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Reviews of Riu Turquoise - All Inclusive 4 stars

Pointe Sud Ouest, Le Morne, Mauritius

#6 of 6 hotels in Le Morne

Guests' Choice

Review score

Based on 123 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 5 April 2025

    8.0
    It was good stay but was expensive
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is really in a nice area which you can see the mountain and the sea.. - Good Things ( Location / Employees /Entertainments ) - Snacks was nice specially in sports bar. - Drinks are nice in all bars - Bad things : > The food was not the best as we don’t eat pork so there was one night we couldn’t eat anything apart from the vegetables and fruits as there was big station for pork which we don’t eat … we had to eat pizza pasta curry .. > Sometimes lunch is ok but dinner not so great. > Desserts it was really bad specially Cream caramel / Jelly thing - Back pool was dirty ( Around it ) where you lay-down there was a lot of debris around the pool. - Internet next to the beach / Sports bar was weak .

    Stayed in April 2025

  • Reviewed: 28 March 2025

    8.0
    Good trip to the south west
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Kids club was not operational the entire week

    Good location Food was good

    Stayed in March 2025

  • Reviewed: 19 March 2025

    8.0
    Stay at Riu tourquise
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The rooms are very far from the reception, dining room and swimming pool.

    Food, pool, enjoyment, room facilities.

    Stayed in March 2025

  • Reviewed: 9 March 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too much noise everywhere, at night a lot of noise in the corridors. It would be great that in some areas, music could be only as a background , enhancing the beautiful set up and creating a comfortable atmosphere.

    The cleanliness, the room , the dinner was great and staff very helpful .

    Stayed in March 2025

  • Reviewed: 8 March 2025

    7.0
    The value for your money was not good
    • Leisure trip
    • Couple
    • Double Room Lateral Sea View
    • Stayed 5 nights

    Apart from the rude reception staff, the other staff were very friendly and helpful

    I was given a 330 Euro property credit which was totally not honored by the resort. They claimed that it was probably a Booking.com credit and that they are not part of it. They wanted me to take it up with Booking.com

    Stayed in March 2025

  • Reviewed: 15 February 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room Lateral Sea View
    • Stayed 1 night
    • Submitted via mobile

    The kids pool to far,no drinks expect the reception, the beach with aloth of debris from construction period,the front desk not too knowledgeable

    The service and the facilites

    Stayed in February 2025

  • Reviewed: 9 February 2025

    7.0
    Nice, but too expensive for whats on offer.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Needs an adult section for the buffet as kids running about everywhere. The speciality restaurants such as the steak house and bangalor are only open a few days a week. Not good. Changed evening entertainment without notice. Room floors need deep clean.

    Nice location; but windy.

    Stayed in February 2025

  • Reviewed: 9 February 2025

    7.0
    First time at Riu
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I wasn't satisfied with the fact that I asked for birthday and anniversary decor while booking for my stay, and now my stay is over, I even extended 1 more night but no one addressed it to me. I didn't get the decor, not even a cake was offered, even if I had to pay, it wasn't a problem. Variety of food could get better, it could have been alternated every other day. Flies and birds outside the restaurant is understandable, however, inside the restaurant it could be worked out. Was expecting a larger variety of drinks. I can understand if it's because all inclusive, but I could pay a little extra to have a whiskey. If we could have towels on every pool, that would be great! That would be convenient for those guests who stay at the very back; if they want to change the towels, they have to walk all the way to the main pool. Steakhouse and Bangalore could have used a little more space, being fine dining restaurant? Sports bar has been a great concept! However, 1 pool table and foosball table? This could be better. Overall, my stay was nice, but it could be better. 🙂

    I loved the hospitality! Big shout out to Francesca, Melanie, Jeremy, Drishti, Soomun from Reception Rajat, Bonnie, Adeleke, Annick from Dinning David, Rayan, Baptist, Kim, Leonardo, Jain, Yash from Beverage

    Stayed in February 2025

  • Reviewed: 8 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights

    Beach showers are scarce. You need to walk a long way to find one. It was not convenient for us, we are not that fit and young anymore. The coffee served at meals in restaurants taste not good at all. We needed to go at the poolbar to get a decent one.

    The all inclusive package is very interesting. We enjoyed that.

    Stayed in February 2025

  • Reviewed: 6 February 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 5 nights

    everything

    Stayed in January 2025

  • Reviewed: 3 February 2025

    8.0
    Nice resort with many activities(some free for all inclusive), clean, nice view at the beach and mountains. Good food an
    • Leisure trip
    • Couple
    • Double Room Lateral Sea View
    • Stayed 6 nights
    • Submitted via mobile

    The beach was full of rocks and corals, be careful if you walk without any shoes, flip flops,etc I didn’t like the fact that the promoting “you get 333€ worth of credits “ to use around the resort (spa and water sports) and in fact it’s just some vouchers that all together is 333€ (worth of discounts) so basically you have to spend at least 3000€ to get all of those discount. Eg.(full body massage 160€ and you get 15€ off) As I know this is a misleading marketing. (Which is illegal as far as I know).

    The room was pretty clean, and spacious enough, nice balcony with the view at the beach and pool I liked the fact that it has a hanging place for drying you clothes/towels. They give you towels for pool and beach.The staff is nice and friendly, food is good , the beach is close to the hotel(1min walk). Very clean around the hotel, if you go for all inclusive I think it’s the best option. You can rent kayak and windsurfing and peddling boat for free. They are doing some activities every day which is nice. Music is good. All around it’s worth the money.

    Stayed in February 2025

  • Reviewed: 2 February 2025

    7.0
    Stay was good, value for money, would stay again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The TV reception was very bad, all the movie channels were not good. The Towel Cards should be issued with your room cards on arrival, I like many others went to collect towels only to be told you need to get the towel cards from Reception. Our Room was not cleaned on one of the days, did report it to reception, they offered to send someone but this was already when we came out of dinner.

    Food was good, entertainment was good. Location excellent, we live in Bel Ombre and Le Morne is one of our favourite spots.

    Stayed in February 2025

  • Reviewed: 31 January 2025

    9.0
    Good hotel, new and clean. The beaches require cleaning from the construction debris.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The bed was keeping moving due to high legs that can not sustain the weight

    Location and view

    Stayed in January 2025

  • Reviewed: 27 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 7 nights

    We were turned away from the Steakhouse twice and told to come back to queue at 6.30 ( much too early for us to eat ) so never made it there. It needs a better system.

    all inclusive very good value

    Stayed in January 2025

  • Reviewed: 25 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room Lateral Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Staff who checked me in were unhelpful at reception to extend my stay by a day. Spoke to Aakash and Isha who helped me a few days after.

    Pools beach

    Stayed in January 2025

  • Reviewed: 22 January 2025

    9.0
    Excellent location
    • Leisure trip
    • Couple
    • Double Room Lateral Sea View
    • Stayed 8 nights
    • Submitted via mobile

    Nothing

    Location was great, right on beach front, full ocean and Mountain Views. Great place to watch the sunset. Great selection of food at buffet dinner and good selection of drinks. Fantastic to watch all the kite surfers.

    Stayed in January 2025

  • Reviewed: 13 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room Lateral Sea View
    • Stayed 14 nights

    The app that allows you to reserve dinner at a la carte restaurants is not working. This needs to be fixed because it creates bad reservation practices. The location of the hotel is in a place where it is windy most of the time and it becomes unpleasant on the beach (it rarely blows really hard, but we caught a few such days). The animation for children is insufficient and the children's center operates at hours when no one would take their children there.

    The food was varied and always delicious. In my opinion, the food is like in a 5 star hotel. The rooms are large enough and comfortable. The two a la carte restaurants are free and the food is great. On windy days, the hotel pools are very pleasant. If you practice water sports (kite, windsurfing, etc. using the wind) this is a great place.

    Stayed in January 2025

  • Reviewed: 13 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 14 nights

    attitude of bartenders

    location, food, hotel

    Stayed in January 2025

  • Reviewed: 11 January 2025

    9.0
    We had a lovely time at riu! Would be happy to come back
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    The beach could be better but the location is windy probably thats why the water is not clear

    Food, facilities, new modern hotel, very good for small kids, great evening dancing

    Stayed in December 2024

  • Reviewed: 11 January 2025

    9.0
    Overall not bad at all
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    I never liked the limitation on the various restaurants as limited space. The cleanliness of the rooms were a disaster. The bathrooms has a sewer smell. There is no ventilation in the bathroom.. quality of the aircons needs to be attended to as it was very hot and aircons is huge requirement.

    I liked the pools and the staff assistance

    Stayed in January 2025

  • Reviewed: 5 January 2025

    8.0
    Great hotel particularly if you’re traveling with small children. We don’t do we found the chaos a bit much. Also, the l
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 11 nights
    • Submitted via mobile

    Cleaning of rooms was not thorough. I think a lot of the staff are still being trained.

    Beautiful hotel. Well maintained magnificent gardens, pool and beach area. Service in main dining room excellent (especially by a waitress named Juliette). Food overall good (as buffet’s go). Entertainment for all ages excellent.

    Stayed in January 2025

  • Reviewed: 3 January 2025

    8.0
    Aside from the booking of the Ala Carte restaurants we have a very enjoyable stay.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 6 nights

    The procedure to book the Ala Carte restaurants needs to be worked on. We were told that we need to book on the RIU App and these restaurants can only be booked 48hrs in advance. However, whenever we checked there were no seats available even when we checked at midnight as advised by Reception. When we did get a reservation at Bangalore we were rushed through the meal as we were eating as they were preparing for the 2nd dinner service. This should have been communicated with us when we sat down.

    The food was good at the buffet restaurant, there was not too much of variety though. I loved the entertainment, and the staff were very friendly and helpful.

    Stayed in December 2024

  • Reviewed: 2 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Can be difficult to use the app for booking restaurants but staff helped. Spa credits are a bit of false advertising as they come in form of vouchers off (5 - 15 euro a time) a bit annoying that when we requested side by side rooms due to being a family they gave us rooms either side of big communal staircase.

    Good pool selection and staff really friendly

    Stayed in December 2024

  • Reviewed: 31 December 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room Lateral Sea View
    • Stayed 7 nights
    • Submitted via mobile

    More bins needed around the property They need to come clean earlier Shower needs work.. either tooo hot or too cold and way to slow More Mauritian dishes - and a variety especially for breakfast and lunch. Breakfast and lunch was the same EVERYDAY

    The location, The staff Easy check in and out

    Stayed in December 2024

Showing 1 – 25

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