniture and appliances are old. The service is very weak: we waited for the breakfast for exactly an hour, as a result, they brought us a small fried egg with 1 sausage! For 122 euros (with breakfast) for 2 in low season, it's ridiculous. Then I raised the whole hotel's ears in search of an adapter for my hair dryer: 15 minutes of washing, conversations with the administration and eventually they found an adapter. The staff is polite, everyone tries their best. But obviously, the hotel has not invested in its own attractiveness for a long time. The real price could be 2 times lower, then we could say that the combination of price and services is adequate.

Stayed in July 2024

Initially we found the staff not very welcoming … but after 5 mins of warming up .. we were greeted with very lovely smiles..

Near the airport for our layover… sea view 2 bedroom ( room 205 ) .. half board meals.. paying only for drinks for dinner. Breakfast includes eggs and drinks, no extra payment required. Room was fantastic…suitable for our family. With one double bed room , and another twin room. We find the place clean and comfortable and definitely value for the amount paid.

Stayed in June 2024

My room was next to the reception area. Very noisy in the evenings and the sound and voices of the staff echoes into the room. Was very unpleasant. I complained daily to the reception and eventually I was move to another room on the 7th. So at least 2 nights of peace and quietness.

The location was excellent, staff very friendly and helpful (Except the cook and one security guard, very rude).

Stayed in June 2024

One Lady from the staff is not so kind unfortunately.

The staff was kind and nice, everybody speaks english. They are helpful, the meals are good.

Stayed in June 2024

It would be good if transport to the airport could be arranged as we were cheated at the airport by an immigration officer whose relative charged us far too much to get to our accomodation. The bed could have been more comfortable.

The service was excellent, the staff extremely friendly and the view was fantastic. The staff went the extra mile and helped with our stay in many different ways and the food in the restaurant was delicious!!

Stayed in April 2024

There was a festival going on, which no one told us about and the music was very loud, the rooms have no isolation so it was like the festival was inside our room. There were also a lot of drunk people (guests and no guests) So if you go there in the days there is this festival (once a month) you will have to have dinner there and forget about going to sleep till they are done.

Stayed in May 2024

Good location, nice snorkeling, very friendly staff, great food.

Stayed in February 2024

Lots - aircon didn’t work well - so so noisy room was old and stuffy /old smell curtains were broken noise on tinned roof all night ants everywhere some staff were not friendly at all - front desk cleaning staff were much nicer not much choice for meals Pork curry ordered was more like sausage curry expensive - regret booking here - never to return

location was ok

Stayed in April 2024

Rooms are dirty, staff unfriendly, had to pay for food and drink on a half board package

Close to the airport

Stayed in April 2024

Low budget food and very restricted amenities. Poor value for money.

The peacefulness was great.

Stayed in April 2024

Amazing views, friendly staff and lovely hotel. A real hidden gem

Stayed in March 2024

They moved us to a different hotel , zero communication to inform us and this was all after 8.5h travel with two young kids! The sister hotel Preskil was no better - check in process was an hour even though we had a sleeping toddler and many bags. Unfriendly not nice experience at all!

Nothing

Stayed in March 2024

The hotel is really past its sell-by date. It is in such poor condition, and the maintenance they seem to have done is really bad. We had a bathroom with a toilet that is loose from the floor, and it leaked badly. One was too scared to sit on it!

Excellent location only. The view is beautiful.

Stayed in February 2024

Rooms need to be updated. Mold and leaky toilet and A/C didn’t work.

Location

Stayed in December 2023

Very nice room. Location great and convenient short distance from airport.

Stayed in August 2023

Everywhere on the wall killed insects and mosquitoes. Bath is not clean and no water around 1 hour. We could not even clean our hands after toilet. Sheets were having some holes and very dirty. Food was not good and had to wait for more than 1.5 hours for dinner

Friendly workers

Stayed in October 2023

The food could have been a little better. The breakfast is mediocre with the poor cooking skills from the kitchen resulting in an overall bad experience with the breakfast

The views were magnificent. The room was lovely and clean

Stayed in September 2023

Unfortunately there were many things wrong. I would not recommend this hotel to anyone as it is. The beach isn't a white sandy beach as seen in the photos. It is full of black rocks that you need to climb over to get to the beach on the left and it's all fallen down on the right and again not much sand and full of rocks. We stayed on an all inclusive rate and the meal times were always stressful. We waited an hour for starters. What food did come out was not of high quality. It was overcooked and not very warm. Our chocolate Fondant was like rubber. There wasn't much choice and you were lucky if they had what was on the menu. There seemed to be lots of issues with the staff, either new and needed training or not enough staff to cope. The rooms needed refurbishing especially the bathrooms. I would urge anyone to think twice before booking this hotel. There are other hotels in the area for much less that offer a much better experience.

There weren't many positives about our stay apart from Ryan who was a very helpful member of the reception staff.

Stayed in September 2023

All.. Be careful. The beach is the worst on the whole island.. Very bad services. Not clean. Old facilities. Not recommend that hotel at all!!!

Nothing.. very law services. All most nothing to eat and what the give is bad quality and not fresh. The beach is one of the worst in the whole island.. they try to squeeze your money like you are the less people who will pay them..

Stayed in August 2023

That the management had responded to the bad reviews on booking.com saying that they will fix things others have mentioned in reviews as a let down, however have not done so. I have the same complaints as the other bad reviews- mouldy bathrooms, unclean (squashed mosquitoes on the walls that hadn't been cleaned, disgusting windows), not nice food food, food was expensive, e very basic thing i asked for "oh we dont have that" (e.g. beach towel, take away food container) The staff are obviously overworked (although I want to make it clear NO one complained)... I could see they were on the late night shift then on the super early shift the following day so would get max 2-3hrs sleep which seems inhumane. Things need to change from upper management as the staff are obviously working with limited resources. Too much was promised that was not delivered by the photos and descriptions.

I feel bad writing a bad review as the staff were all lovely and I know their livelihoods depend on it but it really was a let down.

Stayed in August 2023

There was an issue with the toilet and wash bassin, was blocked of some sort

Place is very clean, quiet and relaxing... highly recommended and staffs are very nice...

Stayed in August 2023