Skip to main content
  1. Hotel reviews homepage
  2. Mexico hotel reviews
  3. Quintana Roo hotel reviews
  4. Holbox Island hotel reviews
  5. Reviews of Hotel Ak'Na Holbox

Reviews of Hotel Ak'Na Holbox 3 stars

Calle Charal, MANZANA 0088, PREDIO 001 , ZONA 002, 77310 Holbox Island, Mexico

#91 of 114 hotels in Holbox Island

Guests' Choice

Review score

Based on 26 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.5

  • Location

    7.9

  • Facilities

    7.1

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    6.7

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 12 April 2025

    7.0
    Great stay in a basic hotel. Perfect for those that want to spend their time at the beach.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    It’s a bit tired, but you get what you’re paying for. Cheap by Holbox standards so can’t complain.

    Amazing staff and beautifully cleaned every day. Great area in a quieter part of the island but great restaurants around

    Stayed in April 2025

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The was a lot of garbage in the kitchen.

    Very close to beach. Nice restaurant and store just across the hotel. Access to a kitchen and a garden where you can sit in the evenings. The rooms are fine and the hanging beds are more comfortable than we thought. Overall this is a good place if you are looking for something simple at a reasonable price in Holbox. Taxi to and from ferry costs just 200 pesos.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Nice staff, smooth stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom had a very strong smell.

    Hotel staff was nice, proactive to reach out, everything went smoothly.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    9.0
    Ak Night(s) to remember
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a little loud at night with the golfcarts, woke me up a couple of times. I don't know if they drove extra because of the storm the night before but it was noisy.

    Amazing location and very friendly staff (Nicole) and, ofcourse, the hanging bed and lovely balcony. It felt really cosy. Great that there was a watertap and a fridge to cool drinks and food. I would definitely return here.

    Stayed in February 2024

  • Reviewed: 18 September 2023

    9.0
    Chill
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Doesn’t have restaurant

    Nature environment

    Stayed in September 2023

  • Reviewed: 17 September 2023

    8.0
    Great hotel for beach access and lovely staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Was a little further out than we thought - would definitely recommend a taxi from the port. But this didn’t hinder our experience. We would recommend walking along the beach to get to the centre (very scenic and safe)

    Very close to the beach which was very lovely. The staff were very friendly and helpful too :)

    Stayed in September 2023

  • Reviewed: 2 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    It was IMPOSSIBLE to sleep... really. we where by 2, and if one moved a little bi, the whole bed was moving (cos is hanging). One finished sleeping on the floor! Also, was raining a lot, and was extremely difficult to get to the hotel by walk. you needed the 4x4 taxi. The receptionist told us to go trough the beach, that was very wonderful, but when we left in the morning was a high tide, so we got very wet...

    The receptionist cared a lot of us. The hotel is wonderful! We felt it was the best of our holidays. Also was very close to the bioluminiscense. BUT!

    Stayed in August 2023

  • Reviewed: 3 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very friendly staff who offers help when you need it. You have a garden place to sit, and a kitchen with water. Close to the beach and a few nice restaurants to get your fill. If you want to be away from the busy centre, this is a perfect place.

    Stayed in July 2023

  • Reviewed: 23 June 2023

    8.0
    Comfortable Stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    AC would have been good. However it was being implemented when we were there, which will be a good addition :)

    Lovely hotel. Nice clean room and bathroom. Was a little far from the ferry port, however the beach adjacent was spectacular.

    Stayed in June 2023

  • Reviewed: 19 April 2023

    9.0
    Loved it!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Beds were a bit small and a bit uncomfortable. Also bring earplugs as the roads outside are loud from about 6am as taxi drivers play their music really loud!

    Loved this place. Its been taken over by new owners who are definitely doing a great job with the place. It's super clean with nice rooms, an eating area and a rooftop where you can watch sunrise and sunset. Alberto was super friendly and helpful in every way. This place is right beside the beach, which is perfect. Fresh towels are offered every day, aswell as room cleaning. We would love to come back here :)

    Stayed in April 2023

  • Reviewed: 13 December 2024

    6.0
    Basic accommodations at a great location and good value
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights

    You need to adjust your expectations, it is a simple hotel that covers all the basics without frills or a lot of amenities. The mattress was so-so and the room is small, but if you only come home to shower, rest and sleep and spend most of the time outdoors enjoying paradise, this should be OK. This hotel could use a little updating and sprucing up, but otherwise it is OK. Bring repellent and ear plugs for added comfort.

    We loved the staff, Nicole and Suemy were awesome! They went out of their way to help us with information, calling taxi, fresh towels and recommendations. Our room was on the third floor surrounded by native trees and birds and we even had a balcony completely enclosed with mosquito screen (so actually usable) and a hammock. The location was great, just one block from the beach and close to a very nice restaurant (La Cabane).

    Stayed in December 2024

  • Reviewed: 30 November 2024

    5.0
    We enjoyed our stay at the hotel but it might be too “rustic” for some people.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Cons The hotel is a 15-20 minute walk from the main town. We didn’t have hot water the first day. We told reception and they said they would fix this – the next time we used the shower, the water was lukewarm but still not hot, and it stayed lukewarm for the rest of our stay. The bath is painted concrete (I think) and a lot of the paint was chipped off (see photo), so it feels quite grimy. There are mosquito nets on all of the windows but we still had mosquitos in the room every day, despite being careful to quickly close the bedroom & balcony door when entering/exiting the room. The windows in the room (not the balcony doors) just have wooden slats but no glass so noise from the street comes in – and there is constant traffic/music/people being loud throughout the night. Bring earplugs! The wifi was quite slow (and you need wifi as I couldn’t get a phone signal on Holbox – I had roaming with my UK phone and could use it everywhere else in Mexico but nowhere in Holbox) The bed was comfortable, but was suspended on ropes, so every time you moved/turned over, it rocked the bed, waking the other person We were in room 13. Looking at the building from the outside, it seemed that all the other rooms had a hammock on their balcony apart from ours (but that wasn’t a big deal). When we came back one evening (around 8pm I think), the entrance to the hotel was padlocked. We managed to wiggle through the gap to get in. No one had told us this could happen. We later worked out we could enter/exit via the back entrance, but I don’t know why the front was padlocked. (The receptionist had told us that reception would be unstaffed most of the time because it was low-season but she did give us two numbers to call/text if we needed help) On our first morning, the cleaners were blaring music at 8am while they worked which woke us up.

    We enjoyed our stay at the hotel but it might be too “rustic” for some people. It’s definitely a case of you get what you pay for! You will need to take a taxi from the ferry which costs 200 pesos. Pros Really friendly woman checked us in. She was very helpful and gave us tips for local restaurants and the number of the taxi company so we could book a taxi back to the ferry when we left. She also offered to look after our bags after check out if we needed it (we didn’t as we left the island in the morning). She also allowed us to store our milk and water in the fridge in their kitchen (there isn’t a fridge in the room, but there is a kettle) which was kind. Good air-con and there was a ceiling fan. Inexpensive accommodation – Holbox can be quite pricey for accommodation.

    Stayed in November 2024

  • Reviewed: 2 May 2024

    4.0
    Won’t return not just to this place but holbox in general overpriced dirty smelly
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Dust bowl in corner with continual golf carts & dusty except for 3am-6am.. loud construction no Kitchen for cooking no coffee maker

    Location

    Stayed in May 2024

  • Reviewed: 30 December 2023

    5.0
    Shower 🚿 terrible 😞
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No comments

    Nothing

    Stayed in December 2023

  • Reviewed: 19 June 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, amazing backyard, super friendly and helpful staff!

    Stayed in June 2023

  • Reviewed: 15 June 2023

    5.0
    We enjoyed the dreamy tree house vibe
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    They said we’d have AC but it wasn’t working. Mosquitoes were very bad

    The room felt like a tree house in the jungle. should be listed as glamping

    Stayed in June 2023

  • Reviewed: 16 June 2023

    8.0
    I’d definitely stay here again.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    there is no ac, and contrary to the reviews it gets hot at night

    I loved the location, the bed, and the views. the hammock was my favorite spot

    Stayed in June 2023

  • Reviewed: 7 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 10 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 8 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 25 December 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 2 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 22 July 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: 4 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!