“Hotel was very nice with a great location and lovely beach for the family. What stood out was the customer service. The staff were all very friendly and helpful. Especially the Manager Oswaldo who allowed us to switch our dates around at no extra cost while we were there so that we could visit Bacalar when the weather was windy on the coast. Thanks for a lovely stay.”
“We struggled a lot with the WIFI. Staff was very helpful and tries to resolve it but it was mainly very slow and would almost have no connection most times.
We didn’t use the pool/jacuzzi as it looked very very dirty. This was a bit disappointing.
The hotel looks quite new, it has a lot of potential if they would fix these issues. For now it’s a bit overpriced because of this.”
Casa en Mahahual cerca de la playa has been reviewed 12 times. Some users didn't leave a comment, while other reviews are written in Español or Français.
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