The Capri restaurant, not so much.

The staff was marvelously helpful. The Mexican restaurant and Kyoto were top notch.

Stayed in April 2025

Beautiful resort. All you can eat and drink. The only exception if you don’t get the platinum you cannot use the high end restaurants, but the buffet is delicious. Staff was great and performance in the evening were amazing!

Stayed in February 2025

Nothing

Great, staff was superb

Stayed in April 2025

Nothing everything was great

The property was clean and the staff was amazing and very helpful. The bedroom was spacious bed was comfortable. House keeping was on top of making sure the room was clean and fridge was stocked. Would definitely recommend this place and would definitely be back for another stay. My new go to place.

Stayed in February 2025

A positive negative: The breakfast sausages one morning were so good I could hardly wait to get there the 2nd morning to have them again but in keeping with changing the food options daily to keep the buffets appealing, there were no sausages the 2nd day. Almost enough incentive for me to stay an additional day.

Gorgeous hotel and impressive suites. Good furniture (amount, quality, arrangement, comfort). The deck had good chairs and table overlooking a waterfall pool for aesthetics and white noise, no swimmers. Beautiful foliage blocked our deck from view by other units. Perfect. Lots of swimming pools and lounge chairs, and a breakwater had been constructed to make some swimming sheltered from the pounding Pacific surf. The little beach bistro near the sandy beach did delicious made to order hamburgers if you didn't feel like giving up your lounge chairs to head up to the buffet for lunch. The kids and teenagers really enjoyed the self-serve soft ice cream machine. The buffets were generous and tasty. The live Barcelo musical performance was wonderful. To have seen the mariachi players and dancers we would've been happy to have driven into the city to catch a performance this good. It was a fabulous place for our 2 days.

Stayed in February 2025

The beach wasn’t as nice as I pictured it

How clean it was, good service, great restaurants

Stayed in January 2025

Beach.

Kitchen, Space, Comfort

Stayed in December 2024

A cart that could drive handicapped guests around resort. We never got to see the whole place.

Eggs prepared by a great cook.

Stayed in January 2025

We wish the buffet food was better. Unfortunately we didn’t really like anything.

Its a beautiful property with amazing views! Agave and the Grill restaurant were the two best places to eat! The passion fruit margarita with Tajin on the rim was to die for!

Stayed in December 2024

Nothing!

This is our second time staying at this property. We really enjoy the benefits of the premium level all inclusive package. The 24/7 room service was very convenient for late night eats! The property is well maintained and the service is exceptional

Stayed in December 2024

More activities to do as couples

The staff, the nature in the pool

Stayed in November 2024

The hole experience was exceptional

The staff work is exceptional very friendly and all work so hard the food is top Quality

Stayed in October 2024

Convenient and clean

We like everything

Stayed in October 2024

The should have given us an orientation at check in. For example, we didn’t realize we needed to make reservations for the nicer restaurants which caused us to loose the chance for a time slot we wanted. Also the room (Jr suite) had poor lighting, although the bed was very comfortable.

Clean, pretty and the pools were beautiful.

Stayed in August 2024

Muy bueno

Todo

Stayed in July 2024

The time for the check in could be improved, we waited in line for more than an hour. They need either more staff or change their system. It’s too much wait.

Restaurants are very good, and they care about vegetarians, very tasty and good variety. The sea views are great. We enjoyed very much the adults pools, well placed within the facilities.

Stayed in July 2024

Everything was fine.

They have excellent food and service, kind people, excellent shows, the property it was descent, clean and confortable.

Stayed in July 2024

They didn't tell us we had to reserve in restaurants and we had to walk far for towels and no valet parking

Almost everything

Stayed in July 2024

Everything was perfect just didn’t like that they didn’t let us take pictures around the golf area.

Stayed in March 2024

Very little to mark down.... In general a great stay...

It was a great hotel with with good facilities throughout. Very relaxing location and very attentive staff.

Stayed in February 2024

Our main complaint, though petty, was the quality of the room coffee- very weak when you make two cups.

A nice view of the ocean apart from some trees, but they are nice to look at too! The pool system is excellent and we especially liked the adults only pool, although there were kids in there at times- not well policed.

Stayed in December 2023

Room, beach and pools

Stayed in October 2023

Couple of minor maintenance issues - the door to the room stuck to the floor when trying to open. And one of the "blind pullers" came off when I was trying to close the blind. Nothing major.

I unfortunately took ill during my stay. I stayed in my room most of the time. However, the meals were superb, even though I only took advantage of buffet opportunities.

Stayed in November 2023

Absolutely fantastic

Stayed in November 2023