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Reviews of Hotel Blanco Tulum Adults Only 3 stars

Avenida Coba entre calle gama oriente y calle asteroide, Tulum City Centre, 77760 Tulum, Mexico

#190 of 231 hotels in Tulum

Guests' Choice

Review score

Based on 236 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.9

  • Location

    8.4

  • Facilities

    7.6

  • Staff

    8.3

  • Value for money

    7.9

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 28 February 2025

    8.0
    It's not a luxury but for the price you get a lot of value.
    • Leisure trip
    • Solo traveller
    • Superior Suite
    • Stayed 8 nights
    • Submitted via mobile

    Internet was sketchy sometimes.

    Breakfast was OK. Location right in the center, close to supermarket and restaurants.

    Stayed in February 2025

  • Reviewed: 28 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night

    Not a big deal for us, but no onsite parking.

    Breakfast was not on site, but at a nearby restaurant, good breakfast, good service. Hotel was nice and clean, staff was kind and helpful, all good.

    Stayed in January 2025

  • Reviewed: 14 January 2025

    7.0
    Good Location
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 6 nights
    • Submitted via mobile

    Having to go to another hotel for breakfast. Generally early morning/late evening noise disturbing.due to location of the room. Basic room facilities, no tea/coffee facilities. Not able to use the patio, only one seat, no sun.

    The location was good, on the main street.

    Stayed in December 2024

  • Reviewed: 18 July 2024

    8.0
    Overall very cost effective for a very pleasant stay.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    Water went off several times during our stay, power also a couple of times. Both rectified quickly. Bar on roof was not often staffed and no towels, fixed that by taking our own drinks to the pool and asking at reception for pool towels. Hotel was very quiet as it was low season. Nice balcony overlooking garden but couldn’t use due to mosquitoes in their thousands, garden water feature not working so stagnant pool below us. Coffee machine in room but no coffee or creamer/sugar and no teaspoons or glasses, just 2 mugs.

    Very nice room and bathroom. Rooftop pool and bar area really nice, a great place to chill out after walking around town. Supermarket right across the road was fabulous. Very comfortable bed although we had to ask for an extra pillow, only 3 supplied on a king bed.

    Stayed in July 2024

  • Reviewed: 17 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted via mobile

    Construction works at present but didn't really affect us.

    Close to main strip, lovely roof top pool area. Delicious breakfast in hotel next door included. Helpful friendly staff. Modern clean comfy room, huge bed.

    Stayed in May 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 5 nights
    • Submitted via mobile

    Staff not speak English

    Location is near big supermarket

    Stayed in April 2024

  • Reviewed: 23 March 2024

    8.0
    It was a good place to spend a few days, with some good and bad things, nothing spectacular.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted via mobile

    The pool didn’t appear very clean and the lift wasn’t working on our arrival. Staffs weren’t very attentive.

    The breakfast in the hotel next door was really tasteful. The location is central close to supermarkets and restaurants.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    The place promises more than what you will get.
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 3 nights
    • Submitted via mobile

    The elevator was not working during our entire stay – despite them every day promising it will work tomorrow. The 'Presidential Suite' has a broken balcony door (so you cant lock your room!!), the bath tub you pay for will never fill u peith water – but also there is no hot water in the taps, never! Also water was out for hours. Could do better!

    Good location and lovely breakfast in the hotel next door.

    Stayed in March 2024

  • Reviewed: 21 February 2024

    8.0
    Good location good hotel
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 13 nights
    • Submitted via mobile

    The cleanliness was generally average. Often from early in the morning there was a commotion from the work of the hotel as well as the building next door. WiFi is an issue in general.

    I stayed in this Hotel for 15 nights, the conditions are generally quite good, it needs improvement in several things, but I found that there is a mood whenever I will not mention them. The staff was very kind, the breakfast served next to the Nido restaurant was perfect. The location for me where the Hotel is located is the best because you are 5-10 minutes from the center of the village which has countless bars, local food and everything you need either on foot or by motorbike. And for the beach by motorbike or bicycle 15-20 minutes max. The road where the Hotel is located has everything you need, such as restaurants, supermarkets, cafes and everything. For my part, I recommend it.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    I would recommend Hotel Blanco if you are going to Tulum. Maya ruins, cenotes and shops are walking distance and the bre
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 7 nights
    • Submitted via mobile

    The balconies are a bit small and a lot of mosquitos in the yard, but nice with outside area. The wifi was not the best, and some days it did not work.

    The location is very nice with restaurants, shops and a Big Chedraui supermarket nearby. Rooms are in great conditions and cleaning every dag :) The rooftop pool is also a perfect place to take a swim and relax.

    Stayed in February 2024

  • Reviewed: 3 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 5 nights
    • Submitted via mobile

    - no hot water - on our last day there was a power cut and also no water at all, we were told, that the electric generator of the hotel was broken. It was a disaster but was the only thing we can complain about.

    -friendly staff -very good breakfast in the restaurant of the neighboring hotel (delicious traditional Mexican food, also American breakfast options, staff of the restaurant was very very kind) -well decorated and clean rooms

    Stayed in January 2024

  • Reviewed: 3 February 2024

    7.0
    Good
    • Couple
    • Deluxe Suite
    • Stayed 5 nights
    • Submitted via mobile

    I loved the breakfast and the location! The staff very friendly and helpful too , I was very comfortable :)

    Stayed in February 2024

  • Reviewed: 25 January 2024

    8.0
    It was a great and clean hotel for a short visit.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 8 nights
    • Submitted via mobile

    Room was too small

    The breakfast which was offered in a close hotel to Hotel Blanco was amazing

    Stayed in December 2023

  • Reviewed: 8 January 2024

    7.0
    Nice place but too far out of the centre.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    It was pretty far out of the centre in the area which is still a building site and being built up. We couldn’t open our bedroom patio doors because they opened put onto an enclosed green area which was infested with mosquitos. Breakfast was nice but they sent you to another hotel because their facilities aren’t completed yet.

    The room itself was nice with a huge comfortable bed and nice clean bathroom with good shower.

    Stayed in December 2023

  • Reviewed: 3 January 2024

    8.0
    Great stay and lovely staff.
    • Leisure trip
    • People with friends
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Pool freezing cold so no one was in it.

    Excellent location, nice clean spacious rooms and bathroom. Massive bed, very friendly staff. Great drinks promotions at the bar.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    7.0
    Beautiful hotel !!!
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 6 nights
    • Submitted via mobile

    Room cleaning service could be better. We were always missing a towel or the shower carpet or shampoo… Not a big issue but it’s always annoying to go and ask reception everyday because something is missing.

    Large confortable bed in a cute spacious room ! The rooftop area is fabulous and cocktails are DELICIOUS ! Great staff at reception and very nice breakfast with various à la carte options.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    8.0
    Good choice if you travel around a lot
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    - Its good value for money you get what you see in the pics :-)

    Good location in the towncenter Close to the main street, the ruins and 20 mins per bike from the sea Very nice and helpful personell Huge supermarket just across the street

    Stayed in December 2023

  • Reviewed: 21 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Extremely humid due to the jungle they have built inside the hotel. Guests act like they are at their home, not respecting other's quite time.

    Clean sheets and nice room, interesting atmosphere and concept.

    Stayed in December 2023

  • Reviewed: 15 December 2023

    7.0
    Good value for money, very helpful staff, and tastey breakfast
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted via mobile

    The facilities were good but not quite as we had hoped. We had some issues that our booking had “been hacked” which was concerning, and it took a while for us to get a response. We were not able to cancel our stay, despite this. None the less the stay was pleasant overall!

    Good value for money, helpful staff and a lovely breakfast included at a local hotel

    Stayed in December 2023

  • Reviewed: 14 December 2023

    8.0
    Beautiful place to stay in Tulum
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 5 nights
    • Submitted via mobile

    Music at the pool was so loud and obnoxious, making it not a relaxing place to hang out. The Wifi was also not consistent and cut out a lot

    Beautiful rooms, great pool area, good location, and fantastic breakfast included

    Stayed in December 2023

  • Reviewed: 4 December 2023

    9.0
    Great location and friendly staff
    • Leisure trip
    • Group
    • Superior Suite
    • Stayed 5 nights

    Although the reservation was for three people, we had only two shower towels upon arrival. We asked for an extra one, but when we requested for change they again left us with only two. We did not have a coffee machine, although the reservation stated that there was one in the room.

    Friendly reception staff. The location of the hotel was great, everything important was accessible to us on foot or on bicycles that we could rent at the reception. Breakfast was in a restaurant located in the immediate vicinity. Every day we could choose any of the various delicious omelets they had in offer. There is a bar and a swimming pool on the rooftop. The bartender there made the best margaritas in town :)

    Stayed in November 2023

  • Reviewed: 23 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 7 nights
    • Submitted via mobile

    Internet is not working, hotel don’t have a parking

    Clean, tasty breakfast, friendly staff

    Stayed in November 2023

  • Reviewed: 14 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 3 nights
    • Submitted via mobile

    No food to order, I'd have eaten at the hotel on numerous occasions. Although breakfast is superb.

    Great place and super friendly staff

    Stayed in November 2023

  • Reviewed: 15 August 2023

    9.0
    good
    • Leisure trip
    • People with friends
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    rooftop pool access had a curfew. Understandable, however.

    cleanliness

    Stayed in August 2023

Showing 1 – 25

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