2212 Avenida Camaron Sabalo, 82103 Mazatlán, Mexico
#60 of 83 hotels in Mazatlán
Guests' ChoiceBased on 36 hotel reviews
8.4Cleanliness
8.1
Comfort
8.3
Location
8.6
Facilities
8.0
Staff
8.6
Value for money
8.5
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 20 March 2025
Cristal
MexicoThey didn't clean it. So messy
It was big
Stayed in March 2025
Reviewed: 4 March 2024
Dyer
Abkhazia, GeorgiaThe lack of cooking utensils and basic kitchen equipment and utensils. No chairs for the dining table. Extremely noisey until 3 AM every night.
Rooms were very spacious
Stayed in February 2024
Reviewed: 29 November 2023
C
United StatesNothing
Large comfortable room with balcony and pool.
Stayed in November 2023
Reviewed: 21 November 2023
Ramos
United StatesThe sofa couch seemed dirty or stained but it didn’t matter we were out all day and was hardly in the room.
It’s away from crowded center. It was quiet with many places to choose to eat at.
Stayed in November 2023
Reviewed: 11 April 2023
Frank
United Statesminimal furnishings and cooking utensils. anything you need you can get by asking the front desk, but you always have to ask.
low price and proximity to the Marina
Stayed in March 2023
Reviewed: 10 April 2023
Mejia
United StatesNothing
The space
Stayed in April 2023
Reviewed: 12 November 2024
Hasan
TurkeyAll was good
All was perfect - thank you very much
Stayed in November 2024
Reviewed: 8 November 2024
Hasan
TurkeyNothing
All perfect thank you very much
Stayed in November 2024
Reviewed: 10 March 2024
Grant
United StatesNo room service. Stayed 13 nights. Trash not emptied, no fresh towels or toiletries, floors not swept. Given 2 extra towels, soap, and toilet paper when asked for. Room service was an additional $90/day. No kitchen towels or supplies to clean up after yourself. Furniture is very worn out and uncomfortable. Toilet had to be primed with a gallon of water to flush efficiently.
Convenient location. Bed was comfortable but pillows were poor.
Stayed in March 2024
Reviewed: 2 January 2024
Sue
CanadaDo some painting and maintenance. Fix the shower - who would use this with wires hanging out of it.
This place is terrible. The walls are pealing, there are open wires in the shower???? and we asked for a coffee maker and the one the young man brought up was missing the lid. It worked, but not something that should be given to guests. Furniture was uncomfortable, no remote for the TV. Would never recommend. We were booked for 3 nights in April and I cancelled once we checked out yesterday. They charge 5* prices and they are a 2* or 3* at most
Stayed in January 2024
Reviewed: 30 November 2023
Asten
United KingdomWe booked a room for 5 adults. The room description said 2 rooms with 2 beds and 2 sofa beds. The room only had 1 sofa bed and it was less than 5ft long when folded down. There was no way that even the smallest member of our group could sleep on it. It also had no pillows, sheet or blanket so should not be classed as as a bed, even for a small child. We questioned this with the staff and they were adamant the room could sleep 5 adults. This was not true and they would not accept any error. We had to pay an extra 360 pesos to upgrade the room to a 3 bedroom to avoid the 5th adult having to sleep on the floor.
Pool area was nice and the beds were very big and confortable.
Stayed in November 2023
Reviewed: 3 August 2023
Marbella
United StatesCockroach in the kitchen.
Stayed in July 2023
Reviewed: 25 July 2023
Edder
United StatesSraff , place was dirty, checking was not available at the tiene. Had to cancel and was not refunded. I would not recommended this place at all .
The only good thing is location
Stayed in July 2023
Reviewed: 8 July 2023
Packer
United StatesRefrigerator didn't work.. AC in master Bedroom was liking inside of the Bedroom... Moldy bathrooms walls.. Really small swimming pool...
Location
Stayed in July 2023
Reviewed: 6 January 2023
Leblond
Canadabarren and wasn’t what it purports to be
location
Stayed in December 2022
Reviewed: 30 December 2022
Acevedo
United StatesThe apartment
The pool
Stayed in December 2022
Reviewed: 17 December 2022
Vesa
CanadaIt was outdated and lacking basic items like some cutleries. The air conditioner did not work. There were no blankets on the bed, only sheets.
It is a roomy place, close to marina. The receptionists were trying their best.
Stayed in December 2022
Reviewed: 7 September 2022
Esparza
United StatesIt was a Family reunion (group of 13 persons) we had a Vrbo house rented that didn't work for us, we rented Marina suits at the last minute and it was the best experience.
Stayed in September 2022
Reviewed: 25 July 2022
Carolina
United Statesthe bathroom was leaking water and it was all over the floor. the rooms smelled horrible. when asked to be moved to another room the room was also in horrible shape. leaking water and dirty rooms.
nothing it was terrible.
Stayed in July 2022
Reviewed: 6 July 2022
Anna
United StatesIt was not very clean at all. The walls were not fully painted and it was very dirty. Come to find hair inside the shower and on the restroom floor and bed sheets. The sofa my kids sleept in, in the living room area had something on them. Anyone who sat down started itching my kiddos woke up with bites all over there body and face causing them to itch. Parking is very tiny if you have pick up truck it is very hard to get in and out. The floors are slippery. The elevator buttons weren'tthe best. The wifi & cable did not work most of our stay. I could not hook up my fire stick or chargers to the wall outlet since they were so loose. Kitchen cabinet was rotten. The stove was very dirty. The rooms don't have any locks only the restrooms do. To open and lock the front door you had to have the key for it. When leaving the room we had to basically leave our family members locked inside because we had just one key to share. The restroom lights were not working it was dark in the shower.
The late hours in the pool. Minisplits were very good and kept everything cool.
Stayed in July 2022
Reviewed: 15 November 2024
Malcolm
CanadaThere are no comments available for this review
Stayed in November 2024
Reviewed: 2 July 2024
Diana
United StatesThere are no comments available for this review
Stayed in June 2024
Reviewed: 25 March 2024
Zuñiga
MexicoThere are no comments available for this review
Stayed in March 2024
Reviewed: 29 August 2023
Amber
United StatesThere are no comments available for this review
Stayed in August 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content