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Reviews of Riu Palace Mauritius - All Inclusive - Adults Only 4 stars

Pointe Sud Ouest, Le Morne, Mauritius

#5 of 6 hotels in Le Morne

Guests' Choice

Review score

Based on 119 hotel reviews

8.2

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.6

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 10 April 2025

    7.0
    A nice hotel, in a beautiful location.. Elite Club is worth the extra cost!
    • Leisure trip
    • Couple
    • Swim Up Suite - Elite Club
    • Stayed 7 nights
    • Submitted via mobile

    The food was disappointing as there was only one vegetarian option in each of the a la carte restaurants, and they were not great options, in fact two of the restaurants served us the exact same thing. This meant that we had to eat at the buffet restaurant a lot, and we prefer a la carte. The options at the buffet restaurant were good, but quality could have been a little better. This is not really the hotel’s fault, but we were surprised that most of the guests were a lot older than us. There were hardly any guests in our age bracket (30s) which we found a bit odd. Most were 50+.

    Loved the location, loved that it was adults only, drinks options were very good (Elite Club), rooms were comfy, and the Elite Club pool was great.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Big shout out to Gerald in reception that went above and beyond to make my birthday very special. I sincerely appreciate all you did and hope you get some recognition from your team.

    Stayed in March 2025

  • Reviewed: 11 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite Lateral Sea View
    • Stayed 4 nights
    • Submitted via mobile

    This is a big hotel so if you have mobility issues request a room close to reception. Food in buffet was not always hot just warm.

    Easy check-in, room a good size and bathroom had a good shower with plenty of hot water. The pool area was clean towels were provided and ample sunbeds for everyone. Having speciality restraunts was great as think buffet could get monotonous, but saying that there was a good choice of starters, mains and desserts. Drinks were good quality and having the coffee bar was perfect for us that don't drink alcohol. The ground were immaculately kept and very pretty. The beach had plenty of loungers and trees for shade, just mind the coconuts 😅.

    Stayed in March 2025

  • Reviewed: 25 February 2025

    9.0
    Fabulous stay
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 6 nights

    fabulous location, beautiful clean beach, great food and very good service. I would particularly like to mention Ujwal, Yadish and Vashish at Le Morne bar, Ravish at the front desk and Karma and Jevin at the Waterfall bar for their outstanding service.

    Stayed in February 2025

  • Reviewed: 23 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    Towards the end of our stay our room and bathroom was not cleaned as thoroughly as we would have liked. We also could never reserve one of the specific restaurants.

    Property was wonderful, we enjoyed the adults only areas.

    Stayed in December 2024

  • Reviewed: 10 February 2025

    8.0
    Enjoyable stay overall but below expectations
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    AC did not work properly even after asking for it to be fixed. Getting access to the restaurants through the app did not work and only after complaining at one of the restaurants where there happened to be someone who helped us.

    Overall it was pleasant hotel and surroundings. Food was adequate and good selection at the buffet . We did the 7 waterfalls day trip which was the highlight.

    Stayed in February 2025

  • Reviewed: 29 January 2025

    8.0
    Nothing bad to say.
    • Leisure trip
    • Family with young children
    • Junior Suite - Elite Club
    • Stayed 5 nights

    Advertising a junior suite with a private swimming pool is a bit devious, and the hotel should be clearer on this. The private swimming pool area is awesome. The hotel needs to optimise its towel service and better enforce that the area is used only by those who paid for it. Some selfish guests reserved cabanas by placing a book or a hat on the loungers and never pitched up. This type of "dormant" and selfish reservations should be better managed by the hotel.

    Great breakfast with many options. Not having unruly kids running around the dining room was a bonus.

    Stayed in December 2024

  • Reviewed: 11 January 2025

    8.0
    Would recommend as all inclusive resort.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    Vegetarian options are limited. At least Indian curries were there every day. Breakfast is especially poor as only bread and cheese sandwiches you can make as we don’t eat eggs. Otherwise, plenty of meat dishes every day. Fruits, cakes and ice cream galore.

    Modern facilities with beautiful interior design throughout. The beach and swimming pool have plenty of lounges. Room minibar has plenty of soft drinks, water and beer stocked up every day. The room was cleaned everyday. Live singing at the bar in the evening was delightful. Vikish at the reception, David the porter, Victor the server were just a few who made the stay pleasant.

    Stayed in January 2025

  • Reviewed: 4 January 2025

    8.0
    Good value for money overall if you are not too fussy about small details.
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 6 nights
    • Submitted via mobile

    The WiFi connection was a nightmare almost all the time in the rooms. For good connection, one had to be at the reception area or the various bars. The reception staff were very unhelpful when it came to basic guest requests. We booked and paid for 3 people in 1 room but things like cups;gowns; towels and etc were only for 2 guests. We had to make several requests to the reception to assist with this. The telephones in the rooms did not work at all and so each time we had an issue in the room we had to walk +-10mins to the reception since our room was located on the furthest side to the reception.

    The food was absolutely amazing. The speciality restaurants were an absolute treat! The service at the bar and the bartenders were so good and had a wide variety of non-alcoholic cocktails. Special shoutout to Kavish :) The resort is absolutely beautiful and pictures don’t do it any justice. Every corner is absolutely gorgeous.

    Stayed in December 2024

  • Reviewed: 30 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite Lateral Sea View
    • Stayed 2 nights
    • Submitted via mobile

    I would like to have had some basic information at check in- this was quick but nothing was explained. You cannot book restaurants with shorter stays which is not great - it’s not like you pay any less for shorter stays which is!

    Great stay, hotel new with good facilities and enough pool /lounger ratio to size. Super comfy beds and nice room decor.

    Stayed in December 2024

  • Reviewed: 9 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 6 nights
    • Submitted via mobile

    Halaal food options could be better managed for stricter control

    Fresh modern feel

    Stayed in December 2024

  • Reviewed: 8 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    It gets windy somedays at the beach makes difficult to relax there.

    Food was great and very good variety. Room very comfortable and stylish. Plenty of spot to hangout and have a drink. Night entertainment awesome. The resort looks really great.

    Stayed in December 2024

  • Reviewed: 6 December 2024

    9.0
    Relaxing end to an adventurous holiday.
    • Leisure trip
    • Family with young children
    • Junior Suite with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The rudeness of other guests

    The luxurious settting.

    Stayed in December 2024

  • Reviewed: 5 December 2024

    7.0
    False advertisement regarding the private pool and separate living area.
    • Leisure trip
    • Couple
    • Junior Suite - Elite Club
    • Stayed 3 nights
    • Submitted via mobile

    The sea was very dirty so could not swim in it properly at all. We booked the junior elite club suite this is advertised as having a private pool and a separate living room to the bedroom this is in fact false advertisement in booking.com. The private pool is shared with the other elite club members separate from the rest of the residence in the hotel and there is a sofa area but within the bedroom not a separate living room. They eventually changed our room and gave us a room with a private pool only after I demanded a partial refund if the room wasn’t changed.

    The views were lovely. The all junior elite club all inclusive package gives you access to food and drink pretty much when you want including room service included in that. This included activities like paddle boarding and kayaking which was fun too.

    Stayed in December 2024

  • Reviewed: 10 November 2024

    9.0
    The stay wasn't bad.
    • Leisure trip
    • Couple
    • Junior Suite - Elite Club
    • Stayed 6 nights
    • Submitted via mobile

    The cleaning people were unprofessional, they always tried to catch us naked and they succeeded one time.

    The food was good, the restaurant staff was amazing .

    Stayed in November 2024

  • Reviewed: 29 October 2024

    8.0
    A truly wonderful holiday, Mauritius is beautiful, the hotel is very well maintained and staff are great. Just a little
    • Leisure trip
    • Couple
    • Junior Suite - Elite Club
    • Stayed 13 nights
    • Submitted via mobile

    Never quite hit the Elite status. We paid for Elite, the separate pool & bar was great. Great cabanas. Drinks service at the pool area was very lacking. And lots of missed opportunities to wow.

    Very clean, great staff and restaurant choices.

    Stayed in October 2024

  • Reviewed: 27 October 2024

    8.0
    First visit
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    The only thing that was disappointing we couldn't book to dine in the other restaurants. It was impossible no one could help us.

    We like mostly everything the staff, the food and the setting.

    Stayed in October 2024

  • Reviewed: 27 October 2024

    8.0
    Overall a great stay
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    The food choice wasn’t great and the app didn’t work to book a la carte restaurants. We had to eat in the buffet more than we’d have liked. A few teething issues that I’m sure will be ironed out.

    Modern facilities and great pool

    Stayed in October 2024

  • Reviewed: 23 October 2024

    9.0
    Great hotel and high end all inclusive experience.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    The booking system for dinner at the specialized restaurants was quite restrictive. You can only book after 2 days of stay and there are days that the restaurants are closed (all of them are always closed on Thursdays). Apart from that the booking system is easy and straightforward and you can always ask concierge or restaurant directly for any free dinner slots.

    The location for the hotel is amazing however be prepared for some strong winds on some days. The hotel is amazing with good facilities, nice variety of food and drinks included in all inclusive. The staff was always helpful and quick to respond to any issues or question.

    Stayed in October 2024

  • Reviewed: 21 October 2024

    7.0
    Staff were friendly, hotel was clean, food was okay. Beach is windy and rough sea.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 8 nights
    • Submitted via mobile

    Pool was too hot to use, took two days to fix. Room was left open by the maid twice. Couldn’t book in any of the restaurants, they have an app system that doesn’t work. Took 6 days and 5 visits to reception to finally get in one. Advertised 300 euro hotel credit, this is a lie. They print off a piece a paper that offers you 15 euros off a spa treatment. (Each treatment is over a 100 euros)

    Clean Staff very friendly

    Stayed in October 2024

  • Reviewed: 6 October 2024

    9.0
    Feel like a queen
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 11 nights
    • Submitted via mobile

    Staff, very friendly, helpfull.. Room was very clean. bed was very confirtsble. A lot of choucrs by food

    Stayed in October 2024

  • Reviewed: 26 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Couldn’t pay with Amex. Couldn’t book restaurants. Room did not have the sea view described (room 5201).

    Location and staff

    Stayed in September 2024

  • Reviewed: 26 August 2024

    8.0
    Good value for money. Beautiful resort very friendly staff. Would recommend with some disclaimers.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The property is located on a very windy part of the island. Therefore tends to be cooler. The beach access was very limited. Food options for dinner at the buffet were limited and getting a booking at the restaurants was near impossible. Guests are not warned in advance that they are required to make a reservation 2 days in advance.

    The property was very clean and well maintained. Facilities were up to standard. Rooms were clean, a decent size, had a good view, and all necessary amenities provided. Good value for money. The heated pool was a bonus in the colder weather.

    Stayed in August 2024

  • Reviewed: 21 August 2024

    9.0
    Would go back
    • Leisure trip
    • Couple
    • Junior Suite - Elite Club
    • Stayed 4 nights
    • Submitted via mobile

    They insisted on us using the App but didn’t follow through on requests

    Relaxing

    Stayed in August 2024

Showing 1 – 25

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