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Reviews of Caleta Hostel Rooftop & Pool

LTE 35, Av Tulum, MZA 1, SMZ 2, 77500 Cancún, Mexico

#74 of 223 hotels in Cancún

Guests' Choice

Review score

Based on 202 hostel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 4 April 2025

    9.0
    Really nice
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night

    Kitchen lack of some tools, only 1 stove element was working. Full size fridge can be a nice addition. It was not the hostel fault: Some family was all over the kitchen to cook for hours so a lot of people complained. Some people was on speaker phone for long time or tv really loud Some people went drunk and waked me up making noise.

    Near every services: Grocery BUS and colectivo in front Restaurants Good service from the employee.

    Stayed in April 2025

  • Reviewed: 28 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    The guy with the long hair on reception tells you there are no bottom bunks in the larger dorms so that you pay a little more for the smaller dorm but in fact there were bottom beds available. When I said oh it's ok I will just stay in the bigger dorm on a top bunk then he said oh yeah there is bottom bunks available, the sly so and so. 🤦🏻‍♀️ The place itself is good but it just needs to be run better, it's a shame because the roof top area is great. They could do with having different activities throughout the week to make it a more sociable hostel and maybe a wats app group so people can interact with each other.

    Clean, good roof top and pool

    Stayed in March 2025

  • Reviewed: 4 March 2025

    9.0
    Perfect for a transfer or budget stay
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I felt the springs in the mattress.

    Perfect location, very kind and helpful staff. Private room spacious with everything that we needed.

    Stayed in March 2025

  • Reviewed: 4 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Nice hostel, great rooftop! Definitely recommended!

    Stayed in January 2025

  • Reviewed: 23 February 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Price and the beds in the forms didn't have a big enough separation curtain so you couldn't get much privacy.

    Very close to bus station to get to airport or other locations

    Stayed in February 2025

  • Reviewed: 17 February 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    NO toilet paper in rm 11 or on rooftop for 4 days. - No matter how many times you requested, they said THEY DON'T HAVE!! - They KNOW ! I HAD to purchase my own tissue from the supermarket. NOT acceptable MGMT has to do better

    rooftop

    Stayed in February 2025

  • Reviewed: 24 January 2025

    7.0
    Will recommend for one night
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy. Room without windows (no fresh air, but they have AC). Some restrictions with using water. Not enough dinnerware in the common zone.

    You get what you pay for - it's a perfect place to sleep one night before or after the ADO bus. The bus station is right across the street. The big grocery shop is also right here. The rooftop is cool: have a small kitchen to cook something, a pool, and places to relax. The staff was friendly and polite.

    Stayed in January 2025

  • Reviewed: 12 January 2025

    7.0
    Fine
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower was not very clean as it was full of stuff which was clearly left by previous guests. The outlet was by your feet, and there is no ledge to put your phone on. Because of this my phone would fall down between the wall and the bed.

    It was right next to the ADO bus station which was very convenient. There is also a supermarket next door. The bed was comfortable.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    9.0
    Clean, quiet and easily walkable from the ADO bus station (even late at night for a solo traveller).
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night

    Disturbed sleep, but that is more so the nature of staying in a dorm than anything else. A curtain all the way across the bed would help.

    Perfect location for taking the ADO bus, comfortable and clean dorm, easy late check-in.

    Stayed in January 2025

  • Reviewed: 31 December 2024

    8.0
    Quality hostel
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Shame they charged to look after bags as most places do this for free for guests checking out earlier than onward travel

    Quality hostel with a roof pool

    Stayed in December 2024

  • Reviewed: 22 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There was no warm water on our first night.

    Great location and helpful staff. Simple rooms but a comfortable large bed.

    Stayed in December 2024

  • Reviewed: 8 December 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, very friendly and helpful staff, clean and comfortable rooms.

    Stayed in December 2024

  • Reviewed: 8 November 2024

    9.0
    brilliant! would defo recommend
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    in a parking lot so didn’t feel 100% safe outside at night

    really friendly staff and great facilities, comfy beds and lovely pool and outdoor area, right next to a supermarket too

    Stayed in November 2024

  • Reviewed: 21 October 2024

    7.0
    Good for a short stay, the rooftop is great.
    • Leisure trip
    • Group
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Not much privacy in showers, lockers could improve, little lighting in rooms.

    Location, nice look, clean.

    Stayed in October 2024

  • Reviewed: 25 August 2024

    9.0
    New spacious place in a perfect location
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    There’s no lift in case your luggage is heavy, however all rooms are at the 1st floor, so not that critical. It would be good to have a table in the room 14. Bed clothes are poor quality (transparent polyester) and don’t make good impression.

    Location is great, the hostel is new, rooms a very spacious, clean. I stayed in a suit room, and it was huge. A very good air conditioning.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Very good location

    Stayed in August 2024

  • Reviewed: 6 August 2024

    9.0
    Central location, great facilities, lovely staff.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Windows were very high up with no curtains but because we only stayed one night and had to be at the airport at 6am it didn't affect our sleep.

    A 3 minute walk from the ADO bus station which was ideal. Very central location. Receptionist was really helpful. Room was clean and spacious. The rooftop area/pool was really lovely and was cool to read in the hammocks under the shade with a cool breeze.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    9.0
    Not so bad for a quick stay!
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Cleaning could have been better and the bathroom’s shower was making noises and drain was clogged as it kept flooding while taking a bath. There was no elevator and no socket on the other side of the bed too. :( we only stayed for one night so that was fine for a quick stay.

    The staff are super nice and the room was comfy, spacious, and ac was cold. Very convenient location and felt safe.

    Stayed in July 2024

  • Reviewed: 28 May 2024

    7.0
    Great place if you need to catch an early bus
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night

    The room is really basic, more of a layover overnight stay than anything else.

    It is an excellent location if you need to take an early bus, which was my case, just next to the bus station. The room was clean, and the staff was very nice and helpful, accommodating for my late-night arrival and an early-morning departure.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    A bit noisy, no hair dryer

    The room and the pool were clean. It had an AC

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Really well located for the ADO bus station, also near plenty of restaurants/cafes and a large supermarket. Great value for money for a night before a flight from Cancun airport! Staff were really lovely too.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    Overall, perfect place for someone who needs to catch a bus or somewhere after a long day of travel.
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t like that the room did keep on the A/C during the day. I understand not keeping it at the same temp as at night (which was still too warm), but if the room says there is A/C it should be all the time or stated in the description.

    The location was perfect since I needed to take the ADO bus in the morning. The pool and upstairs area was great for me since I was just staying one night and not getting out.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Not a social hostel. Shower didn't have much pressure.

    Very close to the ADO station, nice beds and dorms, nice pool.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night

    toilet in the mixed bed dorms but it is part of the experience and perks of being in the dorm I guess... need to pay for towels

    perfect location to go to Isla Holbox as it is net to the ADO station rooftop with the pool is nice to enjoy the view and relax in the hamac team is warm, friendly and helpful clean and ac working well

    Stayed in April 2024

Showing 1 – 25

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